Jerónimo García-Fernández
Biographic Data
| ID | 787816 |
|---|---|
| NAME | Jerónimo García-Fernández |
| GIVEN NAMES | Jerónimo |
| FAMILY NAME | García-Fernández |
| SIGNATURE | GARCÍA-FERNÁNDEZ J |
| AFFILIATIONS | Universidad de Sevilla |
| ORCID | 0000-0001-6574-9758 |
| VERIFIED | Yes |
| TOTAL WORKS | 20 |
| TOTAL CITATIONS | 2 |
| AUTHOR COUNT | 19 |
| EDITOR COUNT | 1 |
| FIRST PUBLICATION YEAR | 2018 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 1 |
Reasons for Membership Termination in Franchise and Boutique Fitness Centre Business Models
The impact of fitness centre business models with different structural and organisational characteristics is clearly evident in membership termination decisions. The purpose of this study is to determine the reasons for membership termination in franchise and boutique fitness business models using qualitative research methods with 42 participants who previously terminated their memberships. As a result of the research, common reasons for terminat…
Segmentation of fitness users based on health consciousness: Implications for digital sport management
The present study examines the role of digital fitness applications in promoting health consciousness and their relationship with users’ physical activity habits. The objective was to analyse the factors influencing app usage among fitness centre users with a focus on health consciousness, utilising segmentation analysis and exploring its connection to the stages of change in the Transtheoretical Model. The methodology involved a convenience samp…
Customer Loyalty and Fitness Centers Competitiveness: The Role of Service Convenience and Multidimensional Perceived Value
The fitness industry has been the subject of numerous studies aimed at analyzing the perceived quality within management systems and strategies as a formula to survive the competition. This study analyzes the loyalty chain through the service convenience and its influence on different dimensions of perceived value, and their effect on customer satisfaction as a way to achieve the behavior intention, and with it, increase the competitive capacity,…
Sport Management in the Ibero-American World: Product and Service Innovations
The use of a fitness app for customer recommendation: Linear models and qualitative comparative analysis
The use of technology within sports services has become an important field of study. Currently, the vast majority of sports services offer their users mobile applications to facilitate aspects such as communication and information. Within fitness centres, these mobile applications have become key elements to keep users informed and to reinforce behaviours such as loyalty towards the service. This study analyses the influence of mobile application…
A systematic review of intention to use fitness apps (2020–2023)
Technology advances and digital transformation are constantly growing, resulting in an increase in the number of sports-related technologies and apps on the market, particularly during the COVID-19 pandemic. The aim of this study is to update a comprehensive evaluation of the literature published since 2020 on the desire to use and embrace fitness and physical activity-related apps. Using the PERSiST adapted from the PRISMA 2020 statement, a tota…
Importance-performance analysis in fitness apps. A study from the viewpoint of gender and age
Background: We are currently undergoing a profound process of digital transformation that has favoured the development and use of apps in multiple facets of people's daily lives. In the fitness industry, this situation has facilitated the control of exercise and the maintenance of healthier lifestyles. However, it is not known how the perceived quality and importance of fitness apps vary for users based on gender and age, which is the objective o…
Social media hook sports events: A systematic review of engagement
Social media are nowadays used in all sectors, and likewise frequently within the sports industry. However, there is a lack of studies that offer a holistic understanding of the phenomenon of social media engagement (SME) in this area. Thus, the main object of the present study was the elaboration of a systematic review of the existing literature of the past ten years about SME within the field of sports events. The study was carried out followin…
Analysis of Selection Criteria and Alternatives to Renewing Membership in Fitness Centers Using an Analytical Hierarchy Process
The aim of the study was to determine the most suitable fitness center for members by using the Analytical Hierarchy Process (AHP) method, which identifies the criteria fitness members consider when choosing a fitness center. First, interviews were conducted with 20 fitness center members to determine the criteria. Then, the values obtained from the comparisons between the criteria, made by experts, were analyzed and evaluated using the AHP metho…
The Digital Transformation of the Fitness Sector: A Global Perspective
is the Managing Director of Oxygen Consulting, a UK-based company that provides strategic insight for organisations connected to the global physical activity economy.He is a long-term strategic adviser to organisations whose everyday mission is to help people to experience the benefits of a healthier and more
Impactos y medidas ante la Covid-19 en el sistema deportivo andaluz
