Nisreen Ameen
Biographic Data
| ID | 6628111 |
|---|---|
| NAME | Nisreen Ameen |
| GIVEN NAMES | Nisreen |
| FAMILY NAME | Ameen |
| SIGNATURE | AMEEN N |
| AFFILIATIONS | Royal Holloway University of London |
| ORCID | 0000-0002-1794-9103 |
| VERIFIED | Yes |
| TOTAL WORKS | 8 |
| TOTAL CITATIONS | 3 |
| WORKS AS AUTHOR | 8 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2020 |
| LATEST PUBLICATION YEAR | 2023 |
| H-INDEX | 1 |
Understanding customer satisfaction of augmented reality in retail
Purpose While customer perceived augmented reality (AR) values have generally enhanced customer experience, AR value would be appreciated the most by a consumer segment that remains unexplored. Drawing from human value orientation theory and consumption value theory, this research proposes a new model analysing the effects of human value orientation (openness to change, conservation, self-transcendence, and self-enhancement) on perceived AR value…
Distance is no longer a barrier to healthcare services
Purpose Taking a business lens of telehealth, this article aims to review and provide a state-of-the-art overview of telehealth research. Design/methodology/approach This research conducts a systematic literature review using the scientific procedures and rationales for systematic literature reviews (SPAR-4-SLR) protocol and a collection of bibliometric analytical techniques (i.e. performance analysis, keyword co-occurrence, keyword clustering an…
The impact of service quality, trust and satisfaction on young citizen loyalty towards government e-services
Purpose This study examines the effect of multidimensional constructs on citizen loyalty to e-government services. More specifically, it examines the effects of service quality, trust and satisfaction on loyalty to these services. Design/methodology/approach The data were collected via a questionnaire that was completed by 780 foundation-year students in government universities in Saudi Arabia. The students who participated in the study had used …
Glued to your phone? Generation Z's smartphone addiction and online compulsive buying
Recent studies found that smartphone usage has become an addiction nowadays, especially among young consumers. The abuse of these digital devices affects individuals' social life and well-being. Of particular interest in this regard is the study of compulsive buying, as it has been noted a possible co-occurrence of this disorder with smartphone abusive tendencies. With a model theoretically anchored in the stimulus-organism-response framework, th…
The personalisation-privacy paradox
Customer experiences in the age of artificial intelligence
Keeping customers' data secure
Employees’ behavioural intention to smartphone security
Distance is no longer a barrier to healthcare services
Purpose Taking a business lens of telehealth, this article aims to review and provide a state-of-the-art overview of telehealth research. Design/methodology/approach This research conducts a systematic literature review using the scientific procedures and rationales for systematic literature reviews (SPAR-4-SLR) protocol and a collection of bibliometric analytical techniques (i.e. performance analysis, keyword co-occurrence, keyword clustering an…
Employees’ behavioural intention to smartphone security
Customer experiences in the age of artificial intelligence
Keeping customers' data secure
The impact of service quality, trust and satisfaction on young citizen loyalty towards government e-services
Purpose This study examines the effect of multidimensional constructs on citizen loyalty to e-government services. More specifically, it examines the effects of service quality, trust and satisfaction on loyalty to these services. Design/methodology/approach The data were collected via a questionnaire that was completed by 780 foundation-year students in government universities in Saudi Arabia. The students who participated in the study had used …
Glued to your phone? Generation Z's smartphone addiction and online compulsive buying
Recent studies found that smartphone usage has become an addiction nowadays, especially among young consumers. The abuse of these digital devices affects individuals' social life and well-being. Of particular interest in this regard is the study of compulsive buying, as it has been noted a possible co-occurrence of this disorder with smartphone abusive tendencies. With a model theoretically anchored in the stimulus-organism-response framework, th…
The personalisation-privacy paradox
Understanding customer satisfaction of augmented reality in retail
Purpose While customer perceived augmented reality (AR) values have generally enhanced customer experience, AR value would be appreciated the most by a consumer segment that remains unexplored. Drawing from human value orientation theory and consumption value theory, this research proposes a new model analysing the effects of human value orientation (openness to change, conservation, self-transcendence, and self-enhancement) on perceived AR value…
Distance is no longer a barrier to healthcare services
Purpose Taking a business lens of telehealth, this article aims to review and provide a state-of-the-art overview of telehealth research. Design/methodology/approach This research conducts a systematic literature review using the scientific procedures and rationales for systematic literature reviews (SPAR-4-SLR) protocol and a collection of bibliometric analytical techniques (i.e. performance analysis, keyword co-occurrence, keyword clustering an…
Business (7 works) · Computer Science (7 works) · Psychology (6 works) · Marketing (5 works) · Consumer Retail Behavior Studies (4 works) · Political science (4 works) · Social Psychology (4 works) · Customer Service Quality and Loyalty (3 works) · Internet privacy (3 works) · Public relations (3 works)