Yeuk Fan Ng
Biographic Data
| ID | 6774766 |
|---|---|
| NAME | Yeuk Fan Ng |
| GIVEN NAMES | Yeuk Fan |
| FAMILY NAME | Ng |
| SIGNATURE | NG Y F |
| AFFILIATIONS | Khoo Teck Puat Hospital |
| ORCID | 0000-0003-3303-3223 |
| VERIFIED | Yes |
| TOTAL WORKS | 25 |
| TOTAL CITATIONS | 0 |
| WORKS AS AUTHOR | 25 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2017 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 0 |
Transforming Integrated Care Governance
Background: As part of our Regional Hospital System's multi-year systemic transformation aimed at accelerating continuous and coordinated integrated care across the entire Hospital System, the redesign of clinical governance was identified as key to ensuring integrated care outcomes and value; a better accountability framework for physicians was needed to drive outcomes and value improvement and foster a culture of excellence. Approach: We develo…
Enhancing Integrated Care Project Planning through AI
Background: Effective project and programme planning is essential in healthcare to ensure that interventions are grounded in evidence and meet patient needs, but healthcare teams often face time constraints to work on projects aimed at tackling healthcare and integrated care challenges and issues - our custom Generative Pre-Trained Transformer (GPT) model aims to address this. Approach: We developed a custom GPT model, on the OpenAI platform, to …
Evaluating the Impact of Medical Short Stay Wards on Hospital Efficiency and Patient Outcomes in Yishun Health, Singapore
Background: Yishun Health (YH) is a regional hospital system in the north of Singapore. Analysis of YH systemic patient segmentation revealed that low acuity and low needs patients constituted over half of emergency admissions, significantly impacting bed occupancy. To address this, Medical Short Stay Wards (MSSW) were introduced to improve outcomes, staff satisfaction, and system efficiency. The MSSW aims to provide integrated and interdisciplin…
Systemic Performance Management and Organizational Realignment
Background: Khoo Teck Puat Hospital & Yishun Community Hospital (KTPH&YCH) is a regional hospital system of the National Healthcare Group (NHG) in northern Singapore, embarking on a whole hospital system transformation. Effective governance is a cornerstone for care integration in regional hospital systems, with performance management being an activity of the Governance & Leadership Subsystem of health systems. KTPH&YCH’s governance transformatio…
Evaluating the Patient Outcomes and Cost-Effectiveness of the Medical Home Service
Background: Yishun Health (YH) is a regional hospital system in the north of Singapore under the National Healthcare Group. In 2019, YH launched the Medical Home (MH) service, a Hospital-at-Home (HAH) service, aimed at delivering multi-disciplinary integrated acute medical care in patients' homes. Subsequently, the “Expand Acute Care Beyond Hospital” initiative was adopted as one of the four Strategic Priorities of YH to accelerate development of…
Co-creating & Aligning Value-Based Care Initiatives through Collaborative Reflection
Background: Value-based care (VBC) aims to optimize patient outcomes relative to costs, and to deliver care efficiently. In Singapore, VBC expanded under HealthierSG, as healthcare funding transitions from workload-based to capitation-based models. Despite implementation since 2015, VBC initiatives remain limited in scale and fragmented, often disease-based or linked to specific health technologies. Large-scale deployment of VBC to drive integrat…
Evaluation of Yishun Health Integrated Medical Clinic Services for Geriatric Patients with Complex Healthcare Needs
Background: Yishun Health(YH) introduced the Integrated Medical Clinic(IMC) to address fragmented care for complex patients as part of care transformation using the Unified Care Model(UCM), guided by YH Health System Transformation Playbook(HSTP). Patients were segmented according to their bio-psycho-social needs, and eligible residents were invited to enroll in the IMC service during a subsequent visit to a Specialist Outpatient Clinic(SOC). Enr…
Transforming Health Systems
Background: Healthcare organisations often find themselves ensnared in pilots that fail to scale, and/or developmental projects that are incoherent systemically, which delays and stifle meaningful whole system transformation, necessitating new approaches such as a systemic design lab, to manage whole system complexity and foster cross-functional collaboration to develop coherent integrated care strategies and innovations. Approach: The Khoo Teck …
Leveraging GPT Models for Efficient Integrated Care Projects Planning
Background: Healthcare teams face time constraints to work on projects aimed at tackling healthcare and integrated care challenges, and often receive limited formal training and practice in the use of useful planning tools such as the Theory of Change (ToC), Driver Diagrams (DD), and Logic Models (LM) - our custom Generative Pre-Trained Transformer (GPT) model aims to address this. Audience: This workshop is designed for healthcare professionals,…
Health commitment’s associations with health outcomes are independent of health behaviours
These findings underscore the importance of assessing and addressing health commitment in healthcare practice and policy. Strategies to enhance health commitment hold potential for improving health behaviours and health outcomes, thereby contributing to overall well-being. However, it is important to note that the cross-sectional nature of this study does not allow for confirmation of causal pathways. Hence, longitudinal studies are needed to fur…
