Hepu Deng
Biographic Data
| ID | 6506693 |
|---|---|
| NAME | Hepu Deng |
| GIVEN NAMES | Hepu |
| FAMILY NAME | Deng |
| SIGNATURE | DENG H |
| AFFILIATIONS | RMIT University |
| ORCID | 0000-0003-1215-1650 |
| VERIFIED | Yes |
| TOTAL WORKS | 8 |
| TOTAL CITATIONS | 22 |
| WORKS AS AUTHOR | 8 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2011 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 3 |
Consumers' purchase intention of agricultural products in live streaming e-commerce
Purpose This study investigates what affects consumers' purchase intention of agricultural products in live streaming e-commerce in China. Design/methodology/approach A conceptual model is developed using signaling theory and stimulus-organism-response theory. It is tested and validated through structural equation modeling of 352 surveys of Chinese consumers. Findings The study reveals that product quality and service quality positively affect pe…
Customer satisfaction in online-to-offline commerce
Purpose This study examines how to improve customer satisfaction in online-to-offline (O2O) commerce of fresh products in China. Design/methodology/approach Structural equation modeling of 313 surveys of individuals with online shopping experience is adopted for testing and validating a conceptual model developed. Findings The study finds that corporate image has a positive impact on customer expectations, and customer expectations have positive …
The effects of digital platform expectations, information schema congruity and behavioural factors on mobility as a service (MaaS) adoption
Purpose Mobility as a service (MaaS) is a new model of bundling personal transport options from multiple providers to provide frictionless service. The model integrates information and service to enable users to search, book and pay through a single digital platform. The aim of MaaS is to minimize individual car ownership and revolutionize personal mobility habits in favour of sustainable modes. Thus, it is important to understand consumers' read…
Exploring the impact of digital work on work–life balance and job performance
Purpose Digital technologies have been transforming the traditional workplace and reshaping how work is designed, performed and managed in organizations. This makes understanding digital work and its impact on job performance critically important. This study investigates the impact of digital work on job performance in organizations from the perspective of technology affordance. Design/methodology/approach A comprehensive review of the related li…
Exploring privacy paradox in contact tracing apps adoption
Purpose Understanding the privacy concerns of individuals in the adoption of contact tracing apps is critical for the successful control of pandemics like COVID-19. This paper explores the privacy paradox in the adoption of contact tracing apps in Australia. Design/methodology/approach A comprehensive review of the related literature has been conducted, leading to the development of a conceptual model based on the privacy calculus theory and the …
Evaluating the performance of e-government in developing countries
Purpose The purpose of this paper is to propose and validate a public value-based framework for evaluating the performance of electronic government (e-government), leading to the identification of the critical factors in creating public value through e-government in developing countries. Design/methodology/approach A comprehensive review of the related literatures is conducted for developing a public value-based framework. A survey of e-governmen…
Reframing social sustainability reporting
Critical factors for evaluating the public value of e-government in Sri Lanka
Critical factors for evaluating the public value of e-government in Sri Lanka
Exploring privacy paradox in contact tracing apps adoption
Purpose Understanding the privacy concerns of individuals in the adoption of contact tracing apps is critical for the successful control of pandemics like COVID-19. This paper explores the privacy paradox in the adoption of contact tracing apps in Australia. Design/methodology/approach A comprehensive review of the related literature has been conducted, leading to the development of a conceptual model based on the privacy calculus theory and the …
Evaluating the performance of e-government in developing countries
Purpose The purpose of this paper is to propose and validate a public value-based framework for evaluating the performance of electronic government (e-government), leading to the identification of the critical factors in creating public value through e-government in developing countries. Design/methodology/approach A comprehensive review of the related literatures is conducted for developing a public value-based framework. A survey of e-governmen…
Critical factors for evaluating the public value of e-government in Sri Lanka
Reframing social sustainability reporting
Evaluating the performance of e-government in developing countries
Purpose The purpose of this paper is to propose and validate a public value-based framework for evaluating the performance of electronic government (e-government), leading to the identification of the critical factors in creating public value through e-government in developing countries. Design/methodology/approach A comprehensive review of the related literatures is conducted for developing a public value-based framework. A survey of e-governmen…
Exploring privacy paradox in contact tracing apps adoption
Purpose Understanding the privacy concerns of individuals in the adoption of contact tracing apps is critical for the successful control of pandemics like COVID-19. This paper explores the privacy paradox in the adoption of contact tracing apps in Australia. Design/methodology/approach A comprehensive review of the related literature has been conducted, leading to the development of a conceptual model based on the privacy calculus theory and the …
Exploring the impact of digital work on work–life balance and job performance
Purpose Digital technologies have been transforming the traditional workplace and reshaping how work is designed, performed and managed in organizations. This makes understanding digital work and its impact on job performance critically important. This study investigates the impact of digital work on job performance in organizations from the perspective of technology affordance. Design/methodology/approach A comprehensive review of the related li…
The effects of digital platform expectations, information schema congruity and behavioural factors on mobility as a service (MaaS) adoption
Purpose Mobility as a service (MaaS) is a new model of bundling personal transport options from multiple providers to provide frictionless service. The model integrates information and service to enable users to search, book and pay through a single digital platform. The aim of MaaS is to minimize individual car ownership and revolutionize personal mobility habits in favour of sustainable modes. Thus, it is important to understand consumers' read…
Customer satisfaction in online-to-offline commerce
Purpose This study examines how to improve customer satisfaction in online-to-offline (O2O) commerce of fresh products in China. Design/methodology/approach Structural equation modeling of 313 surveys of individuals with online shopping experience is adopted for testing and validating a conceptual model developed. Findings The study finds that corporate image has a positive impact on customer expectations, and customer expectations have positive …
Consumers' purchase intention of agricultural products in live streaming e-commerce
Purpose This study investigates what affects consumers' purchase intention of agricultural products in live streaming e-commerce in China. Design/methodology/approach A conceptual model is developed using signaling theory and stimulus-organism-response theory. It is tested and validated through structural equation modeling of 352 surveys of Chinese consumers. Findings The study reveals that product quality and service quality positively affect pe…
Computer Science (6 works) · Business (5 works) · Psychology (5 works) · Originality (4 works) · Social Psychology (4 works) · Structural equation modeling (4 works) · Economics (3 works) · Human–computer interaction (3 works) · Knowledge management (3 works) · Marketing (3 works)