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Lynne Pettinger

Biographic Data

ID90029
NAMELynne Pettinger
GIVEN NAMESLynne
FAMILY NAMEPettinger
SIGNATUREPETTINGER L
AFFILIATIONSUniversity of Warwick
VERIFIEDNo
TOTAL WORKS17
TOTAL CITATIONS194
AUTHOR COUNT17
EDITOR COUNT0
FIRST PUBLICATION YEAR2004
LATEST PUBLICATION YEAR2019
H-INDEX6
  • What's Wrong with Work?

    Open Access•Lynne Pettinger•BOOK•What's Wrong with Work?•2019

    What's Wrong with Work? shows that how workers are treated has wide implications beyond the lives of workers themselves. Recognising gender, race, class and global differences, the book considers the ways formal work is often dependent on informal work and concludes by considering what might make work better.

  • What’s wrong with work?

    Lynne Pettinger•BOOK•What's Wrong with Work?•2019

    What's Wrong with Work? shows that how workers are treated has wide implications beyond the lives of workers themselves. Recognising gender, race, class and global differences, the book considers the ways formal work is often dependent on informal work and concludes by considering what might make work better.

  • Green collar work

    Open Access•Lynne Pettinger•ARTICLE•Sociology Compass•2017•Cited by: 6•References: 27

    In this paper, I consider “green collar work,” broadly defined as work intended to counter environmental degradation. I consider what might count as green collar work and compare the greening of work in different sectors, including industrial production, service work, working on “nature,” and expert work. I look also at how organizations affect the “greenness” of work. I stress that “green work” is not consistent across time and place and that it…

  • On Curiosity

    Lynne Pettinger•ARTICLE•Journal of Cultural Economy•2017

  • The promises of creative industry higher education

    Lynne Pettinger, Kirsten Forkert et al.•ARTICLE•International Journal of Cultural…•2016•Cited by: 2•References: 11

    In the context of economic growth policies that stress the importance of a ‘creative economy’, and the expansion of private universities, there has been an enormous growth in the number of creative industry degrees offered by Malaysian HEIs. This paper provides a critical discourse analysis of the promotional materials used by two private institutions, Multimedia University and Limkokwing University, to persuade students that these degrees will o…

  • Embodied labour in music work

    Open Access•Lynne Pettinger•ARTICLE•British Journal of Sociology•2015•Cited by: 2•References: 27

    This paper frames the work of performance as embodied labour in order to understand the contingent production of particular music performances. It is an interdisciplinary account that sits at the intersection of the sociology of work, culture and the body. The concept of embodied labour is developed with reference to the complex account of materiality - of bodies and things - present inTimIngold's account of skill. This material account of skill …

  • Refrains and assemblages

    Open Access•Andrew Goffey, Lynne Pettinger•ARTICLE•Subjectivity•2014

  • The Judgement Machine

    Open Access•Lynne Pettinger•ARTICLE•Social Policy and Society•2014•Cited by: 2•References: 5

    The judgements and valuations made on Internet review sites are part of contemporary consumer culture. This article considers what such sites do in the market for commercial sex. It contributes to policy discussions in two ways. Firstly, it considers how the infrastructure and mechanisms of the web enables organising, searching and reporting of consumer experience, and hence how web reviews mediate commercial markets. It thereby draws links betwe…

  • Market Moralities in the Field of Commercial Sex

    Lynne Pettinger•ARTICLE•Journal of Cultural Economy•2013•Cited by: 6•References: 19

    The website ‘Punternet’ contains customer service reviews (‘field reports’) of commercial sex encounters in the UK's indoor sex market. Treating Punternet as a calculative device shows how ordinary understandings of morality underpin consumer markets, as field reports qualify commercial sex to produce understandings of ‘good value’. The varied, messy and sometimes contradictory understandings of value, values, worth and goodness that are present …

  • No Way to Make a Living.Net

    Open Access•Lynne Pettinger, Dawn Lyon•ARTICLE•Sociological Research Online•2012•Cited by: 1•References: 11

