Syed Mabruk Billah
Biographic Data
| ID | 7570337 |
|---|---|
| NAME | Syed Mabruk Billah |
| GIVEN NAMES | Syed Mabruk |
| FAMILY NAME | Billah |
| SIGNATURE | BILLAH S M |
| AFFILIATIONS | Prince Mohammad bin Fahd University |
| VERIFIED | No |
| TOTAL WORKS | 2 |
| TOTAL CITATIONS | 0 |
| AUTHOR COUNT | 2 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2023 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 0 |
Leveraging institutional loyalty
Introduction This study examines the role of a formalized Customer Relationship Management (CRM) framework in improving student satisfaction and loyalty within a non-profit private university in Saudi Arabia. Drawing on reciprocity and relationship marketing theories, the research investigates how CRM tools, including multi-tiered feedback systems and key performance indicators (KPIs), shape student experiences and influence re-enrolment. Methods…
Assessing the symmetric and asymmetric impact of technological innovations environmental quality in Qatar
No prominent works on this page.
Assessing the symmetric and asymmetric impact of technological innovations environmental quality in Qatar
Leveraging institutional loyalty
Introduction This study examines the role of a formalized Customer Relationship Management (CRM) framework in improving student satisfaction and loyalty within a non-profit private university in Saudi Arabia. Drawing on reciprocity and relationship marketing theories, the research investigates how CRM tools, including multi-tiered feedback systems and key performance indicators (KPIs), shape student experiences and influence re-enrolment. Methods…
Benchmarking (1 works) · Business (1 works) · Carbon fibers (1 works) · Carbon Footprint (1 works) · Chemistry (1 works) · Computer Science (1 works) · Customer satisfaction (1 works) · Customer Service Quality and Loyalty (1 works) · Ecology (1 works) · Economic growth (1 works)