Lilian Lucy dos Santos
Biographic Data
| ID | 7145295 |
|---|---|
| NAME | Lilian Lucy dos Santos |
| GIVEN NAMES | Lilian Lucy |
| FAMILY NAME | dos Santos |
| SIGNATURE | DOS SANTOS L L |
| AFFILIATIONS | Instituto de Desenvolvimento de Londrina, Paraná, Brazil |
| VERIFIED | No |
| TOTAL WORKS | 1 |
| TOTAL CITATIONS | 0 |
| AUTHOR COUNT | 1 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2018 |
| LATEST PUBLICATION YEAR | 2018 |
| H-INDEX | 0 |
An Artifact for Evaluating the Quality of Health Service Providers
The aim of this article is to present an artifact for evaluating the quality and performance of service providers in the field of health care: the UNIPLUS Program. To verify the scientific nature of the artifact and ensure that it meets the criteria set by the community and the environment, the premises of Design Science Research (DSR) were used. As this research field lacks empirical evidence, the artifact was tested from 2013 to 2015 with 25 he…
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An Artifact for Evaluating the Quality of Health Service Providers
The aim of this article is to present an artifact for evaluating the quality and performance of service providers in the field of health care: the UNIPLUS Program. To verify the scientific nature of the artifact and ensure that it meets the criteria set by the community and the environment, the premises of Design Science Research (DSR) were used. As this research field lacks empirical evidence, the artifact was tested from 2013 to 2015 with 25 he…
Artifact (error (1 work) · Artificial Intelligence (1 work) · Artificial Intelligence (1 work) · Business (1 work) · Business and Management Studies (1 work) · Computer Science (1 work) · Customer Service Quality and Loyalty (1 work) · Field (mathematics (1 work) · Health care (1 work) · Law (1 work)