El presente artículo recoge parte de los resultados obtenidos del Estudio sobre necesidades de planificación estratégica del deporte en Andalucía, realizado para la Consejería de Educación y Deporte de la Junta de Andalucía (Exp. 07/2020). Los objetivos del estudio consistieron en determinar las necesidades formativas, las prioridades de conocimiento científico y las políticas públicas que requiere el sistema deportivo andaluz en el contexto de l…
Fitness industry business models: From the traditional franchising chain to the fitness boutique
Objetivo do estudo: Os centros de fitness o ginásios representam hoje uma necessidade real dos seres humanos dentro das rotinas da vida cotidiana em todo o mundo. Através de uma análise exaustiva da literatura, pretendemos definir o conceito de boutique de fitness através da análise do estado atual das publicações científicas sobre configurações/esquemas de negócios y durante a linha do tempo da indústria de fitness pós-moderna. Metdologia: Três …
How can the management of fitness centres be improved through corporate image and brand image
The aim of this research is to test the role of corporate image in \npredicting credibility, trust, and brand recognition. In addition, it \nis intended to verify whether these variables can explain the atti- \ntudes and future intentions of fitness centre users to better \nunderstand their behaviour. Through an online survey, the opin- \nions of 325 fitness centre users were collected regarding the pre- \nviously mentioned variables. A structura…
Examining the Relationships Among Perceived Quality, Perceived Value, Customer Satisfaction, and Behavioral Intention in Turkish Fitness Centers
The purpose of this study is to analyze the relationships among perceived quality, perceived value, customer satisfaction, and behavioral intention in Turkish fitness centers. The data were collected from 305 fitness customers (149 women and 156 men) using the quantitative method of a questionnaire. The main procedure of this study was to conceptualize fitness clubs’ perceived value as a multidimensional construct of four dimensions. Through a co…
“Because i choose to”: Reasons for women to choose boutique fitness centers
Objetivos: O objetivo deste estudo é investigar a perspectiva das mulheres sobre academia boutique e explicar suas opiniões através da dimensão da qualidade do serviço e das demandas dessas clientes.Metodologia/Abordagem: O estudo foi na técnica de pesquisa qualitativa e foi utilizado o padrão fenomenológico. A amostra do estudo consistiu em nove clientes do sexo feminino de uma boutique privada de academias de ginástica selecionadas. Os dados fo…
Dimensions of Service Quality in Health-Fitness Clubs in China
The purpose of this study was to explore the dimensions of service quality in fitness clubs in China and examine their impact on customer satisfaction. In Phase I of the study, we collected qualitative data from online comments related to service quality in 30 Tera Wellness clubs in Shanghai (k = 6252). Conducting content analysis, we synthesized the information and identified preliminary themes and formulated measurement statements. Phase II imp…
Influence of Fitness Apps on Sports Habits, Satisfaction, and Intentions to Stay in Fitness Center Users: An Experimental Study
The use of technology in sports and fitness is proliferating thanks to advances to facilitate its practice and improve adherence. Beyond adherence, it is important that technology is understood as a facilitating medium. The main objective of this study is to know the influence of the use of the fitness application (app) on sports habits, customer satisfaction and maintenance intention of fitness center users. For this, an experimental, controlled…
The Promotion of Physical Activity from Digital Services: Influence of E-Lifestyles on Intention to Use Fitness Apps
E-Lifestyles are individual forms of behavior in the digital environment that reflect the values, activities, interests, and opinions of consumers. Likewise, fitness Apps are considered technological tools for promoting physical activity online. Although there are studies related to sports lifestyles, it has not been analyzed yet how e-lifestyles are related to the use of fitness Apps. Based on this, this study represents a step to clarify how e-…
Importance-Performance Matrix Analysis (Ipma) to Evaluate Servicescape Fitness Consumer by Gender and Age
The fitness sector has always been linked to the analysis of the loyalty of its consumers. Different studies have shown the importance of sports service and human resources for greater customer loyalty. However, few works have studied how the physical environment or servicescape influences the behavior of consumers in fitness centers based on gender and age. Therefore, the objective of the study was to analyze the relationship between servicescap…
Exploring fitness centre consumer loyalty: Differences of non-profit and low-cost business models in Spain
A number of studies have placed at the forefront variables that predict the loyalty of clients in fitness centres. In fact, no study has analysed the differences between these variables according to business models. The objective of this study was to analyse the relationship between quality, value, satisfaction and the future intentions of clients of public and private low-cost fitness centres and their differences. A questionnaire was administer…
Examining the Relationships Among Perceived Quality, Perceived Value, Customer Satisfaction, and Behavioral Intention in Turkish Fitness Centers
