Jeng-Hwan Wang
Biographic Data
| ID | 6593949 |
|---|---|
| NAME | Jeng-Hwan Wang |
| GIVEN NAMES | Jeng-Hwan |
| FAMILY NAME | Wang |
| SIGNATURE | WANG J |
| AFFILIATIONS | Restaurant Opportunities Centers United |
| VERIFIED | No |
| TOTAL WORKS | 3 |
| TOTAL CITATIONS | 2 |
| WORKS AS AUTHOR | 3 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2014 |
| LATEST PUBLICATION YEAR | 2014 |
| H-INDEX | 1 |
Effects of Service Recovery on Customer Satisfaction and Relationship Retention in Catering Industry
The raise of consumer awareness in modern competitive catering markets presents that the discontented customers are likely to express the discontentment through word of mouth. Consumers would directly or indirectly express when the quality of the service process does not conform to the expectation. Service recovery therefore cannot be avoided and neglected in catering industry, and it relates to the service performance and the customer retention.…
Key Success Factors in Catering Enterprises Practicing Food Traceability System
The outbreak of food events in the past years has induced the unease and panic of food manufacturers, distributors, and consumers as well as serious strike for food export of catering enterprises. To ensure the diet and consumption safety in Taiwan, food traceability system is practiced, aiming to completely publicize the production and sales processes, guarantee the food safety for consumers, and promote the international image of domestic food.…
Key Success Factor in Ready-Meal Suppliers Entering Convenience Stores
Convenience stores, providing consumers with convenient and instantaneous shopping in Taiwan, appear to be the highest density of outlets in the world. With the advantage of channels, convenience stores have changed the management strategies towards diverse development. Such platforms, attracting catering enterprises actively arranging for shelving, effectively create win-win between catering industry and retail stores. Nevertheless, there is lit…
Key Success Factor in Ready-Meal Suppliers Entering Convenience Stores
Convenience stores, providing consumers with convenient and instantaneous shopping in Taiwan, appear to be the highest density of outlets in the world. With the advantage of channels, convenience stores have changed the management strategies towards diverse development. Such platforms, attracting catering enterprises actively arranging for shelving, effectively create win-win between catering industry and retail stores. Nevertheless, there is lit…
Effects of Service Recovery on Customer Satisfaction and Relationship Retention in Catering Industry
The raise of consumer awareness in modern competitive catering markets presents that the discontented customers are likely to express the discontentment through word of mouth. Consumers would directly or indirectly express when the quality of the service process does not conform to the expectation. Service recovery therefore cannot be avoided and neglected in catering industry, and it relates to the service performance and the customer retention.…
Key Success Factors in Catering Enterprises Practicing Food Traceability System
The outbreak of food events in the past years has induced the unease and panic of food manufacturers, distributors, and consumers as well as serious strike for food export of catering enterprises. To ensure the diet and consumption safety in Taiwan, food traceability system is practiced, aiming to completely publicize the production and sales processes, guarantee the food safety for consumers, and promote the international image of domestic food.…
Key Success Factor in Ready-Meal Suppliers Entering Convenience Stores
Convenience stores, providing consumers with convenient and instantaneous shopping in Taiwan, appear to be the highest density of outlets in the world. With the advantage of channels, convenience stores have changed the management strategies towards diverse development. Such platforms, attracting catering enterprises actively arranging for shelving, effectively create win-win between catering industry and retail stores. Nevertheless, there is lit…
Business (3 works) · Marketing (3 works) · Computer Science (2 works) · Computer security (2 works) · Food Supply Chain Traceability (2 works) · Key (lock (2 works) · Analytic hierarchy process (1 work) · Consumer Retail Behavior Studies (1 work) · Consumption (sociology (1 work) · Customer delight (1 work)