Mary Caleda
Biographic Data
| ID | 6903558 |
|---|---|
| NAME | Mary Caleda |
| GIVEN NAMES | Mary |
| FAMILY NAME | Caleda |
| SIGNATURE | CALEDA M |
| AFFILIATIONS | Ateneo de Manila University |
| VERIFIED | No |
| TOTAL WORKS | 2 |
| TOTAL CITATIONS | 9 |
| WORKS AS AUTHOR | 2 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2017 |
| LATEST PUBLICATION YEAR | 2017 |
| H-INDEX | 1 |
Framing the Role of and Defining Criteria for Usefulness of Citizen Satisfaction Surveys in Local Urban Environmental Management
The delivery of urban environmental services is among the functions devolved to local governments. As public services, they are routinely evaluated typically using ‘hard’ performance measures. The current trend of local governance incorporates citizens’ perspectives in assessing service performance. In this study, the importance and ‘usefulness’ of citizen satisfaction surveys in local urban environmental management are explored using the case of…
Navigating a trilemma
Framing the Role of and Defining Criteria for Usefulness of Citizen Satisfaction Surveys in Local Urban Environmental Management
The delivery of urban environmental services is among the functions devolved to local governments. As public services, they are routinely evaluated typically using ‘hard’ performance measures. The current trend of local governance incorporates citizens’ perspectives in assessing service performance. In this study, the importance and ‘usefulness’ of citizen satisfaction surveys in local urban environmental management are explored using the case of…
Navigating a trilemma
Business (2 works) · Engineering (2 works) · Geography (2 works) · Political science (2 works) · Civil engineering (1 work) · Context (archaeology (1 work) · Ecology (1 work) · Economics (1 work) · Energy and Environment Impacts (1 work) · Energy security (1 work)