Fangqi Zhao
Biographic Data
| ID | 8976004 |
|---|---|
| NAME | Fangqi Zhao |
| GIVEN NAMES | Fangqi |
| FAMILY NAME | Zhao |
| SIGNATURE | ZHAO F |
| AFFILIATIONS | , |
| ORCID | 0000-0001-8692-9424 |
| VERIFIED | Yes |
| TOTAL WORKS | 2 |
| TOTAL CITATIONS | 0 |
| AUTHOR COUNT | 2 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2018 |
| LATEST PUBLICATION YEAR | 2025 |
| H-INDEX | 0 |
Cross-industry insights into AI chatbot experience
AI chatbots are profoundly transforming the way customers interact with businesses. This study surveyed U.S. users of AI chatbots (N = 789) to explore how different gratifications relate to users’ satisfaction with chatbots across retail (e.g. Amazon), financial services (e.g. PayPal), and information sectors (e.g. AT&T). Convenience emerged as the strongest predictor of satisfaction, followed by dynamic control, informational, and social presenc…
Ecological risk assessment based on freshwater consumption dynamic analysis of Xiamen City, China
Freshwater is the lifeline of a city. Shortages in urban water supply and ecological losses occur when freshwater supply capacity and demand are imbalanced. Therefore, systematic research on the risk of freshwater consumption in urban areas is urgently demanded. A scientific understanding of the risk of urban water consumption will contribute to the efficient use of freshwater resources and ensure the stability and sustainable development of citi…
No prominent works on this page.
Ecological risk assessment based on freshwater consumption dynamic analysis of Xiamen City, China
Freshwater is the lifeline of a city. Shortages in urban water supply and ecological losses occur when freshwater supply capacity and demand are imbalanced. Therefore, systematic research on the risk of freshwater consumption in urban areas is urgently demanded. A scientific understanding of the risk of urban water consumption will contribute to the efficient use of freshwater resources and ensure the stability and sustainable development of citi…
Cross-industry insights into AI chatbot experience
AI chatbots are profoundly transforming the way customers interact with businesses. This study surveyed U.S. users of AI chatbots (N = 789) to explore how different gratifications relate to users’ satisfaction with chatbots across retail (e.g. Amazon), financial services (e.g. PayPal), and information sectors (e.g. AT&T). Convenience emerged as the strongest predictor of satisfaction, followed by dynamic control, informational, and social presenc…
AI in Service Interactions (1 work) · Chatbot (1 work) · China (1 work) · Computer-mediated communication (1 work) · Customer satisfaction (1 work) · Digital Marketing and Social Media (1 work) · Ecology (1 work) · Economic shortage (1 work) · Environmental Engineering (1 work) · Environmental resource management (1 work)