Celine Nadji
Biographic Data
| ID | 6849575 |
|---|---|
| NAME | Celine Nadji |
| GIVEN NAMES | Celine |
| FAMILY NAME | Nadji |
| SIGNATURE | NADJI C |
| AFFILIATIONS | Beijing Jiaotong University |
| VERIFIED | No |
| TOTAL WORKS | 1 |
| TOTAL CITATIONS | 0 |
| AUTHOR COUNT | 1 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2018 |
| LATEST PUBLICATION YEAR | 2018 |
| H-INDEX | 0 |
Chinese Tourists’ Perceptions of Service Quality in West African Hotels: A Case Study of Senegal
The quality of service from the clients’ perspective in the hotel business is a remarkable basis for growth. Previous researches revealed that visitor perception of service quality influences service delivery and ultimate satisfaction. In Senegal, and West Africa at large, hotels embarking on putting in place relevant service quality systems are aiming to meet the levels of satisfaction of their visitors. This supports gaining a competitive advan…
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Chinese Tourists’ Perceptions of Service Quality in West African Hotels: A Case Study of Senegal
The quality of service from the clients’ perspective in the hotel business is a remarkable basis for growth. Previous researches revealed that visitor perception of service quality influences service delivery and ultimate satisfaction. In Senegal, and West Africa at large, hotels embarking on putting in place relevant service quality systems are aiming to meet the levels of satisfaction of their visitors. This supports gaining a competitive advan…
Advertising (1 works) · Business (1 works) · China (1 works) · Competitive advantage (1 works) · Consumer Retail Behavior Studies (1 works) · Customer Service Quality and Loyalty (1 works) · Geography (1 works) · Hospitality industry (1 works) · Marketing (1 works) · Perception (1 works)