The purpose of this study is to analyze the relationships among perceived quality, perceived value, customer satisfaction, and behavioral intention in Turkish fitness centers. The data were collected from 305 fitness customers (149 women and 156 men) using the quantitative method of a questionnaire. The main procedure of this study was to conceptualize fitness clubs’ perceived value as a multidimensional construct of four dimensions. Through a co…
Exploring fitness centre consumer loyalty: Differences of non-profit and low-cost business models in Spain
A number of studies have placed at the forefront variables that predict the loyalty of clients in fitness centres. In fact, no study has analysed the differences between these variables according to business models. The objective of this study was to analyse the relationship between quality, value, satisfaction and the future intentions of clients of public and private low-cost fitness centres and their differences. A questionnaire was administer…
The Promotion of Physical Activity from Digital Services: Influence of E-Lifestyles on Intention to Use Fitness Apps
E-Lifestyles are individual forms of behavior in the digital environment that reflect the values, activities, interests, and opinions of consumers. Likewise, fitness Apps are considered technological tools for promoting physical activity online. Although there are studies related to sports lifestyles, it has not been analyzed yet how e-lifestyles are related to the use of fitness Apps. Based on this, this study represents a step to clarify how e-…
Importance-Performance Matrix Analysis (Ipma) to Evaluate Servicescape Fitness Consumer by Gender and Age
The fitness sector has always been linked to the analysis of the loyalty of its consumers. Different studies have shown the importance of sports service and human resources for greater customer loyalty. However, few works have studied how the physical environment or servicescape influences the behavior of consumers in fitness centers based on gender and age. Therefore, the objective of the study was to analyze the relationship between servicescap…
“Because i choose to”: Reasons for women to choose boutique fitness centers
Objetivos: O objetivo deste estudo é investigar a perspectiva das mulheres sobre academia boutique e explicar suas opiniões através da dimensão da qualidade do serviço e das demandas dessas clientes.Metodologia/Abordagem: O estudo foi na técnica de pesquisa qualitativa e foi utilizado o padrão fenomenológico. A amostra do estudo consistiu em nove clientes do sexo feminino de uma boutique privada de academias de ginástica selecionadas. Os dados fo…
Dimensions of Service Quality in Health-Fitness Clubs in China
The purpose of this study was to explore the dimensions of service quality in fitness clubs in China and examine their impact on customer satisfaction. In Phase I of the study, we collected qualitative data from online comments related to service quality in 30 Tera Wellness clubs in Shanghai (k = 6252). Conducting content analysis, we synthesized the information and identified preliminary themes and formulated measurement statements. Phase II imp…
Influence of Fitness Apps on Sports Habits, Satisfaction, and Intentions to Stay in Fitness Center Users: An Experimental Study
The use of technology in sports and fitness is proliferating thanks to advances to facilitate its practice and improve adherence. Beyond adherence, it is important that technology is understood as a facilitating medium. The main objective of this study is to know the influence of the use of the fitness application (app) on sports habits, customer satisfaction and maintenance intention of fitness center users. For this, an experimental, controlled…
The Digital Transformation of the Fitness Sector: A Global Perspective
is the Managing Director of Oxygen Consulting, a UK-based company that provides strategic insight for organisations connected to the global physical activity economy.He is a long-term strategic adviser to organisations whose everyday mission is to help people to experience the benefits of a healthier and more
Impactos y medidas ante la Covid-19 en el sistema deportivo andaluz
El presente artículo recoge parte de los resultados obtenidos del Estudio sobre necesidades de planificación estratégica del deporte en Andalucía, realizado para la Consejería de Educación y Deporte de la Junta de Andalucía (Exp. 07/2020). Los objetivos del estudio consistieron en determinar las necesidades formativas, las prioridades de conocimiento científico y las políticas públicas que requiere el sistema deportivo andaluz en el contexto de l…
Fitness industry business models: From the traditional franchising chain to the fitness boutique
Objetivo do estudo: Os centros de fitness o ginásios representam hoje uma necessidade real dos seres humanos dentro das rotinas da vida cotidiana em todo o mundo. Através de uma análise exaustiva da literatura, pretendemos definir o conceito de boutique de fitness através da análise do estado atual das publicações científicas sobre configurações/esquemas de negócios y durante a linha do tempo da indústria de fitness pós-moderna. Metdologia: Três …
How can the management of fitness centres be improved through corporate image and brand image
The aim of this research is to test the role of corporate image in \npredicting credibility, trust, and brand recognition. In addition, it \nis intended to verify whether these variables can explain the atti- \ntudes and future intentions of fitness centre users to better \nunderstand their behaviour. Through an online survey, the opin- \nions of 325 fitness centre users were collected regarding the pre- \nviously mentioned variables. A structura…