Systemic Integrated Care Dashboards to Enable Systemic Healthcare Performance Measurement and Regional Population Health System Performance Management
Background: Yishun Health (YH), a Regional Population Health System (RPHS) under National Healthcare Group caring for 330,000 residents in northern Singapore, developed the Unified Care Model (UCM) and its subsidiary Lifelong Care (LC) and Episodic Care (EC) models to guide development of its future-state Service Delivery Subsystem. YH’s Governance and Leadership Subsystem focused on development of the UCM Performance Framework (UCMPF) and a syst…
Systemic Lifelong Care Services Integration using Yishun Health's Unified Care Model & Health System Transformation Playbook
Background: Yishun Health (YH) is a regional hospital system caring for 300,000 people in the north of Singapore that has embarked on a multi-year, whole regional health system transformation to improve outcomes. This is based on the Unified Care Model (UCM) and its subsidiary Lifelong Care Model (LCM). Governance of this futuristic lifelong care system was defined by a Needs-Based Population Segmentation Model using the UCM Performance Framework…
Person-centered Needs Assessment for a Regional Population in the North of Singapore Using a Population Health Survey
Background: Yishun Health (YH), a regional population health system under Singapore’s National Healthcare Group expanded its role beyond healthcare provision, to care for more than 330,000 residents in northern Singapore. This prompted transformation towards a more effective and sustainable Unified Care Model (UCM). YH adopted a value-driven strategy, involving needs-based population segmentation, segment-specific interventions, and systematic me…
Unified Needs Assessments to Enable Systemic Healthcare Services Integration and Health System Transformation
Background: Needs assessment tools (NATs) help health systems identify and characterize resident needs and design care plans. Conventional NATs tend to be disease, specialty, profession, or institution-specific and are fragmented across these boundaries. This results in overlapping or duplicated assessments, and challenges for data sharing that result in rising healthcare costs and diminishing patient and provider experience. Developing and imple…
Systemic Episodic Care Services Integration using Yishun Health Unified Care Model & Health System Transformation Playbook (HSTP)
Background: Yishun Health (YH) is a regional hospital system caring for 300,000 people in the north of Singapore that has embarked on a multi-year, whole regional health system transformation to improve outcomes. Care and services delivery transformation to enable greater person-centeredness and value-driven integration of care during residents’ episodes of acute medical crisis or complex elective patient care needs is based on the Unified Care M…
Systemic Population Segmentation to Enable Systemic Care Integration
Background: Population segmentation is an important planning and development activity to enable efficient health system functioning. Together with segment-specific interventions and systematic measurement, these activities form the core value-driven strategy for health and healthcare systems to enable care integration to improve outcomes and value. Yishun Health (YH), a regional population health and hospital system under Singapore’s National Hea…
Governance and Leadership Interventions to Enable Systemic Care Integration in a Regional Population Health & Hospital System in Singapore
Background: Yishun Health (YH), a regional population health and hospital system serving 300,000 residents within the northern region of Singapore, has embarked on a multi-year whole system transformation to improve outcomes based on the Unified Care Model (UCM). The UCM is a future state model of our Services Delivery System (SDS) seeking to drive deployment and systemic integration of services models and programs across various specialties, dep…
Evaluation of caregiver stress under Medical Home – A Hospital at Home service integrating care towards the Unified Care Model
Background: Medical Home (MH) is a Hospital-at-Home (HaH) service model by Yishun Health (YH) delivering multi-disciplinary care for patients requiring acute medical care in their homes. Yishun Health (YH) is a regional hospital system caring for 300,000 people in the north of Singapore that has embarked on a multi-year, whole regional health system transformation to improve outcomes. Care and services delivery transformation to enable greater pe…
Understanding the health experiences of the residents in the North of Singapore – Development of a Resident Health Experience Tool
Background: Yishun Health (YH), a regional population health system in Singapore, has expanded its role beyond healthcare provision to collaboratively care for more than 330,000 residents in Northern Singapore with community partners. This prompted transformation towards a more person-centred Unified Care Model (UCM), delivering care through its subsidiary integrated Lifelong Care (LC) and Episodic Care (EC) models. Experience is a critical compo…
A Causal View of the Role and Potential Limitations of Capitation in Promoting Whole Health System Performance
