Riikka Nissi
Biographic Data
| ID | 659494 |
|---|---|
| NAME | Riikka Nissi |
| GIVEN NAMES | Riikka |
| FAMILY NAME | Nissi |
| SIGNATURE | NISSI R |
| AFFILIATIONS | University of Jyväskylä |
| ORCID | 0000-0002-7083-070X |
| VERIFIED | Yes |
| TOTAL WORKS | 15 |
| TOTAL CITATIONS | 18 |
| AUTHOR COUNT | 15 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2013 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 3 |
The use of transformative and extended responses in conducting sales work in product demonstration workshops
The article investigates sales interaction in the work of a photographic artist who provides art-based training services for workplaces. The data come from a product demonstration workshop where the artist presents a photographic method to prospective customers to raise their interest in the service product. By employing conversation analysis, the article analyzes how the artist conducts sales work while responding to the workshop participants’ q…
Emergent professional practices: The construction of an institutional trainer role in a creative workshop
This article investigates the professional practices of creative entrepreneurs. The data come from organizational training workshops provided by a photographic artist who acts in a new training profession and uses art-based methods for the purposes of organizational development. Utilizing conversation analysis, we investigate how the artist constructs her trainer role during reflexive leadership exercises, through her feedback turns in initiation…
Perceiving the organisation through a coding scheme: The construction of managerial expertise in organisational training
In contemporary organisations, managerial expertise is increasingly viewed as an ability to reflect on activities, processes and human relations within organisational life in order to gain a systemic understanding of the workings of the organisation. This article examines the interactional practices of a consultant-led management training where steering groups of an organisation have a task of gaining such expertise. The article investigates how …
Negotiating joint commitment in collaborative work project: Focus on text-based requests and news deliveries in atypical work
The shift to service and gig economy and increasing polymediality have created communicative contexts where the workers have to construct varying social relations in different kinds of digital and text-based interaction environments. This article examines how transprofessional collaboration is managed in such contexts in the field of applied arts. Based on email and mobile messaging data, we study a project where an artist creates an installation…
Workplace communication in flux: From discrete languages, text genres and conversations to complex communicative situations
Recently, changes in working life have become a prominent topic in academic research as well as professional literature and public discussions.It has been recognized that the contexts and conditions of work have become more transient and unpredictable due to global changes and megatrends related to, for example, migration, technological developments, and transforming values and lifestyles as the world becomes increasingly interconnected through t…
Policing language in the world of new work: The commodification of workplace communication in organizational consulting
This paper examines how the shift to knowledge and innovation economy has created new sites for the commodification of language and communication in the context of organizational consulting. The data come from a consultant-led development and training program of the management teams of a Finnish educational organization. In the study, the year-long training was videotaped (45 h) and followed ethnographically. By using rhetorical discourse analysi…
Digital Documenting Practices: Collaborative Writing in Workplace Training
The present article examines collaborative writing in organizational consulting and training, where writing takes place as part of a group discussion assignment and is carried out by using digital writing technologies. In the training, the groups use digital tablets as their writing device in order to document their answers in the shared digital platform. Using multimodal conversation analysis as a method, the article illustrates the way writing …
Conducting a task while reconstructing its meaning: Interaction, professional identities and recontextualization of a written task assignment
This article investigates the way an institutional task of a meeting is oriented to by different meeting participants and developed in and through local interaction. Our data come from a city organization, where a large organizational change is planned and prepared through a series of face-to-face encounters and accompanying written texts. Using the notion of recontextualization and by connecting it to the conversation analytical method and to th…
The moral work of becoming a professional: The interactional practices of storytelling in professional peer mentoring groups
In contemporary working life, art-based initiatives are increasingly used in organizational training and development. For artists, this has created new employment opportunities as creative entrepreneurs who provide specialist services for workplaces. In this article, we study the dynamics of such encounters through the narrated accounts of training professionals. Our data come from a professional mentoring program where the working pairs of artis…
Textual artefacts at the centre of sensemaking: The use of discursive-material resources in constructing joint understanding in organisational workshops
The article examines the role of discourse in organisational sensemaking. By building links between the theorising undertaken within organisational studies and the empirical analysis of multimodal social interaction, it argues for a relational view of sensemaking and investigates how sense is made in and through social interaction in real organisational situations where language use intertwines with embodied actions and the manipulation of artefa…
