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Ben Epstein

Biographic Data

ID6506643
NAMEBen Epstein
GIVEN NAMESBen
FAMILY NAMEEpstein
SIGNATUREBEN EPSTEIN
AFFILIATIONSDePaul University
ORCID0000-0003-2026-1163
VERIFIEDYes
TOTAL WORKS8
TOTAL CITATIONS13
WORKS AS AUTHOR8
WORKS AS EDITOR0
FIRST PUBLICATION YEAR2011
LATEST PUBLICATION YEAR2022
H-INDEX3
  • Two decades of e-government diffusion among local governments in the United States

    Open Access•Ben Epstein•ARTICLE•Government Information Quarterly•2022•Cited by: 5•References: 17

  • Do squeaky wheels get the grease? Understanding when and how municipalities respond to online requests

    Open Access•Ben Epstein, Leticia Bode et al.•ARTICLE•New Media & Society•2021•Cited by: 3•References: 41

    Citizens often attempt to interact with government through online modes of communication such as email and social media. Using an audit study, we examine when and how American municipalities with populations of over 50,000 respond to online requests for information. We develop baselines for municipal responsiveness, including the average rate, time, and quality of responses, and examine whether these response attributes vary based on the mode of …

  • The (surprisingly interesting) story of e-mail in the 2016 presidential election

    Ben Epstein, Jeffrey D Broxmeyer•ARTICLE•Journal of Information Technology…•2020•References: 15

    There was more discussion of e-mails and e-mail servers in the 2016 election than any previous campaign. Yet, practically no attention was paid to the actual e-mails distributed by campaigns themselves. This study explores how presidential campaigns used e-mail as a strategic tool during the 2016 election. We collected and analyzed e-mails from all major party candidates over 10 months leading up to election day. The campaigns were organized into…

  • Wait, Haven’t We Been Here Before? A Method for Using History to Help Political Communication Scholarship

    Ben Epstein•ARTICLE•Political Communication•2020•Cited by: 1•References: 7

    In many ways, the pace of political communication change is moving at breakneck speed. Between social media platforms, data analytics, algorithms, bots, deep fakes, disinformation campaigns, and co

  • Media and politics in a globalizing world

    Open Access•Ben Epstein•ARTICLE•New Media & Society•2017

  • Campaign Klout

    Leticia Bode, Ben Epstein•ARTICLE•Journal of Information Technology…•2014•Cited by: 4•References: 12

    This study seeks to understand the efficacy of online political campaign communication. We do this by measuring the changes in online influence of political candidates by utilizing Klout, a new, publicly available measure incorporating a variety of behaviors online. We collected daily Klout data of nearly all major congressional and presidential campaigns during the 2012 election cycle and compare them to other traditional measures of online infl…

  • Drugs 'R' Us

    Open Access•Ben Epstein•ARTICLE•The Unfamiliar•2012

  • Apsa Teaching and Learning Conference Track Summaries

    Open Access•Maureen Feeley, Ben Epstein•ARTICLE•PS Political Science & Politics•2011

    The Integrating Technology in the Classroom track provided valuable insights into both the benefits of incorporating technology into undergraduate political science classrooms and the concerns these interventions can generate. The benefits discussed by the track's 24 participants were numerous and varied, ranging from enhancing participation in very large lecture classes to increasing students' “political Internet literacy” and public trust in go…

  • Two decades of e-government diffusion among local governments in the United States

    Open Access•Ben Epstein•ARTICLE•Government Information Quarterly•2022•Cited by: 5•References: 17

  • Campaign Klout

    Leticia Bode, Ben Epstein•ARTICLE•Journal of Information Technology…•2014•Cited by: 4•References: 12

    This study seeks to understand the efficacy of online political campaign communication. We do this by measuring the changes in online influence of political candidates by utilizing Klout, a new, publicly available measure incorporating a variety of behaviors online. We collected daily Klout data of nearly all major congressional and presidential campaigns during the 2012 election cycle and compare them to other traditional measures of online infl…