For several decades, health systems in developed countries have faced rapidly rising healthcare costs without concomitant improvements in health outcomes. Fee for service (FFS) reimbursement mechanisms (RMs), where health systems are paid based on volume, contribute to this trend. In Singapore, the public health service is trying to curb rising healthcare costs by transitioning from a volume-based RM to a capitated payment for a population within…
Accelerating Health System Change and Transformation with the Health System Transformation Playbook
Introduction: Health systems are complex adaptive systems (CAS) operating within larger socioeconomic contexts. Health system transformation (HST) is a complex endeavour that often results in unintended consequences. Existing methods to drive health system transformation is slow, have intrinsic limitations, and may impede successful implementation in local contexts. Yishun Health is a small regional population health system of 320,000 people. In …
Development and Implementation of a Unified Care Model Performance Framework in the Yishun Zone Regional Population Health System
Background / Objective: Governance and Leadership Subsystem (GLS) of health systems governs but also directs Service Delivery Subsystem (SDS) transformation. Performance management (PM) is a key GLS activity. Coherent PM frameworks improve SDS governance, health system performance and ultimately population health outcomes. Yishun Health (YH) is an integrated care organization within National Healthcare Group (NHG) caring for 320,000 residents in …
Development and Evaluation of a Novel Population Needs-Based Sub-Segmentation Model (NBSSM) in Singapore
Background: Population segmentation models are often used to stratify people into groups for care or services planning purposes. These are typically disease-specific or utilisation-based, and target high-risk patient groups. Singapore’s National Health Group (NHG) has developed a River of Life (RoL) segmentation approach stratifying its population into five segments, namely, Living Well, Living with Illness, Crisis and Complex Care, Living with F…
Patient Value Measurement and Improvement using the Steps of Systematic Improvement Sosi in Yishun Health
The International Journal of Integrated Care (IJIC) is an online, open-access, peer-reviewed scientific journal that publishes original articles in the field of integrated care on a continuous basis.IJIC has an Impact Factor of 5.120 (2020 JCR, received in June 2021)
A Model of Care for a Regional Health System
Models of care are often centred around healthcare infrastructure, such as an acute hospital. Alexandra Health System (AHS) is a young regional health system (RHS) in the north of Singapore looking after about 700,000 people. The cluster comprises an acute general hospital and a community hospital, and is rapidly growing by adding additional infrastructure to support the healthcare needs of an ageing and growing population. A new model of care is…
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A Model of Care for a Regional Health System
Models of care are often centred around healthcare infrastructure, such as an acute hospital. Alexandra Health System (AHS) is a young regional health system (RHS) in the north of Singapore looking after about 700,000 people. The cluster comprises an acute general hospital and a community hospital, and is rapidly growing by adding additional infrastructure to support the healthcare needs of an ageing and growing population. A new model of care is…
Patient Value Measurement and Improvement using the Steps of Systematic Improvement Sosi in Yishun Health
The International Journal of Integrated Care (IJIC) is an online, open-access, peer-reviewed scientific journal that publishes original articles in the field of integrated care on a continuous basis.IJIC has an Impact Factor of 5.120 (2020 JCR, received in June 2021)
A Causal View of the Role and Potential Limitations of Capitation in Promoting Whole Health System Performance
For several decades, health systems in developed countries have faced rapidly rising healthcare costs without concomitant improvements in health outcomes. Fee for service (FFS) reimbursement mechanisms (RMs), where health systems are paid based on volume, contribute to this trend. In Singapore, the public health service is trying to curb rising healthcare costs by transitioning from a volume-based RM to a capitated payment for a population within…
Accelerating Health System Change and Transformation with the Health System Transformation Playbook
Introduction: Health systems are complex adaptive systems (CAS) operating within larger socioeconomic contexts. Health system transformation (HST) is a complex endeavour that often results in unintended consequences. Existing methods to drive health system transformation is slow, have intrinsic limitations, and may impede successful implementation in local contexts. Yishun Health is a small regional population health system of 320,000 people. In …
Development and Implementation of a Unified Care Model Performance Framework in the Yishun Zone Regional Population Health System
Background / Objective: Governance and Leadership Subsystem (GLS) of health systems governs but also directs Service Delivery Subsystem (SDS) transformation. Performance management (PM) is a key GLS activity. Coherent PM frameworks improve SDS governance, health system performance and ultimately population health outcomes. Yishun Health (YH) is an integrated care organization within National Healthcare Group (NHG) caring for 320,000 residents in …
Development and Evaluation of a Novel Population Needs-Based Sub-Segmentation Model (NBSSM) in Singapore
