Vincent Mabillard
Biographic Data
| ID | 798044 |
|---|---|
| NAME | Vincent Mabillard |
| GIVEN NAMES | Vincent |
| FAMILY NAME | Mabillard |
| SIGNATURE | MABILLARD V |
| AFFILIATIONS | University of Lausanne |
| ORCID | 0000-0002-0064-3685 |
| VERIFIED | Yes |
| TOTAL WORKS | 17 |
| TOTAL CITATIONS | 28 |
| WORKS AS AUTHOR | 17 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2017 |
| LATEST PUBLICATION YEAR | 2025 |
| H-INDEX | 2 |
Managing the use of social-media influencers in public-sector communication
Research has paid limited attention to social-media influencers (SMIs) in the public sector. Against this background, this article lays the foundations for a better understanding of social-media influencing in public-sector communication. Through 19 semi-structured interviews conducted in five countries, it details the main trends and management implications of this new communication mode for public administrations. The findings show the importan…
Barriers to Freedom of Information
Freedom of information has gained attention all over the globe. While this principle has been embraced in most countries, previous studies showed that obstacles impede its full realization. This article adds to this strand of research by analyzing barriers that emerge in FOI implementation by Belgian municipalities. The results highlight a lack of compliance in many cases, and a predominance of strained transparency (conscious or unconscious limi…
A Mixed-Method Approach to Evaluating Citizen Engagement on Government Social-Media Pages
In their communication on social media, most organizations consider engagement as a core objective. In the public sector, a vast majority of contributions have studied citizen engagement through metrics such as post reactions, comments, and shares. In this article, we prefer another approach in seeking to understand both the perceptions and practices of engagement management and evaluation from the municipalities’ point of view. We combine qualit…
Citizen Engagement on Social Media Government Pages
This article explores the adoption and use of social media at the local level, focusing on how communication managers (or administrators) in Nordic municipalities leverage platforms such as Facebook, X (ex‐Twitter), and Instagram. The study uses data from all municipalities of over 10,000 inhabitants across Denmark, Finland, Iceland, Norway, and Sweden. Alongside quantitative analysis, 19 semi‐structured interviews provide qualitative insights in…
Trust in Government and Media Consumption During an Armed Conflict
This study examines the relationship between media consumption, anxiety levels and trust in government, during a national security crisis. It examines the perspective of Israeli citizens during the "Swords of Iron" war initiated in response to Hamas terrorist actions on October 7, 2023. Utilizing a comprehensive survey ( N = 501) in Israel conducted at the height of the war, this article highlights the significant impact of media on information c…
Toward a citizen science framework for public policy evaluation
This study pioneers the use of citizen science in evaluating Freedom of Information laws, with a focus on Belgium, where since its 1994 enactment, Freedom of Information’s effectiveness has remained largely unexamined. Utilizing participatory methods, it engages citizens in assessing transparency policies, significantly contributing to public policy evaluation methodology. The research identifies regional differences in Freedom of Information imp…
Persisting Cost Overruns in Public Infrastructure Projects
Public authorities are expected to provide a salient infrastructure network, with only limited financial resources. However, many of these infrastructure projects go over budget and, therefore, research about these cost overruns is necessary to better understand the dynamics at work and provide solutions. We conclude that in Belgium, and broader, solutions need to be found for relational issues internal and external to the project core. Before a …
Local governments’ communication on social media platforms
This article relies on the literature on technology adoption and empirical studies on social media adoption in the public sector to analyze the case of Belgian municipalities. Our objective is threefold as we aim to: (a) provide a new approach to assess the adoption of social media platforms by governments, (b) describe the current situation in Belgium through the concept of “active adoption” and (c) determine the main factors that relate to the …
Place Branding and Marketing from a Policy Perspective
As part of an emerging literature on place branding, this book fills the important gap between practice-oriented literature—which lacks in-depth and critical analysis—and technical academic literature—which tends to miss down-to-earth practitioners' concerns and to overlook policy and political contexts. Providing frameworks and knowledge on how to practice place branding effectively, this book anchors place-branding practices in a solid analytic…
Trust in Government
While it remains a complex and diffuse notion, trust is highly valued by public authorities. Due to their proximity with citizens and their central role in service delivery, local governments often aim at establishing a relation of trust with the population. Several mechanisms have been conceived to improve the current situation, mainly involving “good governance” rhetoric. In this sense, transparency and accountability are often regarded as esse…
