Don A Dillman
Biographic Data
| ID | 90434 |
|---|---|
| NAME | Don A Dillman |
| GIVEN NAMES | Don A |
| FAMILY NAME | Dillman |
| SIGNATURE | DILLMAN D A |
| AFFILIATIONS | Washington State University |
| VERIFIED | No |
| TOTAL WORKS | 45 |
| TOTAL CITATIONS | 653 |
| AUTHOR COUNT | 45 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 1972 |
| LATEST PUBLICATION YEAR | 2022 |
| H-INDEX | 13 |
Fifty years of survey innovation
While completing my PhD in sociology, I did not anticipate spending most of my academic career researching ways to improve methods for doing sample surveys. At that time, I was dedicated to understanding community organization and how people adopt the use of new technologies. This article describes how becoming a new assistant professor just prior to a university crisis turned my academic interests away from organizational behavior toward more th…
Rural Society in the U. S.
Mixed-mode Surveys
The Cornerstones of Survey Research
The goal of this chapter is to introduce the readers to the central issues in survey quality, to discuss the decisions that must be made when designing and implementing a survey, and to review the current methodological and statistical knowledge as presented in the Handbook. Principles important for designing good quality surveys are discussed in terms of the four cornerstones of survey research: coverage, sampling, response, and measurement. The…
The Logic and Psychology of Constructing Questionnaires
Once individual questions have been created, much remains to be done before that list of questions can be considered a good questionnaire. Constructing a questionnaire requires that the designer find ways to relieve multiple tensions that if left unattended will produce poor results. Questions may need to be reordered so they make better sense to the respondent and reduce the likelihood of some sample members looking at the first items and decidi…
Internet, Phone, Mail, and Mixed‐Mode Surveys: The Tailored Design Method
An Experimental Test of the Effects of Survey Sponsorship on Internet and Mail Survey Response
Survey researchers have typically assumed that university sponsorship consistently increases response rates and reduces nonresponse error across different populations, but they have not tested the effects of utilizing different university sponsors to collect data from the same population. In addition, scholars have not examined how these effects differ for mixed-mode (web and mail) or mail-only data collection. To explore these questions, we cond…
The State of Survey Methodology: Challenges, Dilemmas, and New Frontiers in the Era of the Tailored Design
In this overview, we discuss the current state of survey methodology in a form that is useful and informative to a general social science audience. The article covers existing challenges, dilemmas, and opportunities for survey researchers and social scientists. We draw on the most current research to articulate our points; however, we also speculate on both technological and cultural changes that currently influence or may soon affect the efficac…
Context effects in Internet surveys
This article first presents a definition of context effects that eliminates from consideration factors beyond the control of survey researchers yet is sufficiently broad to incorporate diverse but related sources of survey context. It then examines four types of context effects that have been documented in mail and telephone surveys with an eye towards identifying new concerns which have arisen or may arise as a result of conducting Internet surv…
International Handbook of Survey Methodology
Foundations. J.J. Hox, E.D. de Leeuw, D. Dillman, The Cornerstones of Survey Research. N. Schwarz, B. Knauper, D. Oyserman, C. Stich, The Psychology of Asking Questions. P. Lynn, The Problem of Nonresponse. J. A. Harkness, Comparative Survey Research: Goal and Challenges. E. Singer, Ethical Issues in Surveys. Design. S.L. Lohr, Coverage and Sampling. E.D. de Leeuw, Choosing the Method of Data Collection. F.J. Fowler, C. Cosenza, Writing Effective…
Understanding the resilience of mail-back survey methods: An analysis of 20years of change in response rates to national park surveys
IVR and web administration in structured interviews utilizing rating scales: Exploring the role of motivation as a moderator to mode effects
Survey researchers have reported differing results on frequency distributions when the same item is delivered via an interactive voice response (IVR) system versus the web. The current paper expands such research into the organizational research field and evaluated the hypothesis that respondent motivation affects the occurrence of mode differences. In this study, personnel selection instruments using five‐point Likert scales were administered to…
Words, Numbers, and Visual Heuristics in Web Surveys: Is There a Hierarchy of Importance
Respondents follow simple heuristics in interpreting the visual features of questions. The authors carried out two experiments in two panels to investigate how the effect of visual heuristics affects the answers to survey questions. In the first experiment, the authors varied the distance between scale points in a 5-point scale to investigate whether respondents use the conceptual or visual midpoint of a scale. In the second experiment, the autho…
