Stefanie Helene Klein
Biographic Data
| ID | 6925148 |
|---|---|
| NAME | Stefanie Helene Klein |
| GIVEN NAMES | Stefanie Helene |
| FAMILY NAME | Klein |
| SIGNATURE | KLEIN S H |
| AFFILIATIONS | Leibniz-Institut für Wissensmedien |
| ORCID | 0000-0002-7563-4548 |
| VERIFIED | Yes |
| TOTAL WORKS | 3 |
| TOTAL CITATIONS | 0 |
| AUTHOR COUNT | 3 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2024 |
| LATEST PUBLICATION YEAR | 2025 |
| H-INDEX | 0 |
The effects of human-like social cues on social responses towards text-based conversational agents—a meta-analysis
Humanizing chatbots through social cues is a common strategy to increase user acceptance. However, whether and in which circumstances this strategy is generally effective is still unclear. This meta-analysis thus examines the effect of text-based chatbots’ social cues on users’ social responses and the influence of potential moderators. It includes experimental studies that manipulate human-likeness using social cues and examine their effects on …
What do you mean by “social media”? Introducing the Reporting Items for Social Media Research (RISoMeR)
Scholars from various disciplines study social media. However, neither researchers nor users have a unified understanding of social media. Even more problematically, many researchers do not define how social media is understood in their studies reducing the transparency, interpretability, and comparability of research. In this article, we introduce the Reporting Items for Social Media Research (RISoMeR), a flexible and easy-to-use matrix with whi…
Chatbot vs. Human
As educational organizations increasingly consider supporting or replacing human chat advisors with chatbots, it is crucial to examine if users perceive a chatbot differently from a human. Chatbots’ conversational features may signal responsiveness and thus improve user responses. To explore this, we conducted three online experiments using a study advising setting. We computed pooled data analyses because the individual study results did not pro…
No prominent works on this page.
Chatbot vs. Human
As educational organizations increasingly consider supporting or replacing human chat advisors with chatbots, it is crucial to examine if users perceive a chatbot differently from a human. Chatbots’ conversational features may signal responsiveness and thus improve user responses. To explore this, we conducted three online experiments using a study advising setting. We computed pooled data analyses because the individual study results did not pro…
The effects of human-like social cues on social responses towards text-based conversational agents—a meta-analysis
Humanizing chatbots through social cues is a common strategy to increase user acceptance. However, whether and in which circumstances this strategy is generally effective is still unclear. This meta-analysis thus examines the effect of text-based chatbots’ social cues on users’ social responses and the influence of potential moderators. It includes experimental studies that manipulate human-likeness using social cues and examine their effects on …
What do you mean by “social media”? Introducing the Reporting Items for Social Media Research (RISoMeR)
Scholars from various disciplines study social media. However, neither researchers nor users have a unified understanding of social media. Even more problematically, many researchers do not define how social media is understood in their studies reducing the transparency, interpretability, and comparability of research. In this article, we introduce the Reporting Items for Social Media Research (RISoMeR), a flexible and easy-to-use matrix with whi…
Computer Science (2 works) · World Wide Web (2 works) · AI in Service Interactions (1 works) · Artificial Intelligence (1 works) · Chatbot (1 works) · Communication (1 works) · Comparability (1 works) · Data science (1 works) · Digital Marketing and Social Media (1 works) · Dimension (graph theory (1 works)