Ra'ed MASA'DEH
Biographic Data
| ID | 8576233 |
|---|---|
| NAME | Ra'ed MASA'DEH |
| GIVEN NAMES | Ra'ed |
| FAMILY NAME | MASA'DEH |
| SIGNATURE | DEH R E M |
| VERIFIED | No |
| TOTAL WORKS | 4 |
| TOTAL CITATIONS | 0 |
| AUTHOR COUNT | 4 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2018 |
| LATEST PUBLICATION YEAR | 2024 |
| H-INDEX | 0 |
Service Quality and Organizational Excellence and Their Relationships With the Wadi Rum Protected Area Employees' Job Satisfaction
This study aims to examine the impact of service quality and organizational excellence on employees’ job satisfaction at Wadi Rum Protected Areas located in Jordan. A total of 270 questionnaires containing 40 items are used to collect information from the respondents. Multiple regression analyses are conducted to test the research hypotheses. The results clearly demonstrate a significant positive relationship between service quality and organizat…
Customer Satisfaction Towards Communication Skills of Front Office Staff at the Hotel (Case Study Five Stars Hotels in Aqaba)
This research will serve as a realistic guideline for hotel administration, particularly for the front desk staff. The findings of this research will help front office employees improve their communication skills, allowing them to better fulfill the requirements of their clients and increase their happiness. If the outcome revealed that the service had received a high rating, the hotel owner would be pleased. A low score would, on the other hand,…
Evaluating E-learning systems success
The Impact of Customer Relationship Management on Tourist Satisfaction
Aims: This paper aims at investigating the effects of customer relationship management in terms of tourist attractions and facilities, outlets (F&B), and front office services on tourist satisfaction. Design: A total of 136 questionnaires containing 34 items was used to collect information from tourists in Radisson resort in Aqaba city located in Jordan. Multiple regression analysis was conducted to test the research hypotheses. Findings: Results…
No prominent works on this page.
The Impact of Customer Relationship Management on Tourist Satisfaction
Aims: This paper aims at investigating the effects of customer relationship management in terms of tourist attractions and facilities, outlets (F&B), and front office services on tourist satisfaction. Design: A total of 136 questionnaires containing 34 items was used to collect information from tourists in Radisson resort in Aqaba city located in Jordan. Multiple regression analysis was conducted to test the research hypotheses. Findings: Results…
Evaluating E-learning systems success
Customer Satisfaction Towards Communication Skills of Front Office Staff at the Hotel (Case Study Five Stars Hotels in Aqaba)
This research will serve as a realistic guideline for hotel administration, particularly for the front desk staff. The findings of this research will help front office employees improve their communication skills, allowing them to better fulfill the requirements of their clients and increase their happiness. If the outcome revealed that the service had received a high rating, the hotel owner would be pleased. A low score would, on the other hand,…
Service Quality and Organizational Excellence and Their Relationships With the Wadi Rum Protected Area Employees' Job Satisfaction
This study aims to examine the impact of service quality and organizational excellence on employees’ job satisfaction at Wadi Rum Protected Areas located in Jordan. A total of 270 questionnaires containing 40 items are used to collect information from the respondents. Multiple regression analyses are conducted to test the research hypotheses. The results clearly demonstrate a significant positive relationship between service quality and organizat…
Business (4 works) · Psychology (4 works) · Geography (3 works) · Marketing (3 works) · Organizational and Employee Performance (3 works) · Engineering (2 works) · Halal products and consumer behavior (2 works) · Mathematics (2 works) · Service quality (2 works) · Social Psychology (2 works)