Danna Luo
Biographic Data
| ID | 8956005 |
|---|---|
| NAME | Danna Luo |
| GIVEN NAMES | Danna |
| FAMILY NAME | Luo |
| SIGNATURE | LUO D |
| AFFILIATIONS | Ningbo University |
| ORCID | 0009-0004-1701-2646 |
| VERIFIED | Yes |
| TOTAL WORKS | 1 |
| TOTAL CITATIONS | 0 |
| WORKS AS AUTHOR | 1 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2026 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 0 |
Diagnosing unperceived values in tourist dissatisfaction across the European route of industrial heritage
This study examines how unperceived values drive tourist dissatisfaction at European industrial heritage sites. Using 4,261 negative Google reviews from 67 sites in 12 countries, it applies a semantic text mining to map dissatisfaction within an inverted value-based framework. The results show that functional issues predominate, ranging from infrastructural decay and operational mismanagement to accessibility gaps, service inconsistencies, and en…
No prominent works on this page.
Diagnosing unperceived values in tourist dissatisfaction across the European route of industrial heritage
This study examines how unperceived values drive tourist dissatisfaction at European industrial heritage sites. Using 4,261 negative Google reviews from 67 sites in 12 countries, it applies a semantic text mining to map dissatisfaction within an inverted value-based framework. The results show that functional issues predominate, ranging from infrastructural decay and operational mismanagement to accessibility gaps, service inconsistencies, and en…
AI in Service Interactions (1 work) · Cultural Heritage Management and Preservation (1 work) · Diverse Aspects of Tourism Research (1 work) · Tourism (1 work) · Tourist industry (1 work)