Plus de transparence, plus de confiance? Regard critique sur un principe clé de bonne gouvernance et ses attentes
Sommaire Il est attendu du fonctionnement plus ouvert des administrations un regain de confiance citoyenne et de légitimité. Toutefois, les effets produits par la transparence alimentent de nombreux débats. D'abord, la relation entre transparence et confiance peut être multidirectionnelle. Ensuite, elle correspond à un équilibre fragile dans la mesure où un surplus de communication sur des enjeux sensibles peut réduire la confiance dans les organ…
Performance Information, Racial Bias, and Citizen Evaluations of Government
Social accountability reforms emphasize expanding performance information disclosure and incorporating citizen feedback into performance evaluations of public organizations. However, social accountability scholarship has largely ignored possible discriminatory implications of performance information use despite calls for more social equity research. We look to bridge these two literatures, arguing that increasing exposure to performance informati…
Digital communication in Swiss cities
While a vast majority of local governments in Europe are communicating on social media, the situation differs in few states. Although Switzerland is often depicted as a technological advanced and innovative country, cities are still largely resisting the temptation to share information on social media platforms. In this study, we rely on a survey distributed to the communication managers of all cities over 10,000 inhabitants in Switzerland to unc…
Transparency and Accountability—The Case of Public Procurement Practices in Switzerland
This article assesses the links between accountability and transparency in the case of the public procurement system in Switzerland. It focuses on the relationship between the two concepts through the prism of the theoretical frameworks developed by previous authors, using data gathered through experts’ interviews. Findings demonstrate that the relationship can be bidirectional and highlight the importance of both the nature and the quality of in…
Access to information in Benin
Transparency is nowadays at the top of the agenda for most governments. The number of countries that have adopted a law on access to administrative documents is on the rise. Access to information laws do not provide a substitute for transparency, but they may signal the willingness of a government to increase openness. So far, most studies have focused on states where such laws exist, especially in Europe and North America, while very little rese…
Administrative openness and diversity in Swiss municipalities
The increasing demand for transparency has recently fostered greater openness within public administrations. Considered as an essential tool of good governance, transparency helps reinforce the perceived legitimacy of authorities. At the same time, local autonomy has been increasingly embraced in recent decades and recommended by many international institutions. This article combines these two concepts and seeks to highlight the causal relationsh…
The complex relationship between transparency and accountability
Accountability and transparency are of growing importance in contemporary governance. The academic literature has broadly studied the two concepts separately, defining and redefining them, putting them into various frameworks, and sometimes mistakenly using them as synonyms. Curiously, the relationship between the two concepts has been studied only by a few scholars with preliminary approaches. This theoretical article focuses on both concepts, a…
Performance Information, Racial Bias, and Citizen Evaluations of Government
Social accountability reforms emphasize expanding performance information disclosure and incorporating citizen feedback into performance evaluations of public organizations. However, social accountability scholarship has largely ignored possible discriminatory implications of performance information use despite calls for more social equity research. We look to bridge these two literatures, arguing that increasing exposure to performance informati…
The complex relationship between transparency and accountability
Accountability and transparency are of growing importance in contemporary governance. The academic literature has broadly studied the two concepts separately, defining and redefining them, putting them into various frameworks, and sometimes mistakenly using them as synonyms. Curiously, the relationship between the two concepts has been studied only by a few scholars with preliminary approaches. This theoretical article focuses on both concepts, a…
Trust in Government and Media Consumption During an Armed Conflict
This study examines the relationship between media consumption, anxiety levels and trust in government, during a national security crisis. It examines the perspective of Israeli citizens during the "Swords of Iron" war initiated in response to Hamas terrorist actions on October 7, 2023. Utilizing a comprehensive survey ( N = 501) in Israel conducted at the height of the war, this article highlights the significant impact of media on information c…
Local governments’ communication on social media platforms