Background: Population segmentation models are often used to stratify people into groups for care or services planning purposes. These are typically disease-specific or utilisation-based, and target high-risk patient groups. Singapore’s National Health Group (NHG) has developed a River of Life (RoL) segmentation approach stratifying its population into five segments, namely, Living Well, Living with Illness, Crisis and Complex Care, Living with F…
Health commitment’s associations with health outcomes are independent of health behaviours
These findings underscore the importance of assessing and addressing health commitment in healthcare practice and policy. Strategies to enhance health commitment hold potential for improving health behaviours and health outcomes, thereby contributing to overall well-being. However, it is important to note that the cross-sectional nature of this study does not allow for confirmation of causal pathways. Hence, longitudinal studies are needed to fur…
Systemic Integrated Care Dashboards to Enable Systemic Healthcare Performance Measurement and Regional Population Health System Performance Management
Background: Yishun Health (YH), a Regional Population Health System (RPHS) under National Healthcare Group caring for 330,000 residents in northern Singapore, developed the Unified Care Model (UCM) and its subsidiary Lifelong Care (LC) and Episodic Care (EC) models to guide development of its future-state Service Delivery Subsystem. YH’s Governance and Leadership Subsystem focused on development of the UCM Performance Framework (UCMPF) and a syst…
Systemic Lifelong Care Services Integration using Yishun Health's Unified Care Model & Health System Transformation Playbook
Background: Yishun Health (YH) is a regional hospital system caring for 300,000 people in the north of Singapore that has embarked on a multi-year, whole regional health system transformation to improve outcomes. This is based on the Unified Care Model (UCM) and its subsidiary Lifelong Care Model (LCM). Governance of this futuristic lifelong care system was defined by a Needs-Based Population Segmentation Model using the UCM Performance Framework…
Person-centered Needs Assessment for a Regional Population in the North of Singapore Using a Population Health Survey
Background: Yishun Health (YH), a regional population health system under Singapore’s National Healthcare Group expanded its role beyond healthcare provision, to care for more than 330,000 residents in northern Singapore. This prompted transformation towards a more effective and sustainable Unified Care Model (UCM). YH adopted a value-driven strategy, involving needs-based population segmentation, segment-specific interventions, and systematic me…
Unified Needs Assessments to Enable Systemic Healthcare Services Integration and Health System Transformation
Background: Needs assessment tools (NATs) help health systems identify and characterize resident needs and design care plans. Conventional NATs tend to be disease, specialty, profession, or institution-specific and are fragmented across these boundaries. This results in overlapping or duplicated assessments, and challenges for data sharing that result in rising healthcare costs and diminishing patient and provider experience. Developing and imple…
Systemic Episodic Care Services Integration using Yishun Health Unified Care Model & Health System Transformation Playbook (HSTP)
Background: Yishun Health (YH) is a regional hospital system caring for 300,000 people in the north of Singapore that has embarked on a multi-year, whole regional health system transformation to improve outcomes. Care and services delivery transformation to enable greater person-centeredness and value-driven integration of care during residents’ episodes of acute medical crisis or complex elective patient care needs is based on the Unified Care M…
Systemic Population Segmentation to Enable Systemic Care Integration
Background: Population segmentation is an important planning and development activity to enable efficient health system functioning. Together with segment-specific interventions and systematic measurement, these activities form the core value-driven strategy for health and healthcare systems to enable care integration to improve outcomes and value. Yishun Health (YH), a regional population health and hospital system under Singapore’s National Hea…
Governance and Leadership Interventions to Enable Systemic Care Integration in a Regional Population Health & Hospital System in Singapore
Background: Yishun Health (YH), a regional population health and hospital system serving 300,000 residents within the northern region of Singapore, has embarked on a multi-year whole system transformation to improve outcomes based on the Unified Care Model (UCM). The UCM is a future state model of our Services Delivery System (SDS) seeking to drive deployment and systemic integration of services models and programs across various specialties, dep…
Evaluation of caregiver stress under Medical Home – A Hospital at Home service integrating care towards the Unified Care Model
Background: Medical Home (MH) is a Hospital-at-Home (HaH) service model by Yishun Health (YH) delivering multi-disciplinary care for patients requiring acute medical care in their homes. Yishun Health (YH) is a regional hospital system caring for 300,000 people in the north of Singapore that has embarked on a multi-year, whole regional health system transformation to improve outcomes. Care and services delivery transformation to enable greater pe…