Examining the Relationships Among Perceived Quality, Perceived Value, Customer Satisfaction, and Behavioral Intention in Turkish Fitness Centers
The purpose of this study is to analyze the relationships among perceived quality, perceived value, customer satisfaction, and behavioral intention in Turkish fitness centers. The data were collected from 305 fitness customers (149 women and 156 men) using the quantitative method of a questionnaire. The main procedure of this study was to conceptualize fitness clubs’ perceived value as a multidimensional construct of four dimensions. Through a co…
Sport Management in the Ibero-American World: Product and Service Innovations
The use of a fitness app for customer recommendation: Linear models and qualitative comparative analysis
The use of technology within sports services has become an important field of study. Currently, the vast majority of sports services offer their users mobile applications to facilitate aspects such as communication and information. Within fitness centres, these mobile applications have become key elements to keep users informed and to reinforce behaviours such as loyalty towards the service. This study analyses the influence of mobile application…
A systematic review of intention to use fitness apps (2020–2023)
Technology advances and digital transformation are constantly growing, resulting in an increase in the number of sports-related technologies and apps on the market, particularly during the COVID-19 pandemic. The aim of this study is to update a comprehensive evaluation of the literature published since 2020 on the desire to use and embrace fitness and physical activity-related apps. Using the PERSiST adapted from the PRISMA 2020 statement, a tota…
Importance-performance analysis in fitness apps. A study from the viewpoint of gender and age
Background: We are currently undergoing a profound process of digital transformation that has favoured the development and use of apps in multiple facets of people's daily lives. In the fitness industry, this situation has facilitated the control of exercise and the maintenance of healthier lifestyles. However, it is not known how the perceived quality and importance of fitness apps vary for users based on gender and age, which is the objective o…
Social media hook sports events: A systematic review of engagement
Social media are nowadays used in all sectors, and likewise frequently within the sports industry. However, there is a lack of studies that offer a holistic understanding of the phenomenon of social media engagement (SME) in this area. Thus, the main object of the present study was the elaboration of a systematic review of the existing literature of the past ten years about SME within the field of sports events. The study was carried out followin…
Analysis of Selection Criteria and Alternatives to Renewing Membership in Fitness Centers Using an Analytical Hierarchy Process
The aim of the study was to determine the most suitable fitness center for members by using the Analytical Hierarchy Process (AHP) method, which identifies the criteria fitness members consider when choosing a fitness center. First, interviews were conducted with 20 fitness center members to determine the criteria. Then, the values obtained from the comparisons between the criteria, made by experts, were analyzed and evaluated using the AHP metho…
Segmentation of fitness users based on health consciousness: Implications for digital sport management
The present study examines the role of digital fitness applications in promoting health consciousness and their relationship with users’ physical activity habits. The objective was to analyse the factors influencing app usage among fitness centre users with a focus on health consciousness, utilising segmentation analysis and exploring its connection to the stages of change in the Transtheoretical Model. The methodology involved a convenience samp…
Customer Loyalty and Fitness Centers Competitiveness: The Role of Service Convenience and Multidimensional Perceived Value
The fitness industry has been the subject of numerous studies aimed at analyzing the perceived quality within management systems and strategies as a formula to survive the competition. This study analyzes the loyalty chain through the service convenience and its influence on different dimensions of perceived value, and their effect on customer satisfaction as a way to achieve the behavior intention, and with it, increase the competitive capacity,…
Reasons for Membership Termination in Franchise and Boutique Fitness Centre Business Models
The impact of fitness centre business models with different structural and organisational characteristics is clearly evident in membership termination decisions. The purpose of this study is to determine the reasons for membership termination in franchise and boutique fitness business models using qualitative research methods with 42 participants who previously terminated their memberships. As a result of the research, common reasons for terminat…
Psychology (12 works) · Business (10 works) · Marketing (10 works) · Medicine (7 works) · Computer Science (6 works) · Customer Service Quality and Loyalty (6 works) · Loyalty (6 works) · Applied Psychology (5 works) · Digital Marketing and Social Media (4 works) · Loyalty business model (4 works)