Natasha Elmore
Biographic Data
| ID | 8983448 |
|---|---|
| NAME | Natasha Elmore |
| GIVEN NAMES | Natasha |
| FAMILY NAME | Elmore |
| SIGNATURE | ELMORE N |
| AFFILIATIONS | Cambridge Centre for Health Services Research University of Cambridge Cambridge UK |
| VERIFIED | No |
| TOTAL WORKS | 2 |
| TOTAL CITATIONS | 0 |
| WORKS AS AUTHOR | 2 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2015 |
| LATEST PUBLICATION YEAR | 2017 |
| H-INDEX | 0 |
Patients’ use and views of real‐time feedback technology in general practice
BACKGROUND: There is growing interest in real-time feedback (RTF), which involves collecting and summarizing information about patient experience at the point of care with the aim of informing service improvement. OBJECTIVE: To investigate the feasibility and acceptability of RTF in UK general practice. DESIGN: Exploratory randomized trial. SETTING/PARTICIPANTS: Ten general practices in south-west England and Cambridgeshire. All patients attendin…
The role of patient experience surveys in quality assurance and improvement
BACKGROUND: Despite widespread adoption of patient feedback surveys in international health-care systems, including the English NHS, evidence of a demonstrable impact of surveys on service improvement is sparse. OBJECTIVE: To explore the views of primary care practice staff regarding the utility of patient experience surveys. DESIGN: Qualitative focus groups. SETTING AND PARTICIPANTS: Staff from 14 English general practices. RESULTS: Whilst parti…
No prominent works on this page.
The role of patient experience surveys in quality assurance and improvement
BACKGROUND: Despite widespread adoption of patient feedback surveys in international health-care systems, including the English NHS, evidence of a demonstrable impact of surveys on service improvement is sparse. OBJECTIVE: To explore the views of primary care practice staff regarding the utility of patient experience surveys. DESIGN: Qualitative focus groups. SETTING AND PARTICIPANTS: Staff from 14 English general practices. RESULTS: Whilst parti…
Patients’ use and views of real‐time feedback technology in general practice
BACKGROUND: There is growing interest in real-time feedback (RTF), which involves collecting and summarizing information about patient experience at the point of care with the aim of informing service improvement. OBJECTIVE: To investigate the feasibility and acceptability of RTF in UK general practice. DESIGN: Exploratory randomized trial. SETTING/PARTICIPANTS: Ten general practices in south-west England and Cambridgeshire. All patients attendin…
Health care (2 works) · Medical education (2 works) · Medicine (2 works) · Nursing (2 works) · Patient experience (2 works) · Patient Satisfaction in Healthcare (2 works) · Patient-Provider Communication in Healthcare (2 works) · Primary Care and Health Outcomes (2 works) · Psychology (2 works) · Best practice (1 work)