Cen April Yue
Biographic Data
| ID | 87238 |
|---|---|
| NAME | Cen April Yue |
| GIVEN NAMES | Cen April |
| FAMILY NAME | Yue |
| SIGNATURE | YUE C A |
| AFFILIATIONS | University of Connecticut |
| ORCID | 0000-0002-9320-842X |
| VERIFIED | Yes |
| TOTAL WORKS | 16 |
| TOTAL CITATIONS | 4 |
| AUTHOR COUNT | 16 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2020 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 1 |
Measuring employee advocacy: Scale development and its communication-based antecedents
Purpose Despite growing interest in employee advocacy in both practice and scholarship, no psychometrically validated measurement instrument exists for this construct. This study pursues two objectives: (1) to develop and validate a new employee advocacy scale, and (2) to test the scale's nomological network by examining how internal communication strategies influence employee advocacy through organizational identification (OID) and employee-orga…
Perceptions and adoption of AI in public relations: Innovation attributes, threats, and practical implications
This study examines how public relations professionals perceive the attributes of artificial intelligence (AI) innovation and related threats, and how these perceptions relate to their attitudes toward AI adoption and AI use at work. Using the Diffusion of Innovation theory as the primary framework, the research analyzes survey data from US-based public relations practitioners ( N = 661). Findings emphasize the importance of aligning AI tools wit…
Fostering Employee Passion at Work: The Role of CEO and Supervisory Leadership Communication Amidst Changing Expectations in the Workplace
This study aims to explore how CEO and supervisory leadership communication can act as a catalyst for fostering passion at work. Utilizing a qualitative approach through 23 interviews with internal communication leaders across various sectors, this study revealed the vital roles of CEO visionary, transparent, authentic, empathetic, and positive communication as well as supervisors’ intermediary and lever effect in promoting employee passion at wo…
Unmasking Media Narratives: Shaping Public Perspectives on China–U.S. Relations Amid the Pandemic
A Double-Edged Sword? The Consequences of Work-Related Instant Messaging Use for Employees
Amid growing concerns about employee misconduct within private WhatsApp groups, this study captures the dual nature of work-related group chats on external instant messaging platforms. We distinguish between employees’ prosocial (e.g., information sharing) and antisocial (e.g., bullying) work-related instant messaging use. In addition, we examine the positive (i.e., resources) and negative (i.e., demands) consequences of this use for employee wel…
The value of CEO communication on social media for internal relationship management and employees’ social media engagement
Purpose The purpose of this study is to explore how CEOs’ interpersonal communication styles on social media can effectively enhance the relationship with employees and increase their engagement on social media platforms. Design/methodology/approach An online survey was conducted with 404 full-time employees working in corporations across various industries in the US. Only employees who “follow” their company’s CEO on social media were included i…
The Impact of Supervisory Communication on Newcomers’ Adjustment, Well-Being, and Relationships With Their Organization: A Longitudinal Study
Integrating theories from relationship management, organizational socialization, and leadership communication, the current study examines how an essential component of internal communication—leaders’ use of motivating language—can facilitate newcomers’ socialization, strengthen their relationship with the organization, and promote psychological well-being over time. Our findings, based on a two-wave longitudinal survey of 390 full-time employees …
What drives perceived internal reputation? Empirical evidence from Chile
Purpose This study aimed to examine the impact of servant leadership on employees' perception of organizational reputation by investigating the sequential mediating effects of employee psychological empowerment and employee thriving at work. Design/methodology/approach A quantitative online survey with 357 employees from Chile was conducted in this study. Findings Findings of this study showed that servant leadership both directly and indirectly …
Crisis factors, emotions, and perceived informational channel significance during emergencies
Individuals’ information seeking and the role of emotions are important to crisis communication research. A survey was conducted (N = 1100) to examine the chain effects of crisis factors on college young adults’ discrete emotions and perceived channel significance. Key findings suggest that crisis factors affect channel significance both directly and indirectly. Crisis factors overall elicit more fear and anxiety (attribution-independent emotions…
The Role of Channel Selection and Communication Transparency in Enhancing Employee Commitment to Change
This study examined how the organizations’ use of mediated and interpersonal channels during change affects employees’ change-related outcomes. Specifically, the study proposed and tested a conceptual model that links organizations’ frequency of use of communication channels to perceived organizational communication transparency during change, employees’ feeling of uncertainty toward change, and employee affective commitment to change. Through an…
