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Muhammad Abu Umair

Biographic Data

ID8960601
NAMEMuhammad Abu Umair
GIVEN NAMESMuhammad Abu
FAMILY NAMEUmair
SIGNATUREUMAIR M A
VERIFIEDNo
TOTAL WORKS1
TOTAL CITATIONS0
AUTHOR COUNT1
EDITOR COUNT0
FIRST PUBLICATION YEAR2014
LATEST PUBLICATION YEAR2014
H-INDEX0
  • Determinants of Customer Satisfaction and its impact on Customer loyalty in Nokia brand

    Open Access•Muhammad Rizwan, Muhammad Umair et al.•ARTICLE•Journal of Sociological Research•2014

    This study examines major influences on customer loyalty in a research framework where customer loyalty is the dependent variable and customer satisfaction, perceived price, service quality and trust are all independent variables. The research also tests the hypothesis that there exists a moderating relationship between service quality and customer satisfaction. The study employs various statistical techniques, including reliability, factor and r…

No prominent works on this page.

  • Determinants of Customer Satisfaction and its impact on Customer loyalty in Nokia brand

    Open Access•Muhammad Rizwan, Muhammad Umair et al.•ARTICLE•Journal of Sociological Research•2014

    This study examines major influences on customer loyalty in a research framework where customer loyalty is the dependent variable and customer satisfaction, perceived price, service quality and trust are all independent variables. The research also tests the hypothesis that there exists a moderating relationship between service quality and customer satisfaction. The study employs various statistical techniques, including reliability, factor and r…

Advertising (1 works) · Business (1 works) · Consumer Retail Behavior Studies (1 works) · Customer delight (1 works) · Customer retention (1 works) · Customer satisfaction (1 works) · Customer Service Quality and Loyalty (1 works) · Loyalty (1 works) · Loyalty business model (1 works) · Marketing (1 works)

Ethnos_APP • Open Source Project • MIT License • Frontend v2.0.0 • Privacy and Cookies • API Documentation: api.ethnos.app/docs • API Source Code: GitHub • DOI: 10.5281/zenodo.17049435 • Frontend Source Code: GitHub • DOI: 10.5281/zenodo.17050053 • cruz.rio.br • Expectantes Misericordiae