Using the Internet to Survey Small Towns and Communities: Limitations and Possibilities in the Early 21st Century
Researchers who are interested in small towns and rural communities in the United States often find that they need to conduct their own sample surveys because many large national surveys, such as the American Community Survey, do not collect enough representative responses to make precise estimates. In collecting their own survey data, researchers face a number of challenges, such as sampling and coverage limitations. This article summarizes thos…
Response Latency as an Indicator of Optimizing in Online Questionnaires
Latence de réponse comme indicateur d'optimisation de questionnaires sur le Web : En répondant aux questions, les répondants exécutent quatre étapes mentales : la compréhension, la recherche d'information, le jugement, et la sélection de réponse. Ceux qui suivent soigneusement toutes les étapes sont appelés optimizers, tandis que ceux qui font moins d'efforts et sautent des étapes sont appelés satisficers. Dans cette étude, nous comparons la late…
Response rate and measurement differences in mixed-mode surveys using mail, telephone, interactive voice response (IVR) and the Internet
Open-Ended Questions in Web Surveys
Previous research has revealed techniques to improve response quality in open-ended questions in both paper and interviewer-administered survey modes. The purpose of this paper is to test the effectiveness of similar techniques in web surveys. Using data from a series of three random sample web surveys of Washington State University undergraduates, we examine the effects of visual and verbal answer-box manipulations (i.e., altering the size of th…
Designing Scalar Questions for Web Surveys
This paper explores how the visual design of scalar questions influences responses in web surveys. We present the results of five experiments embedded in two web surveys of university students. We find that consistently presenting the positive end of the scale first did not impact responses but increases response times. Displaying the categories in multiple columns influence how respondents process the scale and increase response times. Separatin…
Personalization of Mail Surveys for General Public and Populations with a Group Identity: Results from Nine Studies
The effect of personalization on mail survey response rates was examined in nine studies that included 17 comparisons under several research conditions. A study of this variable across multiple experiments in five agricultural experiment stations was undertaken because of conflicting results from previous research and from concern that the effectiveness of personalization might have decreased over time. Results show that, while response to genera…
Community Participation, Social Ties, and Use of the Internet
Some argue that use of the Internet tends to pull people's interests away from their local area and weaken community ties (e.g., Kraut et al., 1998). Others argue that the Internet is frequently used to strengthen local ties, and is becoming a tool for helping communities organize to achieve local interests (Hampton and Wellman, 2003). Our results from a 2005 random sample mail survey of 1,315 households in a rural region of the Western United St…
Survey Mode as a Source of Instability in Responses across Surveys
Changes in survey mode for conducting panel surveys may contribute significantly to survey error. This article explores the causes and consequences of such changes in survey mode. The authors describe how and why the choice of survey mode often causes changes to be made to the wording of questions, as well as the reasons that identically worded questions often produce different answers when administered through different modes. The authors provid…
Mode Effects of Cognitively Designed Recall Questions: A Comparison of Answers to Telephone and Mail Surveys
This chapter contains sections titled: Introduction Social Desirability and Mode Differences Cognitive Processing and Primacy vs. Recency Effects Extremeness as a Result of Context Extremeness as a Result of a “Top-of-the-Head” Response Study Design Findings Potential Gender Effects Mode Effects for Other Questionnaire Items Conclusion
Presidential Address
Journal Article Presidential Address: Navigating the Rapids of Change: Some Observations on Survey Methodology in the Early Twenty-First Century Get access DON A. DILLMAN DON A. DILLMAN Search for other works by this author on: Oxford Academic Google Scholar Public Opinion Quarterly, Volume 66, Issue 3, September 2002, Pages 473–494, https://doi.org/10.1086/342184 Published: 01 September 2002
Development of a Standard E-Mail Methodology: Results of an Experiment
Journal Article Development of a Standard E-Mail Methodology: Results of an Experiment Get access DAVID R. SCHAEFER, DAVID R. SCHAEFER Search for other works by this author on: Oxford Academic Google Scholar DON A. DILLMAN DON A. DILLMAN Search for other works by this author on: Oxford Academic Google Scholar Public Opinion Quarterly, Volume 62, Issue 3, November 1998, Pages 378–397, https://doi.org/10.1086/297851 Published: 01 November 1998
The Effect of Response Categories on Questionnaire Answers: Context and Mode Effects