    This article reflects on the possibilities and pitfalls of a website, No Way to Make a Living at: http://nowaytomakealiving.net , as a sociological space for exploring what work (paid or unpaid) is like in today's world. The site includes research projects, short thoughts on everyday working lives, and different kinds of textual (fictional, autobiographical and analytical), aural, and visual representations of work. It emerged as a collaborative …

  • Knows How to Please a Man

    Open Access•Lynne Pettinger•ARTICLE•The Sociological Review•2011•Cited by: 18•References: 33

    This paper argues that sociologists interested in service work in consumer culture should pay attention to customers' understandings and accounts of their experience and participation in service encounters. It takes the market for sex as a case study and counters the neglect of customers within the study of service work by analysing customer service reviews of paid-for sex published on a UK website, Punternet. It argues that male customers, famil…

  • On the Materiality of Service Work

    Open Access•Lynne Pettinger•ARTICLE•The Sociological Review•2006•Cited by: 18•References: 24

    This article argues that retail service work is characterised by engagement with material products. Retail sales assistants work to create the shop as a site of consumption, and to create the products for sale as desirable objects for consumption. This is more important than the customer service interactions that are often seen as characterising service work. In making the argument for the centrality of the material in retail work, the article ta…

  • Gendered Work Meets Gendered Goods

    Open Access•Lynne Pettinger•ARTICLE•Gender Work and Organization•2005•Cited by: 39•References: 16

    This article explores the way retail work entails a complex form of gendering. Three distinct, but related, forms of gendering interweave in this sector of the service economy. These are the gendering of the work tasks, the gendered structure of the occupation and the gender of the retail environment. Using insights from the sociology of consumption and expanding the notion of aesthetic labour to incorporate insights from Bourdieu's sociology, th…

  • Friends, Relations and Colleagues

    Open Access•Lynne Pettinger•ARTICLE•The Sociological Review•2005•Cited by: 17

  • Confronting the Challenges of Work Today

    Open Access•Jane Parry, Rebecca Taylor et al.•ARTICLE•The Sociological Review•2005•Cited by: 11

    Introductory chapter to edited collection, setting out our perspective: The central aim of this publication is to initiate and develop an empirically grounded understanding of the nature, dimensions, and relations of different forms of work. Work is not assumed to be a discrete activity carried out in exchange for remuneration in institutions (although it can be) but, rather, is conceptualized as being embedded in other domains and entangled in o…

  • Representing shop work

    Open Access•Lynne Pettinger•ARTICLE•Qualitative Research•2005•Cited by: 4•References: 23

    The post-structuralist focus on text and the production of text has recently produced a 'crisis of representation' for ethnography. This article argues that questions of representation are best engaged with while the researcher is in the field, gathering data. The argument is explored with reference to a dual ethnography of customer service work whereby the competing roles of worker and customer are acknowledged and incorporated into the research…

  • Brand Culture and Branded Workers

    Lynne Pettinger•ARTICLE•Consumption Markets & Culture•2004•Cited by: 68•References: 25

    The juxtaposition between production and consumption that characterises the retail sector render it interesting for studies of work and consumption. Contemporary chain store clothing retail is characterised by “lifestyle retail brands” that compete for sales through offering products and services targeted to customers of particular class, age, and gender backgrounds, and with particular orientations to fashion. This paper argues that the influenc…

  • Brand Culture and Branded Workers

    Lynne Pettinger•ARTICLE•Consumption Markets & Culture•2004•Cited by: 68•References: 25

    The juxtaposition between production and consumption that characterises the retail sector render it interesting for studies of work and consumption. Contemporary chain store clothing retail is characterised by “lifestyle retail brands” that compete for sales through offering products and services targeted to customers of particular class, age, and gender backgrounds, and with particular orientations to fashion. This paper argues that the influenc…

  • Gendered Work Meets Gendered Goods

    Open Access•Lynne Pettinger•ARTICLE•Gender Work and Organization•2005•Cited by: 39•References: 16