This article relies on the literature on technology adoption and empirical studies on social media adoption in the public sector to analyze the case of Belgian municipalities. Our objective is threefold as we aim to: (a) provide a new approach to assess the adoption of social media platforms by governments, (b) describe the current situation in Belgium through the concept of “active adoption” and (c) determine the main factors that relate to the …
Digital communication in Swiss cities
While a vast majority of local governments in Europe are communicating on social media, the situation differs in few states. Although Switzerland is often depicted as a technological advanced and innovative country, cities are still largely resisting the temptation to share information on social media platforms. In this study, we rely on a survey distributed to the communication managers of all cities over 10,000 inhabitants in Switzerland to unc…
Administrative openness and diversity in Swiss municipalities
The increasing demand for transparency has recently fostered greater openness within public administrations. Considered as an essential tool of good governance, transparency helps reinforce the perceived legitimacy of authorities. At the same time, local autonomy has been increasingly embraced in recent decades and recommended by many international institutions. This article combines these two concepts and seeks to highlight the causal relationsh…
Transparency and Accountability—The Case of Public Procurement Practices in Switzerland
This article assesses the links between accountability and transparency in the case of the public procurement system in Switzerland. It focuses on the relationship between the two concepts through the prism of the theoretical frameworks developed by previous authors, using data gathered through experts’ interviews. Findings demonstrate that the relationship can be bidirectional and highlight the importance of both the nature and the quality of in…
The complex relationship between transparency and accountability
Accountability and transparency are of growing importance in contemporary governance. The academic literature has broadly studied the two concepts separately, defining and redefining them, putting them into various frameworks, and sometimes mistakenly using them as synonyms. Curiously, the relationship between the two concepts has been studied only by a few scholars with preliminary approaches. This theoretical article focuses on both concepts, a…
Administrative openness and diversity in Swiss municipalities
The increasing demand for transparency has recently fostered greater openness within public administrations. Considered as an essential tool of good governance, transparency helps reinforce the perceived legitimacy of authorities. At the same time, local autonomy has been increasingly embraced in recent decades and recommended by many international institutions. This article combines these two concepts and seeks to highlight the causal relationsh…
Transparency and Accountability—The Case of Public Procurement Practices in Switzerland
This article assesses the links between accountability and transparency in the case of the public procurement system in Switzerland. It focuses on the relationship between the two concepts through the prism of the theoretical frameworks developed by previous authors, using data gathered through experts’ interviews. Findings demonstrate that the relationship can be bidirectional and highlight the importance of both the nature and the quality of in…
Access to information in Benin
Transparency is nowadays at the top of the agenda for most governments. The number of countries that have adopted a law on access to administrative documents is on the rise. Access to information laws do not provide a substitute for transparency, but they may signal the willingness of a government to increase openness. So far, most studies have focused on states where such laws exist, especially in Europe and North America, while very little rese…
Performance Information, Racial Bias, and Citizen Evaluations of Government
Social accountability reforms emphasize expanding performance information disclosure and incorporating citizen feedback into performance evaluations of public organizations. However, social accountability scholarship has largely ignored possible discriminatory implications of performance information use despite calls for more social equity research. We look to bridge these two literatures, arguing that increasing exposure to performance informati…
Digital communication in Swiss cities
While a vast majority of local governments in Europe are communicating on social media, the situation differs in few states. Although Switzerland is often depicted as a technological advanced and innovative country, cities are still largely resisting the temptation to share information on social media platforms. In this study, we rely on a survey distributed to the communication managers of all cities over 10,000 inhabitants in Switzerland to unc…
Trust in Government
While it remains a complex and diffuse notion, trust is highly valued by public authorities. Due to their proximity with citizens and their central role in service delivery, local governments often aim at establishing a relation of trust with the population. Several mechanisms have been conceived to improve the current situation, mainly involving “good governance” rhetoric. In this sense, transparency and accountability are often regarded as esse…