This article reports the effect that the ranges presented in answer categories for survey questions can have on respondent answers. Response categories were manipulated in a split-ballot survey conducted in both telephone and mail modes. These categories, presented in the separate ballots, overlapped in one category; the other categories were unique to each ballot. The experiment was conducted on four questions: two frequent and mundane and two r…
The Design and Administration of Mail Surveys
For reasons of cost and ease of implementation, mail surveys are more frequently used for social research than are either telephone or face-to-face interviews. In this chapter, the last two decades of research aimed at improving mail survey methods are examined. Discussion of this research is organized around progress made in overcoming four important sources of error: sampling , noncoverage, measurement, and nonresponse. Progress has been especi…
Development of a Standard E-Mail Methodology: Results of an Experiment
Journal Article Development of a Standard E-Mail Methodology: Results of an Experiment Get access DAVID R. SCHAEFER, DAVID R. SCHAEFER Search for other works by this author on: Oxford Academic Google Scholar DON A. DILLMAN DON A. DILLMAN Search for other works by this author on: Oxford Academic Google Scholar Public Opinion Quarterly, Volume 62, Issue 3, November 1998, Pages 378–397, https://doi.org/10.1086/297851 Published: 01 November 1998
Open-Ended Questions in Web Surveys
Previous research has revealed techniques to improve response quality in open-ended questions in both paper and interviewer-administered survey modes. The purpose of this paper is to test the effectiveness of similar techniques in web surveys. Using data from a series of three random sample web surveys of Washington State University undergraduates, we examine the effects of visual and verbal answer-box manipulations (i.e., altering the size of th…
Increasing Mail Questionnaire Response: A Four State Comparison
Low response rates, poor data quality and the perceived necessity of limiting oneself to only a few questions have contributed to avoidance of mail questionnaires in studies of the general public. The effectiveness of a particular method for eliciting response to lengthy questionnaires was tested on state-wide samples of the general public in Arizona, Indiana, North Carolina, and Washington. The method, which depends on systematically manipulatin…
Response rate and measurement differences in mixed-mode surveys using mail, telephone, interactive voice response (IVR) and the Internet
Effects of Questionnaire Length, Respondent-Friendly Design, and a Difficult Question on Response Rates for Occupant-Addressed Census Mail Surveys
Journal Article EFFECTS OF QUESTIONNAIRE LENGTH, RESPONDENT-FRIENDLY DESIGN, AND A DIFFICULT QUESTION ON RESPONSE RATES FOR OCCUPANT-ADDRESSED CENSUS MAIL SURVEYS Get access DON A. DILLMAN, DON A. DILLMAN professor and director The Social Economic Sciences Research Center, Washington State University, and senior survey methodologist at the U.S. Bureau of the Census Search for other works by this author on: Oxford Academic Google Scholar MICHAEL D…
Survey Mode as a Source of Instability in Responses across Surveys
Changes in survey mode for conducting panel surveys may contribute significantly to survey error. This article explores the causes and consequences of such changes in survey mode. The authors describe how and why the choice of survey mode often causes changes to be made to the wording of questions, as well as the reasons that identically worded questions often produce different answers when administered through different modes. The authors provid…
Community Participation, Social Ties, and Use of the Internet
Some argue that use of the Internet tends to pull people's interests away from their local area and weaken community ties (e.g., Kraut et al., 1998). Others argue that the Internet is frequently used to strengthen local ties, and is becoming a tool for helping communities organize to achieve local interests (Hampton and Wellman, 2003). Our results from a 2005 random sample mail survey of 1,315 households in a rural region of the Western United St…
Influence of an Invitation to Answer by Telephone on Response to Census Questionnaires
Journal Article INFLUENCE OF AN INVITATION TO ANSWER BY TELEPHONE ON RESPONSE TO CENSUS QUESTIONNAIRES Get access DON A. DILLMAN, DON A. DILLMAN DON A. DILLMAN is professor and director of the Social Economic Sciences Research Center, Washington State University, and senior survey methodologist at the U.S. Bureau of the Census, KIRSTEN K. WEST is a mathematical statistician, Decennial Statistical Studies Division, U.S. Bureau of the Census, JON R…
Increasing Mail Questionnaire Response in Large Samples of the General Public
Journal Article INCREASING MAIL QUESTIONNAIRE RESPONSE IN LARGE SAMPLES OF THE GENERAL PUBLIC Get access DON A. DILLMAN DON A. DILLMAN Assistant Professor and Assistant Rural Sociologist *Departments of Sociology and Rural Sociology, and Director of the Public Opinion Laboratory. Washington State University,Pullman, Washington Search for other works by this author on: Oxford Academic Google Scholar Public Opinion Quarterly, Volume 36, Issue 2, SU…
The Quality of Life in Rural America
