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Musarrat Shaheen

Biographic Data

ID6618176
NAMEMusarrat Shaheen
GIVEN NAMESMusarrat
FAMILY NAMEShaheen
SIGNATURESHAHEEN M
AFFILIATIONSIFHE University, IBS Hyderabad
ORCID0000-0002-2421-2679
VERIFIEDYes
TOTAL WORKS3
TOTAL CITATIONS0
WORKS AS AUTHOR2
WORKS AS EDITOR1
FIRST PUBLICATION YEAR2016
LATEST PUBLICATION YEAR2026
H-INDEX0
  • The Surprise Effect in Hospitality

    Open Access•Wagner Junior Ladeira, Anna S Mattila et al.•ARTICLE•Journal of Hospitality & Tourism…•2026

    This research examines how social distance and how attentional allocation responses to surprise shape accommodation choice. We argue that surprise redirects attention toward the features of the offering, making relational considerations more influential. Across three online experiments and one laboratory eye-tracking study, we find that consumers are more willing to choose accommodations for socially close others, and that surprise intensifies th…

  • Qualitative Techniques for Workplace Data Analysis

    Manish Gupta, Musarrat Shaheen et al.•EDITOR•BOOK•Qualitative Techniques for…•2018

    "This book addresses the difficulties and challenges of selecting and applying a qualitative technique. It explores what measures should be adopted to ensure the credibility and dependability of the qualitative findings in workplace. Six key techniques namely thematic analysis, phenomenological analysis, content analysis, narrative analysis, grounded theory, and case study analysis are discussed"

  • Exploring Dimensions of Teachers’ OCB from Stakeholder’s Perspective

    Open Access•Musarrat Shaheen, Ritu Gupta et al.•ARTICLE•Qualitative Report•2016•References: 8

    Parents are real beneficiaries of school services. Their involvement in school based activities has changed the role breadth of teachers. Schools can handle this parental involvement through the extra-role behaviors of teachers. These beyond the job behaviors or organizational citizenship behaviors (OCB) of teachers are crucial for the schools. Despite the prescribed roles and duties, the schools cannot predict and infer through formally stated i…

No prominent works on this page.

  • Exploring Dimensions of Teachers’ OCB from Stakeholder’s Perspective

    Open Access•Musarrat Shaheen, Ritu Gupta et al.•ARTICLE•Qualitative Report•2016•References: 8

    Parents are real beneficiaries of school services. Their involvement in school based activities has changed the role breadth of teachers. Schools can handle this parental involvement through the extra-role behaviors of teachers. These beyond the job behaviors or organizational citizenship behaviors (OCB) of teachers are crucial for the schools. Despite the prescribed roles and duties, the schools cannot predict and infer through formally stated i…

  • Qualitative Techniques for Workplace Data Analysis

    Manish Gupta, Musarrat Shaheen et al.•EDITOR•BOOK•Qualitative Techniques for…•2018

    "This book addresses the difficulties and challenges of selecting and applying a qualitative technique. It explores what measures should be adopted to ensure the credibility and dependability of the qualitative findings in workplace. Six key techniques namely thematic analysis, phenomenological analysis, content analysis, narrative analysis, grounded theory, and case study analysis are discussed"

  • The Surprise Effect in Hospitality

    Open Access•Wagner Junior Ladeira, Anna S Mattila et al.•ARTICLE•Journal of Hospitality & Tourism…•2026

    This research examines how social distance and how attentional allocation responses to surprise shape accommodation choice. We argue that surprise redirects attention toward the features of the offering, making relational considerations more influential. Across three online experiments and one laboratory eye-tracking study, we find that consumers are more willing to choose accommodations for socially close others, and that surprise intensifies th…

Psychology (2 works) · Accommodation (1 work) · Computer Science (1 work) · Construal level theory (1 work) · Customer Service Quality and Loyalty (1 work) · Decision-Making and Behavioral Economics (1 work) · Developmental psychology (1 work) · Grounded theory (1 work) · Hospitality (1 work) · Hospitality industry (1 work)

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