Measuring consumer-perceived humanness of online organizational agents
Exploring Employees’ After-Hour Work Communication on Public Social Media: Antecedents and Outcomes
This study focused on employees’ work-related social media use outside regular work hours and explored its antecedents and outcomes. Drawing from boundary theory and employee-organization relationship management literature, this study investigated how employees’ preference for work–family segmentation and quality employee-organization relationship affected employees’ work-related social media use. In addition, informed by the effort-recovery mode…
How CEO Social Media Disclosure and Gender Affect Perceived CEO Attributes, Relationship Investment, and Engagement Intention
How does a chief executive officer (CEO)’s social media content disclosure on Twitter affect perceived CEO attributes, relationship investment, and public engagement, and to what extent does the CEO’s gender (male vs. female) moderate how publics evaluate content disclosures? A 2 (CEO gender: male vs. female) × 4 (level of disclosure: 100% corporate vs. 70% corporate and 30% personal vs. 30% corporate and 70% personal vs. 100% personal disclosure…
Impartial endorsements: Influencer and celebrity declarations of non-sponsorship and honesty
Leadership going social: How U.S. nonprofit executives engage publics on Twitter
Chinese International Undergraduate Students’ English Language Ability, Advice From Domestic and International Friends, and Psychosocial Adjustment to College
This study explores how advice from friends predicts Chinese international students’ college adjustment. First-year international Chinese ( N = 95) undergraduates reported on their English language ability (ELA), advice seeking and evaluation with domestic and international friends, and psychosocial adjustment. Chinese students with lower self-reported ELA sought advice from their closest domestic friend less often, perceived advice from that fri…
The value of CEO communication on social media for internal relationship management and employees’ social media engagement
Purpose The purpose of this study is to explore how CEOs’ interpersonal communication styles on social media can effectively enhance the relationship with employees and increase their engagement on social media platforms. Design/methodology/approach An online survey was conducted with 404 full-time employees working in corporations across various industries in the US. Only employees who “follow” their company’s CEO on social media were included i…
Chinese International Undergraduate Students’ English Language Ability, Advice From Domestic and International Friends, and Psychosocial Adjustment to College
This study explores how advice from friends predicts Chinese international students’ college adjustment. First-year international Chinese ( N = 95) undergraduates reported on their English language ability (ELA), advice seeking and evaluation with domestic and international friends, and psychosocial adjustment. Chinese students with lower self-reported ELA sought advice from their closest domestic friend less often, perceived advice from that fri…
Chinese International Undergraduate Students’ English Language Ability, Advice From Domestic and International Friends, and Psychosocial Adjustment to College
This study explores how advice from friends predicts Chinese international students’ college adjustment. First-year international Chinese ( N = 95) undergraduates reported on their English language ability (ELA), advice seeking and evaluation with domestic and international friends, and psychosocial adjustment. Chinese students with lower self-reported ELA sought advice from their closest domestic friend less often, perceived advice from that fri…
How CEO Social Media Disclosure and Gender Affect Perceived CEO Attributes, Relationship Investment, and Engagement Intention
How does a chief executive officer (CEO)’s social media content disclosure on Twitter affect perceived CEO attributes, relationship investment, and public engagement, and to what extent does the CEO’s gender (male vs. female) moderate how publics evaluate content disclosures? A 2 (CEO gender: male vs. female) × 4 (level of disclosure: 100% corporate vs. 70% corporate and 30% personal vs. 30% corporate and 70% personal vs. 100% personal disclosure…
Impartial endorsements: Influencer and celebrity declarations of non-sponsorship and honesty
Leadership going social: How U.S. nonprofit executives engage publics on Twitter
The Role of Channel Selection and Communication Transparency in Enhancing Employee Commitment to Change
This study examined how the organizations’ use of mediated and interpersonal channels during change affects employees’ change-related outcomes. Specifically, the study proposed and tested a conceptual model that links organizations’ frequency of use of communication channels to perceived organizational communication transparency during change, employees’ feeling of uncertainty toward change, and employee affective commitment to change. Through an…
Measuring consumer-perceived humanness of online organizational agents
Exploring Employees’ After-Hour Work Communication on Public Social Media: Antecedents and Outcomes
