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Marine Riou

Biographic Data

ID659551
NAMEMarine Riou
GIVEN NAMESMarine
FAMILY NAMERiou
SIGNATURERIOU M
AFFILIATIONSInstitut Universitaire de France
ORCID0000-0002-9703-5239
VERIFIEDYes
TOTAL WORKS9
TOTAL CITATIONS9
AUTHOR COUNT9
EDITOR COUNT0
FIRST PUBLICATION YEAR2017
LATEST PUBLICATION YEAR2025
H-INDEX2
  • You don’t think? But you can check: Do emergency callers really express uncertainty when they say ‘I (don’t) think

    Open Access•Marine Riou, Nicola Perera et al.•ARTICLE•Discourse Studies•2025•References: 23

    This paper focuses on the epistemic phrase ‘ I (don’t) think ’ when used by lay persons describing a medical emergency to call-takers triaging ambulance dispatch. Using conversation analysis, we analysed a collection of 100 cases of callers saying ‘ I think ’ or ‘ I don’t think ’ in emergency calls for cardiac arrest in Australia. Callers do not typically express uncertainty when they say ‘ I (don’t) think ’, but rather, use ‘ I (don’t) think ’ a…

  • Language barriers in emergency ambulance calls for cardiac arrest: Cases of missing vital information

    Open Access•Nicola Perera, Marine Riou et al.•ARTICLE•Social Science & Medicine•2025•References: 45

    In medical emergencies, phoning the ambulance service constitutes a high-stakes interaction. Call-takers rely on callers to provide information about the patient so they can promptly recognise the medical problem and take swift action to remedy it. When a language barrier exists between the call-taker and caller, this can add a further challenge, given that third-party interpreters are rarely engaged, especially for time-critical conditions such …

  • Communication in Prehospital and Emergency Care: A State-of-the-Art Literature Review of Conversation-Analytic Research

    Marine Riou•ARTICLE•Research on Language and Social…•2024

    International audience

  • Formulations in French Emergency Calls Transferred to Physicians

    Open Access•Marine Riou•ARTICLE•Research on Language and Social…•2024•References: 11

    International audience

  • Faire faire les gestes qui sauvent: Requêtes des régulateurs pour guider les appelants dans des appels d'urgence médicale en France

    Marine Riou, Karim Tazarourte et al.•ARTICLE•Langage et société•2023•Cited by: 1•References: 32

    Lors d'un appel d'urgence pour arrêt cardiaque, le régulateur (assistant de régulation médicale ou médecin régulateur) formule des requêtes et tente de recruter l'appelant dans un projet conjoint : réaliser des compressions thoraciques (massage cardiaque) en attendant l'arrivée des secours. À partir d'une collection de 371 requêtes dans des appels d'urgence en français, nous analysons l'empreinte institutionnelle impactant les requêtes adressées …

  • Caller resistance to perform cardio-pulmonary resuscitation in emergency calls for cardiac arrest

    Open Access•Marine Riou, Stephen Ball et al.•ARTICLE•Social Science & Medicine•2020•Cited by: 4•References: 44

  • Hijacking the dispatch protocol: When callers pre-empt their reason-for-the-call in emergency calls about cardiac arrest

    Open Access•Marine Riou, Stephen Ball et al.•ARTICLE•Discourse Studies•2018•Cited by: 3•References: 36

    This article examines emergency ambulance calls made by lay callers for patients found to be in cardiac arrest when the paramedics arrived. Using conversation analysis, we explored the trajectories of calls in which the caller, before being asked by the call-taker, said why they were calling, that is, calls in which callers pre-empted a reason-for-the-call. Caller pre-emption can be disruptive when call-takers first need to obtain an address and …

  • Transitioning to a new topic in American English conversation: A multi-level and mixed-methods account

    Open Access•Marine Riou•ARTICLE•Journal of Pragmatics•2017•References: 24

  • The Prosody of Topic Transition in Interaction: Pitch Register Variations

    Open Access•Marine Riou•ARTICLE•Language and Speech•2017•Cited by: 1•References: 43

    In conversation, speakers can mobilize a variety of prosodic cues to signal a switch in topics. This paper uses a mixed-methods approach combining Conversation Analysis and Instrumental Prosody to investigate the prosody of topic transition in American English, and analyzes the ways in which speakers can play on register level and on register span. A cluster of three prosodic parameters was found to be predictive of transitions: a higher maximum …

  • Caller resistance to perform cardio-pulmonary resuscitation in emergency calls for cardiac arrest

    Open Access•Marine Riou, Stephen Ball et al.•ARTICLE•Social Science & Medicine•2020•Cited by: 4•References: 44

  • Hijacking the dispatch protocol: When callers pre-empt their reason-for-the-call in emergency calls about cardiac arrest

    Open Access•Marine Riou, Stephen Ball et al.•ARTICLE•Discourse Studies•2018•Cited by: 3•References: 36

    This article examines emergency ambulance calls made by lay callers for patients found to be in cardiac arrest when the paramedics arrived. Using conversation analysis, we explored the trajectories of calls in which the caller, before being asked by the call-taker, said why they were calling, that is, calls in which callers pre-empted a reason-for-the-call. Caller pre-emption can be disruptive when call-takers first need to obtain an address and …

  • Faire faire les gestes qui sauvent: Requêtes des régulateurs pour guider les appelants dans des appels d'urgence médicale en France