    This article explores the way retail work entails a complex form of gendering. Three distinct, but related, forms of gendering interweave in this sector of the service economy. These are the gendering of the work tasks, the gendered structure of the occupation and the gender of the retail environment. Using insights from the sociology of consumption and expanding the notion of aesthetic labour to incorporate insights from Bourdieu's sociology, th…

  • Knows How to Please a Man

    Open Access•Lynne Pettinger•ARTICLE•The Sociological Review•2011•Cited by: 18•References: 33

    This paper argues that sociologists interested in service work in consumer culture should pay attention to customers' understandings and accounts of their experience and participation in service encounters. It takes the market for sex as a case study and counters the neglect of customers within the study of service work by analysing customer service reviews of paid-for sex published on a UK website, Punternet. It argues that male customers, famil…

  • On the Materiality of Service Work

    Open Access•Lynne Pettinger•ARTICLE•The Sociological Review•2006•Cited by: 18•References: 24

    This article argues that retail service work is characterised by engagement with material products. Retail sales assistants work to create the shop as a site of consumption, and to create the products for sale as desirable objects for consumption. This is more important than the customer service interactions that are often seen as characterising service work. In making the argument for the centrality of the material in retail work, the article ta…

  • Friends, Relations and Colleagues

    Open Access•Lynne Pettinger•ARTICLE•The Sociological Review•2005•Cited by: 17

  • Confronting the Challenges of Work Today

    Open Access•Jane Parry, Rebecca Taylor et al.•ARTICLE•The Sociological Review•2005•Cited by: 11

    Introductory chapter to edited collection, setting out our perspective: The central aim of this publication is to initiate and develop an empirically grounded understanding of the nature, dimensions, and relations of different forms of work. Work is not assumed to be a discrete activity carried out in exchange for remuneration in institutions (although it can be) but, rather, is conceptualized as being embedded in other domains and entangled in o…

  • Green collar work

    Open Access•Lynne Pettinger•ARTICLE•Sociology Compass•2017•Cited by: 6•References: 27

    In this paper, I consider “green collar work,” broadly defined as work intended to counter environmental degradation. I consider what might count as green collar work and compare the greening of work in different sectors, including industrial production, service work, working on “nature,” and expert work. I look also at how organizations affect the “greenness” of work. I stress that “green work” is not consistent across time and place and that it…

  • Market Moralities in the Field of Commercial Sex

    Lynne Pettinger•ARTICLE•Journal of Cultural Economy•2013•Cited by: 6•References: 19

    The website ‘Punternet’ contains customer service reviews (‘field reports’) of commercial sex encounters in the UK's indoor sex market. Treating Punternet as a calculative device shows how ordinary understandings of morality underpin consumer markets, as field reports qualify commercial sex to produce understandings of ‘good value’. The varied, messy and sometimes contradictory understandings of value, values, worth and goodness that are present …

  • Representing shop work

    Open Access•Lynne Pettinger•ARTICLE•Qualitative Research•2005•Cited by: 4•References: 23

    The post-structuralist focus on text and the production of text has recently produced a 'crisis of representation' for ethnography. This article argues that questions of representation are best engaged with while the researcher is in the field, gathering data. The argument is explored with reference to a dual ethnography of customer service work whereby the competing roles of worker and customer are acknowledged and incorporated into the research…

  • The promises of creative industry higher education

    Lynne Pettinger, Kirsten Forkert et al.•ARTICLE•International Journal of Cultural…•2016•Cited by: 2•References: 11

    In the context of economic growth policies that stress the importance of a ‘creative economy’, and the expansion of private universities, there has been an enormous growth in the number of creative industry degrees offered by Malaysian HEIs. This paper provides a critical discourse analysis of the promotional materials used by two private institutions, Multimedia University and Limkokwing University, to persuade students that these degrees will o…

  • Embodied labour in music work

    Open Access•Lynne Pettinger•ARTICLE•British Journal of Sociology•2015•Cited by: 2•References: 27

    This paper frames the work of performance as embodied labour in order to understand the contingent production of particular music performances. It is an interdisciplinary account that sits at the intersection of the sociology of work, culture and the body. The concept of embodied labour is developed with reference to the complex account of materiality - of bodies and things - present inTimIngold's account of skill. This material account of skill …