Empowerment as an affective-discursive technology in contemporary capitalism: Insights from a play
Over recent years, an increasing body of research in social and cultural studies has investigated the contemporary processes of social change from the point of view of affective capitalism. In this article, we take under scrutiny one of its technologies, namely, empowerment, by which we mean a state characterised by feelings of strength, ability and power that enable agency. More specifically, we investigate the way empowerment is presented in a …
Negotiation of expertise and multifunctionality: PowerPoint presentations as interactional activity types in workplace meetings
Spelling out consequences: Conditional constructions as a means to resist proposals in organisational planning process
Organisational planning processes often materialise as a series of meetings, where the future of the organisation is jointly discussed and negotiated as a part of local decision-making sequences. Using conversation and discourse analytical approaches, this article investigates how proposals concerning the future can also be resisted by employing a specific device, a conditional construction ( if X, then Y). The data for the study originate from a…
From entry proposals to a joint statement: Practices of shared text production in multiparty meeting interaction
Decrypting the text: The construction and function of disagreement in Bible study sessions
This paper examines how disagreement over the meaning of the text is conducted and managed in a religious peer-group conversation. Using Bible study sessions as data and ethnomethodological conversation analysis as a method, it investigates how different interpretative versions meet, clash, and merge in social interaction. The paper focuses on the oppositional turn and its linguistic composition and describes three disagreement types: denials, co…
From entry proposals to a joint statement: Practices of shared text production in multiparty meeting interaction
Negotiation of expertise and multifunctionality: PowerPoint presentations as interactional activity types in workplace meetings
Empowerment as an affective-discursive technology in contemporary capitalism: Insights from a play
Over recent years, an increasing body of research in social and cultural studies has investigated the contemporary processes of social change from the point of view of affective capitalism. In this article, we take under scrutiny one of its technologies, namely, empowerment, by which we mean a state characterised by feelings of strength, ability and power that enable agency. More specifically, we investigate the way empowerment is presented in a …
Spelling out consequences: Conditional constructions as a means to resist proposals in organisational planning process
Organisational planning processes often materialise as a series of meetings, where the future of the organisation is jointly discussed and negotiated as a part of local decision-making sequences. Using conversation and discourse analytical approaches, this article investigates how proposals concerning the future can also be resisted by employing a specific device, a conditional construction ( if X, then Y). The data for the study originate from a…
Textual artefacts at the centre of sensemaking: The use of discursive-material resources in constructing joint understanding in organisational workshops
The article examines the role of discourse in organisational sensemaking. By building links between the theorising undertaken within organisational studies and the empirical analysis of multimodal social interaction, it argues for a relational view of sensemaking and investigates how sense is made in and through social interaction in real organisational situations where language use intertwines with embodied actions and the manipulation of artefa…
Decrypting the text: The construction and function of disagreement in Bible study sessions
This paper examines how disagreement over the meaning of the text is conducted and managed in a religious peer-group conversation. Using Bible study sessions as data and ethnomethodological conversation analysis as a method, it investigates how different interpretative versions meet, clash, and merge in social interaction. The paper focuses on the oppositional turn and its linguistic composition and describes three disagreement types: denials, co…
From entry proposals to a joint statement: Practices of shared text production in multiparty meeting interaction
Negotiation of expertise and multifunctionality: PowerPoint presentations as interactional activity types in workplace meetings
Spelling out consequences: Conditional constructions as a means to resist proposals in organisational planning process
Organisational planning processes often materialise as a series of meetings, where the future of the organisation is jointly discussed and negotiated as a part of local decision-making sequences. Using conversation and discourse analytical approaches, this article investigates how proposals concerning the future can also be resisted by employing a specific device, a conditional construction ( if X, then Y). The data for the study originate from a…
Empowerment as an affective-discursive technology in contemporary capitalism: Insights from a play
Over recent years, an increasing body of research in social and cultural studies has investigated the contemporary processes of social change from the point of view of affective capitalism. In this article, we take under scrutiny one of its technologies, namely, empowerment, by which we mean a state characterised by feelings of strength, ability and power that enable agency. More specifically, we investigate the way empowerment is presented in a …
