Lyndon E Dawson
Biographic Data
| ID | 7118209 |
|---|---|
| NAME | Lyndon E Dawson |
| GIVEN NAMES | Lyndon E |
| FAMILY NAME | Dawson |
| SIGNATURE | DAWSON L E |
| AFFILIATIONS | Louisiana Tech University |
| VERIFIED | No |
| TOTAL WORKS | 1 |
| TOTAL CITATIONS | 0 |
| WORKS AS AUTHOR | 1 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 1989 |
| LATEST PUBLICATION YEAR | 1989 |
| H-INDEX | 0 |
Therapeutic Assessment of Salespersons' Empathy and Sales Performance
The empathy subscale of the Barrett-Lennard Relationship Inventory was used by recent customers to assess empathy levels of 30 new-car salespersons. Salespersons were assigned to low, medium, or high empathy groups and compared on three indicators of sales performance. Contrary to expectations, no performance differences were found. Possible reasons for these results were discussed, as were suggestions for further research
No prominent works on this page.
Therapeutic Assessment of Salespersons' Empathy and Sales Performance
The empathy subscale of the Barrett-Lennard Relationship Inventory was used by recent customers to assess empathy levels of 30 new-car salespersons. Salespersons were assigned to low, medium, or high empathy groups and compared on three indicators of sales performance. Contrary to expectations, no performance differences were found. Possible reasons for these results were discussed, as were suggestions for further research
Applied Psychology (1 work) · Applied Psychology (1 work) · Clinical Psychology (1 work) · Clinical Psychology (1 work) · Counseling, Therapy, and Family Dynamics (1 work) · Empathy (1 work) · Psychology (1 work) · Psychotherapy Techniques and Applications (1 work) · Social Psychology (1 work) · Social Psychology (1 work)