  • The Judgement Machine

    Open Access•Lynne Pettinger•ARTICLE•Social Policy and Society•2014•Cited by: 2•References: 5

    The judgements and valuations made on Internet review sites are part of contemporary consumer culture. This article considers what such sites do in the market for commercial sex. It contributes to policy discussions in two ways. Firstly, it considers how the infrastructure and mechanisms of the web enables organising, searching and reporting of consumer experience, and hence how web reviews mediate commercial markets. It thereby draws links betwe…

  • No Way to Make a Living.Net

    Open Access•Lynne Pettinger, Dawn Lyon•ARTICLE•Sociological Research Online•2012•Cited by: 1•References: 11

    This article reflects on the possibilities and pitfalls of a website, No Way to Make a Living at: http://nowaytomakealiving.net , as a sociological space for exploring what work (paid or unpaid) is like in today's world. The site includes research projects, short thoughts on everyday working lives, and different kinds of textual (fictional, autobiographical and analytical), aural, and visual representations of work. It emerged as a collaborative …

  • Brand Culture and Branded Workers

    Lynne Pettinger•ARTICLE•Consumption Markets & Culture•2004•Cited by: 68•References: 25

    The juxtaposition between production and consumption that characterises the retail sector render it interesting for studies of work and consumption. Contemporary chain store clothing retail is characterised by “lifestyle retail brands” that compete for sales through offering products and services targeted to customers of particular class, age, and gender backgrounds, and with particular orientations to fashion. This paper argues that the influenc…

  • Gendered Work Meets Gendered Goods

    Open Access•Lynne Pettinger•ARTICLE•Gender Work and Organization•2005•Cited by: 39•References: 16

    This article explores the way retail work entails a complex form of gendering. Three distinct, but related, forms of gendering interweave in this sector of the service economy. These are the gendering of the work tasks, the gendered structure of the occupation and the gender of the retail environment. Using insights from the sociology of consumption and expanding the notion of aesthetic labour to incorporate insights from Bourdieu's sociology, th…

  • Friends, Relations and Colleagues

    Open Access•Lynne Pettinger•ARTICLE•The Sociological Review•2005•Cited by: 17

  • Confronting the Challenges of Work Today

    Open Access•Jane Parry, Rebecca Taylor et al.•ARTICLE•The Sociological Review•2005•Cited by: 11

    Introductory chapter to edited collection, setting out our perspective: The central aim of this publication is to initiate and develop an empirically grounded understanding of the nature, dimensions, and relations of different forms of work. Work is not assumed to be a discrete activity carried out in exchange for remuneration in institutions (although it can be) but, rather, is conceptualized as being embedded in other domains and entangled in o…

  • Representing shop work

    Open Access•Lynne Pettinger•ARTICLE•Qualitative Research•2005•Cited by: 4•References: 23

    The post-structuralist focus on text and the production of text has recently produced a 'crisis of representation' for ethnography. This article argues that questions of representation are best engaged with while the researcher is in the field, gathering data. The argument is explored with reference to a dual ethnography of customer service work whereby the competing roles of worker and customer are acknowledged and incorporated into the research…

  • On the Materiality of Service Work

    Open Access•Lynne Pettinger•ARTICLE•The Sociological Review•2006•Cited by: 18•References: 24

    This article argues that retail service work is characterised by engagement with material products. Retail sales assistants work to create the shop as a site of consumption, and to create the products for sale as desirable objects for consumption. This is more important than the customer service interactions that are often seen as characterising service work. In making the argument for the centrality of the material in retail work, the article ta…

  • Knows How to Please a Man

    Open Access•Lynne Pettinger•ARTICLE•The Sociological Review•2011•Cited by: 18•References: 33

    This paper argues that sociologists interested in service work in consumer culture should pay attention to customers' understandings and accounts of their experience and participation in service encounters. It takes the market for sex as a case study and counters the neglect of customers within the study of service work by analysing customer service reviews of paid-for sex published on a UK website, Punternet. It argues that male customers, famil…

