Katalin Szendrő
Biographic Data
| ID | 6882722 |
|---|---|
| NAME | Katalin Szendrő |
| GIVEN NAMES | Katalin |
| FAMILY NAME | Szendrő |
| SIGNATURE | SZENDRŐ K |
| AFFILIATIONS | University of Kaposvár |
| ORCID | 0000-0002-0025-1059 |
| VERIFIED | Yes |
| TOTAL WORKS | 2 |
| TOTAL CITATIONS | 0 |
| WORKS AS AUTHOR | 2 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2020 |
| LATEST PUBLICATION YEAR | 2020 |
| H-INDEX | 0 |
Students’ stereotypes about instructors in higher education in Ethiopia
Students’ stereotypes about instructors in higher education in Ethiopia
No recent study has yet examined gender stereotypes in service expectations using the SERVQUAL model in Ethiopia. Although the model has been used to measure perceived service quality and performance, customers' stereotypes in service expectations are usually overlooked. The purpose of this paper is to investigate whether students hold stereotypes and their expectations vary across the genders of their instructors. This study was conducted on thr…
No prominent works on this page.
Students’ stereotypes about instructors in higher education in Ethiopia
Students’ stereotypes about instructors in higher education in Ethiopia
No recent study has yet examined gender stereotypes in service expectations using the SERVQUAL model in Ethiopia. Although the model has been used to measure perceived service quality and performance, customers' stereotypes in service expectations are usually overlooked. The purpose of this paper is to investigate whether students hold stereotypes and their expectations vary across the genders of their instructors. This study was conducted on thr…
Business (2 works) · Higher education (2 works) · Medical education (2 works) · Medicine (2 works) · Psychology (2 works) · Sociology (2 works) · Cluster sampling (1 work) · Consumer Behavior in Brand Consumption and Identification (1 work) · Contradiction (1 work) · Customer Service Quality and Loyalty (1 work)