Textual artefacts at the centre of sensemaking: The use of discursive-material resources in constructing joint understanding in organisational workshops
The article examines the role of discourse in organisational sensemaking. By building links between the theorising undertaken within organisational studies and the empirical analysis of multimodal social interaction, it argues for a relational view of sensemaking and investigates how sense is made in and through social interaction in real organisational situations where language use intertwines with embodied actions and the manipulation of artefa…
The moral work of becoming a professional: The interactional practices of storytelling in professional peer mentoring groups
In contemporary working life, art-based initiatives are increasingly used in organizational training and development. For artists, this has created new employment opportunities as creative entrepreneurs who provide specialist services for workplaces. In this article, we study the dynamics of such encounters through the narrated accounts of training professionals. Our data come from a professional mentoring program where the working pairs of artis…
Digital Documenting Practices: Collaborative Writing in Workplace Training
The present article examines collaborative writing in organizational consulting and training, where writing takes place as part of a group discussion assignment and is carried out by using digital writing technologies. In the training, the groups use digital tablets as their writing device in order to document their answers in the shared digital platform. Using multimodal conversation analysis as a method, the article illustrates the way writing …
Conducting a task while reconstructing its meaning: Interaction, professional identities and recontextualization of a written task assignment
This article investigates the way an institutional task of a meeting is oriented to by different meeting participants and developed in and through local interaction. Our data come from a city organization, where a large organizational change is planned and prepared through a series of face-to-face encounters and accompanying written texts. Using the notion of recontextualization and by connecting it to the conversation analytical method and to th…
Workplace communication in flux: From discrete languages, text genres and conversations to complex communicative situations
Recently, changes in working life have become a prominent topic in academic research as well as professional literature and public discussions.It has been recognized that the contexts and conditions of work have become more transient and unpredictable due to global changes and megatrends related to, for example, migration, technological developments, and transforming values and lifestyles as the world becomes increasingly interconnected through t…
Policing language in the world of new work: The commodification of workplace communication in organizational consulting
This paper examines how the shift to knowledge and innovation economy has created new sites for the commodification of language and communication in the context of organizational consulting. The data come from a consultant-led development and training program of the management teams of a Finnish educational organization. In the study, the year-long training was videotaped (45 h) and followed ethnographically. By using rhetorical discourse analysi…
Perceiving the organisation through a coding scheme: The construction of managerial expertise in organisational training
In contemporary organisations, managerial expertise is increasingly viewed as an ability to reflect on activities, processes and human relations within organisational life in order to gain a systemic understanding of the workings of the organisation. This article examines the interactional practices of a consultant-led management training where steering groups of an organisation have a task of gaining such expertise. The article investigates how …
Negotiating joint commitment in collaborative work project: Focus on text-based requests and news deliveries in atypical work
The shift to service and gig economy and increasing polymediality have created communicative contexts where the workers have to construct varying social relations in different kinds of digital and text-based interaction environments. This article examines how transprofessional collaboration is managed in such contexts in the field of applied arts. Based on email and mobile messaging data, we study a project where an artist creates an installation…
Emergent professional practices: The construction of an institutional trainer role in a creative workshop
This article investigates the professional practices of creative entrepreneurs. The data come from organizational training workshops provided by a photographic artist who acts in a new training profession and uses art-based methods for the purposes of organizational development. Utilizing conversation analysis, we investigate how the artist constructs her trainer role during reflexive leadership exercises, through her feedback turns in initiation…
The use of transformative and extended responses in conducting sales work in product demonstration workshops
The article investigates sales interaction in the work of a photographic artist who provides art-based training services for workplaces. The data come from a product demonstration workshop where the artist presents a photographic method to prospective customers to raise their interest in the service product. By employing conversation analysis, the article analyzes how the artist conducts sales work while responding to the workshop participants’ q…
Sociology (13 works) · Psychology (12 works) · Computer Science (11 works) · Language, Discourse, Communication Strategies (11 works) · Conversation (9 works) · Discourse Analysis in Language Studies (9 works) · Language, Metaphor, and Cognition (7 works) · Political science (7 works) · Communication (6 works) · Conversation analysis (6 works)