Plus de transparence, plus de confiance? Regard critique sur un principe clé de bonne gouvernance et ses attentes
Sommaire Il est attendu du fonctionnement plus ouvert des administrations un regain de confiance citoyenne et de légitimité. Toutefois, les effets produits par la transparence alimentent de nombreux débats. D'abord, la relation entre transparence et confiance peut être multidirectionnelle. Ensuite, elle correspond à un équilibre fragile dans la mesure où un surplus de communication sur des enjeux sensibles peut réduire la confiance dans les organ…
Place Branding and Marketing from a Policy Perspective
As part of an emerging literature on place branding, this book fills the important gap between practice-oriented literature—which lacks in-depth and critical analysis—and technical academic literature—which tends to miss down-to-earth practitioners' concerns and to overlook policy and political contexts. Providing frameworks and knowledge on how to practice place branding effectively, this book anchors place-branding practices in a solid analytic…
Toward a citizen science framework for public policy evaluation
This study pioneers the use of citizen science in evaluating Freedom of Information laws, with a focus on Belgium, where since its 1994 enactment, Freedom of Information’s effectiveness has remained largely unexamined. Utilizing participatory methods, it engages citizens in assessing transparency policies, significantly contributing to public policy evaluation methodology. The research identifies regional differences in Freedom of Information imp…
Persisting Cost Overruns in Public Infrastructure Projects
Public authorities are expected to provide a salient infrastructure network, with only limited financial resources. However, many of these infrastructure projects go over budget and, therefore, research about these cost overruns is necessary to better understand the dynamics at work and provide solutions. We conclude that in Belgium, and broader, solutions need to be found for relational issues internal and external to the project core. Before a …
Local governments’ communication on social media platforms
This article relies on the literature on technology adoption and empirical studies on social media adoption in the public sector to analyze the case of Belgian municipalities. Our objective is threefold as we aim to: (a) provide a new approach to assess the adoption of social media platforms by governments, (b) describe the current situation in Belgium through the concept of “active adoption” and (c) determine the main factors that relate to the …
Managing the use of social-media influencers in public-sector communication
Research has paid limited attention to social-media influencers (SMIs) in the public sector. Against this background, this article lays the foundations for a better understanding of social-media influencing in public-sector communication. Through 19 semi-structured interviews conducted in five countries, it details the main trends and management implications of this new communication mode for public administrations. The findings show the importan…
Barriers to Freedom of Information
Freedom of information has gained attention all over the globe. While this principle has been embraced in most countries, previous studies showed that obstacles impede its full realization. This article adds to this strand of research by analyzing barriers that emerge in FOI implementation by Belgian municipalities. The results highlight a lack of compliance in many cases, and a predominance of strained transparency (conscious or unconscious limi…
A Mixed-Method Approach to Evaluating Citizen Engagement on Government Social-Media Pages
In their communication on social media, most organizations consider engagement as a core objective. In the public sector, a vast majority of contributions have studied citizen engagement through metrics such as post reactions, comments, and shares. In this article, we prefer another approach in seeking to understand both the perceptions and practices of engagement management and evaluation from the municipalities’ point of view. We combine qualit…
Citizen Engagement on Social Media Government Pages
This article explores the adoption and use of social media at the local level, focusing on how communication managers (or administrators) in Nordic municipalities leverage platforms such as Facebook, X (ex‐Twitter), and Instagram. The study uses data from all municipalities of over 10,000 inhabitants across Denmark, Finland, Iceland, Norway, and Sweden. Alongside quantitative analysis, 19 semi‐structured interviews provide qualitative insights in…
Trust in Government and Media Consumption During an Armed Conflict
This study examines the relationship between media consumption, anxiety levels and trust in government, during a national security crisis. It examines the perspective of Israeli citizens during the "Swords of Iron" war initiated in response to Hamas terrorist actions on October 7, 2023. Utilizing a comprehensive survey ( N = 501) in Israel conducted at the height of the war, this article highlights the significant impact of media on information c…
Political science (15 works) · E-Government and Public Services (13 works) · Business (12 works) · Public Policy and Administration Research (9 works) · Public relations (9 works) · Law (8 works) · Sociology (8 works) · Law (7 works) · Public Administration (7 works) · Public Administration (6 works)