Peter Sifkus
Biographic Data
| ID | 6794624 |
|---|---|
| NAME | Peter Sifkus |
| GIVEN NAMES | Peter |
| FAMILY NAME | Sifkus |
| SIGNATURE | SIFKUS P |
| VERIFIED | No |
| TOTAL WORKS | 1 |
| TOTAL CITATIONS | 0 |
| WORKS AS AUTHOR | 1 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2005 |
| LATEST PUBLICATION YEAR | 2005 |
| H-INDEX | 0 |
Service Quality Attributes Specific to the Performance of Officials (umpires and referees) at an Australian Recreation Center
The performance of officials is often a cause for dissatisfaction that influences customers to discontinue their involvement with sports competitions. Recreational sports conducted by Australian public recreation centers in particular often utilize inexperienced officials who are criticized by participants. Therefore, the purpose of this study was to identify specific attributes of officials' performance and to examine their impact on participant…
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Service Quality Attributes Specific to the Performance of Officials (umpires and referees) at an Australian Recreation Center
The performance of officials is often a cause for dissatisfaction that influences customers to discontinue their involvement with sports competitions. Recreational sports conducted by Australian public recreation centers in particular often utilize inexperienced officials who are criticized by participants. Therefore, the purpose of this study was to identify specific attributes of officials' performance and to examine their impact on participant…
Applied Psychology (1 work) · Applied Psychology (1 work) · Business (1 work) · Center (category theory (1 work) · Consistency (knowledge bases (1 work) · Control (management (1 work) · Customer Service Quality and Loyalty (1 work) · Exploratory research (1 work) · Management (1 work) · Marketing (1 work)