Qasim Rashid
Dados Biográficos
| ID | 8960603 |
|---|---|
| NOME | Qasim Rashid |
| PRENOMES | Qasim |
| SOBRENOME | Rashid |
| ASSINATURA | RASHID Q |
| AFILIAÇÕES | Islamia University of Bahawalpur |
| VERIFICADO | Não |
| TOTAL DE OBRAS | 1 |
| TOTAL DE CITAÇÕES | 0 |
| TOTAL COMO AUTOR | 1 |
| TOTAL COMO EDITOR | 0 |
| PRIMEIRO ANO DE PUBLICAÇÃO | 2014 |
| ANO MAIS RECENTE DE PUBLICAÇÃO | 2014 |
| ÍNDICE H | 0 |
Determinants of Customer Satisfaction and its impact on Customer loyalty in Nokia brand
This study examines major influences on customer loyalty in a research framework where customer loyalty is the dependent variable and customer satisfaction, perceived price, service quality and trust are all independent variables. The research also tests the hypothesis that there exists a moderating relationship between service quality and customer satisfaction. The study employs various statistical techniques, including reliability, factor and r…
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Determinants of Customer Satisfaction and its impact on Customer loyalty in Nokia brand
This study examines major influences on customer loyalty in a research framework where customer loyalty is the dependent variable and customer satisfaction, perceived price, service quality and trust are all independent variables. The research also tests the hypothesis that there exists a moderating relationship between service quality and customer satisfaction. The study employs various statistical techniques, including reliability, factor and r…
Advertising (1 obras) · Business (1 obras) · Consumer Retail Behavior Studies (1 obras) · Customer delight (1 obras) · Customer retention (1 obras) · Customer satisfaction (1 obras) · Customer Service Quality and Loyalty (1 obras) · Loyalty (1 obras) · Loyalty business model (1 obras) · Marketing (1 obras)