    Marine Riou, Karim Tazarourte et al.•ARTICLE•Langage et société•2023•Cited by: 1•References: 32

    Lors d'un appel d'urgence pour arrêt cardiaque, le régulateur (assistant de régulation médicale ou médecin régulateur) formule des requêtes et tente de recruter l'appelant dans un projet conjoint : réaliser des compressions thoraciques (massage cardiaque) en attendant l'arrivée des secours. À partir d'une collection de 371 requêtes dans des appels d'urgence en français, nous analysons l'empreinte institutionnelle impactant les requêtes adressées …

  • The Prosody of Topic Transition in Interaction: Pitch Register Variations

    Open Access•Marine Riou•ARTICLE•Language and Speech•2017•Cited by: 1•References: 43

    In conversation, speakers can mobilize a variety of prosodic cues to signal a switch in topics. This paper uses a mixed-methods approach combining Conversation Analysis and Instrumental Prosody to investigate the prosody of topic transition in American English, and analyzes the ways in which speakers can play on register level and on register span. A cluster of three prosodic parameters was found to be predictive of transitions: a higher maximum …

  • Transitioning to a new topic in American English conversation: A multi-level and mixed-methods account

    Open Access•Marine Riou•ARTICLE•Journal of Pragmatics•2017•References: 24

  • The Prosody of Topic Transition in Interaction: Pitch Register Variations

    Open Access•Marine Riou•ARTICLE•Language and Speech•2017•Cited by: 1•References: 43

    In conversation, speakers can mobilize a variety of prosodic cues to signal a switch in topics. This paper uses a mixed-methods approach combining Conversation Analysis and Instrumental Prosody to investigate the prosody of topic transition in American English, and analyzes the ways in which speakers can play on register level and on register span. A cluster of three prosodic parameters was found to be predictive of transitions: a higher maximum …

  • Hijacking the dispatch protocol: When callers pre-empt their reason-for-the-call in emergency calls about cardiac arrest

    Open Access•Marine Riou, Stephen Ball et al.•ARTICLE•Discourse Studies•2018•Cited by: 3•References: 36

    This article examines emergency ambulance calls made by lay callers for patients found to be in cardiac arrest when the paramedics arrived. Using conversation analysis, we explored the trajectories of calls in which the caller, before being asked by the call-taker, said why they were calling, that is, calls in which callers pre-empted a reason-for-the-call. Caller pre-emption can be disruptive when call-takers first need to obtain an address and …

  • Caller resistance to perform cardio-pulmonary resuscitation in emergency calls for cardiac arrest

    Open Access•Marine Riou, Stephen Ball et al.•ARTICLE•Social Science & Medicine•2020•Cited by: 4•References: 44

  • Faire faire les gestes qui sauvent: Requêtes des régulateurs pour guider les appelants dans des appels d'urgence médicale en France

    Marine Riou, Karim Tazarourte et al.•ARTICLE•Langage et société•2023•Cited by: 1•References: 32

    Lors d'un appel d'urgence pour arrêt cardiaque, le régulateur (assistant de régulation médicale ou médecin régulateur) formule des requêtes et tente de recruter l'appelant dans un projet conjoint : réaliser des compressions thoraciques (massage cardiaque) en attendant l'arrivée des secours. À partir d'une collection de 371 requêtes dans des appels d'urgence en français, nous analysons l'empreinte institutionnelle impactant les requêtes adressées …

  • Communication in Prehospital and Emergency Care: A State-of-the-Art Literature Review of Conversation-Analytic Research

    Marine Riou•ARTICLE•Research on Language and Social…•2024

    International audience

  • Formulations in French Emergency Calls Transferred to Physicians

    Open Access•Marine Riou•ARTICLE•Research on Language and Social…•2024•References: 11

    International audience

  • You don’t think? But you can check: Do emergency callers really express uncertainty when they say ‘I (don’t) think

    Open Access•Marine Riou, Nicola Perera et al.•ARTICLE•Discourse Studies•2025•References: 23

    This paper focuses on the epistemic phrase ‘ I (don’t) think ’ when used by lay persons describing a medical emergency to call-takers triaging ambulance dispatch. Using conversation analysis, we analysed a collection of 100 cases of callers saying ‘ I think ’ or ‘ I don’t think ’ in emergency calls for cardiac arrest in Australia. Callers do not typically express uncertainty when they say ‘ I (don’t) think ’, but rather, use ‘ I (don’t) think ’ a…

  • Language barriers in emergency ambulance calls for cardiac arrest: Cases of missing vital information

    Open Access•Nicola Perera, Marine Riou et al.•ARTICLE•Social Science & Medicine•2025•References: 45

    In medical emergencies, phoning the ambulance service constitutes a high-stakes interaction. Call-takers rely on callers to provide information about the patient so they can promptly recognise the medical problem and take swift action to remedy it. When a language barrier exists between the call-taker and caller, this can add a further challenge, given that third-party interpreters are rarely engaged, especially for time-critical conditions such …

Psychology (8 works) · Communication (6 works) · Conversation (6 works) · Language, Discourse, Communication Strategies (6 works) · Conversation analysis (5 works) · Interpreting and Communication in Healthcare (5 works) · Medical emergency (5 works) · Medicine (5 works) · Communication (4 works) · Computer Science (4 works)

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