Understanding the health experiences of the residents in the North of Singapore – Development of a Resident Health Experience Tool
Background: Yishun Health (YH), a regional population health system in Singapore, has expanded its role beyond healthcare provision to collaboratively care for more than 330,000 residents in Northern Singapore with community partners. This prompted transformation towards a more person-centred Unified Care Model (UCM), delivering care through its subsidiary integrated Lifelong Care (LC) and Episodic Care (EC) models. Experience is a critical compo…
Transforming Integrated Care Governance
Background: As part of our Regional Hospital System's multi-year systemic transformation aimed at accelerating continuous and coordinated integrated care across the entire Hospital System, the redesign of clinical governance was identified as key to ensuring integrated care outcomes and value; a better accountability framework for physicians was needed to drive outcomes and value improvement and foster a culture of excellence. Approach: We develo…
Enhancing Integrated Care Project Planning through AI
Background: Effective project and programme planning is essential in healthcare to ensure that interventions are grounded in evidence and meet patient needs, but healthcare teams often face time constraints to work on projects aimed at tackling healthcare and integrated care challenges and issues - our custom Generative Pre-Trained Transformer (GPT) model aims to address this. Approach: We developed a custom GPT model, on the OpenAI platform, to …
Evaluating the Impact of Medical Short Stay Wards on Hospital Efficiency and Patient Outcomes in Yishun Health, Singapore
Background: Yishun Health (YH) is a regional hospital system in the north of Singapore. Analysis of YH systemic patient segmentation revealed that low acuity and low needs patients constituted over half of emergency admissions, significantly impacting bed occupancy. To address this, Medical Short Stay Wards (MSSW) were introduced to improve outcomes, staff satisfaction, and system efficiency. The MSSW aims to provide integrated and interdisciplin…
Systemic Performance Management and Organizational Realignment
Background: Khoo Teck Puat Hospital & Yishun Community Hospital (KTPH&YCH) is a regional hospital system of the National Healthcare Group (NHG) in northern Singapore, embarking on a whole hospital system transformation. Effective governance is a cornerstone for care integration in regional hospital systems, with performance management being an activity of the Governance & Leadership Subsystem of health systems. KTPH&YCH’s governance transformatio…
Evaluating the Patient Outcomes and Cost-Effectiveness of the Medical Home Service
Background: Yishun Health (YH) is a regional hospital system in the north of Singapore under the National Healthcare Group. In 2019, YH launched the Medical Home (MH) service, a Hospital-at-Home (HAH) service, aimed at delivering multi-disciplinary integrated acute medical care in patients' homes. Subsequently, the “Expand Acute Care Beyond Hospital” initiative was adopted as one of the four Strategic Priorities of YH to accelerate development of…
Co-creating & Aligning Value-Based Care Initiatives through Collaborative Reflection
Background: Value-based care (VBC) aims to optimize patient outcomes relative to costs, and to deliver care efficiently. In Singapore, VBC expanded under HealthierSG, as healthcare funding transitions from workload-based to capitation-based models. Despite implementation since 2015, VBC initiatives remain limited in scale and fragmented, often disease-based or linked to specific health technologies. Large-scale deployment of VBC to drive integrat…
Evaluation of Yishun Health Integrated Medical Clinic Services for Geriatric Patients with Complex Healthcare Needs
Background: Yishun Health(YH) introduced the Integrated Medical Clinic(IMC) to address fragmented care for complex patients as part of care transformation using the Unified Care Model(UCM), guided by YH Health System Transformation Playbook(HSTP). Patients were segmented according to their bio-psycho-social needs, and eligible residents were invited to enroll in the IMC service during a subsequent visit to a Specialist Outpatient Clinic(SOC). Enr…
Transforming Health Systems
Background: Healthcare organisations often find themselves ensnared in pilots that fail to scale, and/or developmental projects that are incoherent systemically, which delays and stifle meaningful whole system transformation, necessitating new approaches such as a systemic design lab, to manage whole system complexity and foster cross-functional collaboration to develop coherent integrated care strategies and innovations. Approach: The Khoo Teck …
Leveraging GPT Models for Efficient Integrated Care Projects Planning
Background: Healthcare teams face time constraints to work on projects aimed at tackling healthcare and integrated care challenges, and often receive limited formal training and practice in the use of useful planning tools such as the Theory of Change (ToC), Driver Diagrams (DD), and Logic Models (LM) - our custom Generative Pre-Trained Transformer (GPT) model aims to address this. Audience: This workshop is designed for healthcare professionals,…
Health care (22 works) · Integrated care (15 works) · Medicine (14 works) · Business (11 works) · Population (11 works) · Nursing (10 works) · Environmental health (9 works) · Primary Care and Health Outcomes (9 works) · Interprofessional Education and Collaboration (7 works) · Process management (7 works)