Dyah Puspitasari Srirahayu
Biographic Data
| ID | 7250022 |
|---|---|
| NAME | Dyah Puspitasari Srirahayu |
| GIVEN NAMES | Dyah Puspitasari |
| FAMILY NAME | Srirahayu |
| SIGNATURE | SRIRAHAYU D P |
| AFFILIATIONS | Airlangga University |
| ORCID | 0000-0003-0109-6123 |
| VERIFIED | Yes |
| TOTAL WORKS | 1 |
| TOTAL CITATIONS | 0 |
| WORKS AS AUTHOR | 1 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2025 |
| LATEST PUBLICATION YEAR | 2025 |
| H-INDEX | 0 |
Loyalty of Public Library Users in Indonesia Using the Net Promoter Score (NPS) Metrics
Public libraries, as a source of public information, continue to provide services by developing innovative solutions, such as drive-through facilities for borrowing and returning printed books. This paper aims to measure the effect of drive-through service user loyalty in public libraries using the Net Promoter Score (NPS). Questionnaires were distributed to users who utilized the drive-through facilities at Public Libraries in Indonesia, and 100…
No prominent works on this page.
Loyalty of Public Library Users in Indonesia Using the Net Promoter Score (NPS) Metrics
Public libraries, as a source of public information, continue to provide services by developing innovative solutions, such as drive-through facilities for borrowing and returning printed books. This paper aims to measure the effect of drive-through service user loyalty in public libraries using the Net Promoter Score (NPS). Questionnaires were distributed to users who utilized the drive-through facilities at Public Libraries in Indonesia, and 100…
2019-20 coronavirus outbreak (1 work) · Advertising (1 work) · Business (1 work) · Consumer Behavior and Marketing Influence (1 work) · Health, Technology, Consumer Behavior (1 work) · Internal Medicine (1 work) · Loyalty (1 work) · Marketing (1 work) · Medicine (1 work) · Pandemic (1 work)