Jon M Peha

Biographic Data

ID6925407
NAMEJon M Peha
GIVEN NAMESJon M
FAMILY NAMEPeha
SIGNATUREPEHA J M
AFFILIATIONSCarnegie Mellon University
ORCID0000-0003-4915-306X
VERIFIEDYes
TOTAL WORKS2
TOTAL CITATIONS0
WORKS AS AUTHOR2
WORKS AS EDITOR0
FIRST PUBLICATION YEAR2021
LATEST PUBLICATION YEAR2024
H-INDEX0

  • Consumer-driven design and evaluation of broadband labels

    Open AccessChristopher Choy, Eleanor Young et al.ARTICLETelecommunications Policy2024

    This study examines the content and layout of the proposed broadband consumer disclosure labels mandated by the U.S. Federal Communications Commission (FCC). Our large-scale user study identifies key consumer preferences and comprehension factors through a two-phase survey of 2500 broadband internet consumers. Findings reveal strong support for broadband labels, but dissatisfaction with the FCC's proposed labels from 2016. Participants generally …

  • Lessons from Internet Use and Performance During Covid-19

    Open AccessShefali Dahiya, Lila N Rokanas et al.ARTICLEJournal of Information Policy2021

    When COVID-19 hit, many people began working, going to school, and living much of their lives from home. The Internet was a gateway to the world. This article uses data from Internet speed tests, consumer complaints, search engine optimization tools, and logs of Internet use from public libraries to understand the effects of the pandemic on Internet use and performance. Despite reports that the Internet handled the surge in traffic well, we find …