This study focused on employees’ work-related social media use outside regular work hours and explored its antecedents and outcomes. Drawing from boundary theory and employee-organization relationship management literature, this study investigated how employees’ preference for work–family segmentation and quality employee-organization relationship affected employees’ work-related social media use. In addition, informed by the effort-recovery mode…
What drives perceived internal reputation? Empirical evidence from Chile
Purpose This study aimed to examine the impact of servant leadership on employees' perception of organizational reputation by investigating the sequential mediating effects of employee psychological empowerment and employee thriving at work. Design/methodology/approach A quantitative online survey with 357 employees from Chile was conducted in this study. Findings Findings of this study showed that servant leadership both directly and indirectly …
Crisis factors, emotions, and perceived informational channel significance during emergencies
Individuals’ information seeking and the role of emotions are important to crisis communication research. A survey was conducted (N = 1100) to examine the chain effects of crisis factors on college young adults’ discrete emotions and perceived channel significance. Key findings suggest that crisis factors affect channel significance both directly and indirectly. Crisis factors overall elicit more fear and anxiety (attribution-independent emotions…
The Impact of Supervisory Communication on Newcomers’ Adjustment, Well-Being, and Relationships With Their Organization: A Longitudinal Study
Integrating theories from relationship management, organizational socialization, and leadership communication, the current study examines how an essential component of internal communication—leaders’ use of motivating language—can facilitate newcomers’ socialization, strengthen their relationship with the organization, and promote psychological well-being over time. Our findings, based on a two-wave longitudinal survey of 390 full-time employees …
A Double-Edged Sword? The Consequences of Work-Related Instant Messaging Use for Employees
Amid growing concerns about employee misconduct within private WhatsApp groups, this study captures the dual nature of work-related group chats on external instant messaging platforms. We distinguish between employees’ prosocial (e.g., information sharing) and antisocial (e.g., bullying) work-related instant messaging use. In addition, we examine the positive (i.e., resources) and negative (i.e., demands) consequences of this use for employee wel…
The value of CEO communication on social media for internal relationship management and employees’ social media engagement
Purpose The purpose of this study is to explore how CEOs’ interpersonal communication styles on social media can effectively enhance the relationship with employees and increase their engagement on social media platforms. Design/methodology/approach An online survey was conducted with 404 full-time employees working in corporations across various industries in the US. Only employees who “follow” their company’s CEO on social media were included i…
Measuring employee advocacy: Scale development and its communication-based antecedents
Purpose Despite growing interest in employee advocacy in both practice and scholarship, no psychometrically validated measurement instrument exists for this construct. This study pursues two objectives: (1) to develop and validate a new employee advocacy scale, and (2) to test the scale's nomological network by examining how internal communication strategies influence employee advocacy through organizational identification (OID) and employee-orga…
Perceptions and adoption of AI in public relations: Innovation attributes, threats, and practical implications
This study examines how public relations professionals perceive the attributes of artificial intelligence (AI) innovation and related threats, and how these perceptions relate to their attitudes toward AI adoption and AI use at work. Using the Diffusion of Innovation theory as the primary framework, the research analyzes survey data from US-based public relations practitioners ( N = 661). Findings emphasize the importance of aligning AI tools wit…
Fostering Employee Passion at Work: The Role of CEO and Supervisory Leadership Communication Amidst Changing Expectations in the Workplace
This study aims to explore how CEO and supervisory leadership communication can act as a catalyst for fostering passion at work. Utilizing a qualitative approach through 23 interviews with internal communication leaders across various sectors, this study revealed the vital roles of CEO visionary, transparent, authentic, empathetic, and positive communication as well as supervisors’ intermediary and lever effect in promoting employee passion at wo…
Unmasking Media Narratives: Shaping Public Perspectives on China–U.S. Relations Amid the Pandemic
Psychology (10 works) · Public Relations and Crisis Communication (9 works) · Social Psychology (9 works) · Political science (8 works) · Public relations (7 works) · Job Satisfaction and Organizational Behavior (6 works) · Business (5 works) · Social media (5 works) · Digital Marketing and Social Media (4 works) · Perception (3 works)