  • Do squeaky wheels get the grease? Understanding when and how municipalities respond to online requests

    Open Access•Ben Epstein, Leticia Bode et al.•ARTICLE•New Media & Society•2021•Cited by: 3•References: 41

    Citizens often attempt to interact with government through online modes of communication such as email and social media. Using an audit study, we examine when and how American municipalities with populations of over 50,000 respond to online requests for information. We develop baselines for municipal responsiveness, including the average rate, time, and quality of responses, and examine whether these response attributes vary based on the mode of …

  • Wait, Haven’t We Been Here Before? A Method for Using History to Help Political Communication Scholarship

    Ben Epstein•ARTICLE•Political Communication•2020•Cited by: 1•References: 7

    In many ways, the pace of political communication change is moving at breakneck speed. Between social media platforms, data analytics, algorithms, bots, deep fakes, disinformation campaigns, and co

  • Apsa Teaching and Learning Conference Track Summaries

    Open Access•Maureen Feeley, Ben Epstein•ARTICLE•PS Political Science & Politics•2011

    The Integrating Technology in the Classroom track provided valuable insights into both the benefits of incorporating technology into undergraduate political science classrooms and the concerns these interventions can generate. The benefits discussed by the track's 24 participants were numerous and varied, ranging from enhancing participation in very large lecture classes to increasing students' “political Internet literacy” and public trust in go…

  • Drugs 'R' Us

    Open Access•Ben Epstein•ARTICLE•The Unfamiliar•2012

  • Campaign Klout

    Leticia Bode, Ben Epstein•ARTICLE•Journal of Information Technology…•2014•Cited by: 4•References: 12

    This study seeks to understand the efficacy of online political campaign communication. We do this by measuring the changes in online influence of political candidates by utilizing Klout, a new, publicly available measure incorporating a variety of behaviors online. We collected daily Klout data of nearly all major congressional and presidential campaigns during the 2012 election cycle and compare them to other traditional measures of online infl…

  • Media and politics in a globalizing world

    Open Access•Ben Epstein•ARTICLE•New Media & Society•2017

  • The (surprisingly interesting) story of e-mail in the 2016 presidential election

    Ben Epstein, Jeffrey D Broxmeyer•ARTICLE•Journal of Information Technology…•2020•References: 15

    There was more discussion of e-mails and e-mail servers in the 2016 election than any previous campaign. Yet, practically no attention was paid to the actual e-mails distributed by campaigns themselves. This study explores how presidential campaigns used e-mail as a strategic tool during the 2016 election. We collected and analyzed e-mails from all major party candidates over 10 months leading up to election day. The campaigns were organized into…

  • Wait, Haven’t We Been Here Before? A Method for Using History to Help Political Communication Scholarship

    Ben Epstein•ARTICLE•Political Communication•2020•Cited by: 1•References: 7

    In many ways, the pace of political communication change is moving at breakneck speed. Between social media platforms, data analytics, algorithms, bots, deep fakes, disinformation campaigns, and co

  • Do squeaky wheels get the grease? Understanding when and how municipalities respond to online requests

    Open Access•Ben Epstein, Leticia Bode et al.•ARTICLE•New Media & Society•2021•Cited by: 3•References: 41

    Citizens often attempt to interact with government through online modes of communication such as email and social media. Using an audit study, we examine when and how American municipalities with populations of over 50,000 respond to online requests for information. We develop baselines for municipal responsiveness, including the average rate, time, and quality of responses, and examine whether these response attributes vary based on the mode of …

  • Two decades of e-government diffusion among local governments in the United States

    Open Access•Ben Epstein•ARTICLE•Government Information Quarterly•2022•Cited by: 5•References: 17

Political science (7 works) · Politics (6 works) · Business (4 works) · Computer Science (4 works) · Public relations (4 works) · Advertising (3 works) · Government (linguistics (3 works) · Internet privacy (3 works) · Social Media and Politics (3 works) · Sociology (3 works)

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