  • No Way to Make a Living.Net

    Open Access•Lynne Pettinger, Dawn Lyon•ARTICLE•Sociological Research Online•2012•Cited by: 1•References: 11

    This article reflects on the possibilities and pitfalls of a website, No Way to Make a Living at: http://nowaytomakealiving.net , as a sociological space for exploring what work (paid or unpaid) is like in today's world. The site includes research projects, short thoughts on everyday working lives, and different kinds of textual (fictional, autobiographical and analytical), aural, and visual representations of work. It emerged as a collaborative …

  • Market Moralities in the Field of Commercial Sex

    Lynne Pettinger•ARTICLE•Journal of Cultural Economy•2013•Cited by: 6•References: 19

    The website ‘Punternet’ contains customer service reviews (‘field reports’) of commercial sex encounters in the UK's indoor sex market. Treating Punternet as a calculative device shows how ordinary understandings of morality underpin consumer markets, as field reports qualify commercial sex to produce understandings of ‘good value’. The varied, messy and sometimes contradictory understandings of value, values, worth and goodness that are present …

  • Refrains and assemblages

    Open Access•Andrew Goffey, Lynne Pettinger•ARTICLE•Subjectivity•2014

  • The Judgement Machine

    Open Access•Lynne Pettinger•ARTICLE•Social Policy and Society•2014•Cited by: 2•References: 5

    The judgements and valuations made on Internet review sites are part of contemporary consumer culture. This article considers what such sites do in the market for commercial sex. It contributes to policy discussions in two ways. Firstly, it considers how the infrastructure and mechanisms of the web enables organising, searching and reporting of consumer experience, and hence how web reviews mediate commercial markets. It thereby draws links betwe…

  • Embodied labour in music work

    Open Access•Lynne Pettinger•ARTICLE•British Journal of Sociology•2015•Cited by: 2•References: 27

    This paper frames the work of performance as embodied labour in order to understand the contingent production of particular music performances. It is an interdisciplinary account that sits at the intersection of the sociology of work, culture and the body. The concept of embodied labour is developed with reference to the complex account of materiality - of bodies and things - present inTimIngold's account of skill. This material account of skill …

  • The promises of creative industry higher education

    Lynne Pettinger, Kirsten Forkert et al.•ARTICLE•International Journal of Cultural…•2016•Cited by: 2•References: 11

    In the context of economic growth policies that stress the importance of a ‘creative economy’, and the expansion of private universities, there has been an enormous growth in the number of creative industry degrees offered by Malaysian HEIs. This paper provides a critical discourse analysis of the promotional materials used by two private institutions, Multimedia University and Limkokwing University, to persuade students that these degrees will o…

  • Green collar work

    Open Access•Lynne Pettinger•ARTICLE•Sociology Compass•2017•Cited by: 6•References: 27

    In this paper, I consider “green collar work,” broadly defined as work intended to counter environmental degradation. I consider what might count as green collar work and compare the greening of work in different sectors, including industrial production, service work, working on “nature,” and expert work. I look also at how organizations affect the “greenness” of work. I stress that “green work” is not consistent across time and place and that it…

  • On Curiosity

    Lynne Pettinger•ARTICLE•Journal of Cultural Economy•2017

  • What's Wrong with Work?

    Open Access•Lynne Pettinger•BOOK•What's Wrong with Work?•2019

    What's Wrong with Work? shows that how workers are treated has wide implications beyond the lives of workers themselves. Recognising gender, race, class and global differences, the book considers the ways formal work is often dependent on informal work and concludes by considering what might make work better.

  • What’s wrong with work?

    Lynne Pettinger•BOOK•What's Wrong with Work?•2019

    What's Wrong with Work? shows that how workers are treated has wide implications beyond the lives of workers themselves. Recognising gender, race, class and global differences, the book considers the ways formal work is often dependent on informal work and concludes by considering what might make work better.

Sociology (13 works) · Business (9 works) · Engineering (8 works) · Marketing (8 works) · Political science (8 works) · Epistemology (7 works) · Economics (6 works) · Psychology (6 works) · Social science (6 works) · Work (physics (6 works)

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