Attempts to measure quality of life (QOL) in rural America have gone through three stages, focusing first on economic well-being, later on a broad array of so-called ob jective indicators, and finally on subjective evaluations. All remain important to gaining a comprehensive understanding of the QOL in rural America. An analysis of objective con ditions points to several areas of deprivation among rural people, especially economic well-being and …
Effects of Benefits Appeals, Mandatory Appeals, and Variations in Statements of Confidentiality on Completion Rates for Census Questionnaires
This study examines the effects of two different prominently displayed appeals in combination with two different prominently displayed confidentiality assurances on mail-back completion rates for census questionnaires. The experiment was carried out on a national probability sample of 30,000 household units, using occupant-addressed questionnaires that contained the content of the 1990 decennial census short form. Neither the benefits appeal nor …
An Experimental Test of the Effects of Survey Sponsorship on Internet and Mail Survey Response
Survey researchers have typically assumed that university sponsorship consistently increases response rates and reduces nonresponse error across different populations, but they have not tested the effects of utilizing different university sponsors to collect data from the same population. In addition, scholars have not examined how these effects differ for mixed-mode (web and mail) or mail-only data collection. To explore these questions, we cond…
Using the Internet to Survey Small Towns and Communities: Limitations and Possibilities in the Early 21st Century
Researchers who are interested in small towns and rural communities in the United States often find that they need to conduct their own sample surveys because many large national surveys, such as the American Community Survey, do not collect enough representative responses to make precise estimates. In collecting their own survey data, researchers face a number of challenges, such as sampling and coverage limitations. This article summarizes thos…
Designing Scalar Questions for Web Surveys
This paper explores how the visual design of scalar questions influences responses in web surveys. We present the results of five experiments embedded in two web surveys of university students. We find that consistently presenting the positive end of the scale first did not impact responses but increases response times. Displaying the categories in multiple columns influence how respondents process the scale and increase response times. Separatin…
Presidential Address
Journal Article Presidential Address: Navigating the Rapids of Change: Some Observations on Survey Methodology in the Early Twenty-First Century Get access DON A. DILLMAN DON A. DILLMAN Search for other works by this author on: Oxford Academic Google Scholar Public Opinion Quarterly, Volume 66, Issue 3, September 2002, Pages 473–494, https://doi.org/10.1086/342184 Published: 01 September 2002
Effects of Category Order on Answers in Mail and Telephone Surveys1
Past research suggests that mail surveys encourage a primacy effect, which is a tendency to choose the first answers from a list, whereas telephone surveys encourage a recency effect, a tendency to choose the last answers from a list. This paper summarizes results from 82 new experiments conducted in 12 separate surveys in seven states. Only four of 33 mail survey comparisons exhibited significant primacy effects, while five of 26 experiments in …
The State of Survey Methodology: Challenges, Dilemmas, and New Frontiers in the Era of the Tailored Design
In this overview, we discuss the current state of survey methodology in a form that is useful and informative to a general social science audience. The article covers existing challenges, dilemmas, and opportunities for survey researchers and social scientists. We draw on the most current research to articulate our points; however, we also speculate on both technological and cultural changes that currently influence or may soon affect the efficac…
Response Latency as an Indicator of Optimizing in Online Questionnaires
Latence de réponse comme indicateur d'optimisation de questionnaires sur le Web : En répondant aux questions, les répondants exécutent quatre étapes mentales : la compréhension, la recherche d'information, le jugement, et la sélection de réponse. Ceux qui suivent soigneusement toutes les étapes sont appelés optimizers, tandis que ceux qui font moins d'efforts et sautent des étapes sont appelés satisficers. Dans cette étude, nous comparons la late…
Words, Numbers, and Visual Heuristics in Web Surveys: Is There a Hierarchy of Importance
Respondents follow simple heuristics in interpreting the visual features of questions. The authors carried out two experiments in two panels to investigate how the effect of visual heuristics affects the answers to survey questions. In the first experiment, the authors varied the distance between scale points in a 5-point scale to investigate whether respondents use the conceptual or visual midpoint of a scale. In the second experiment, the autho…
Personalization of Mail Surveys for General Public and Populations with a Group Identity: Results from Nine Studies
The effect of personalization on mail survey response rates was examined in nine studies that included 17 comparisons under several research conditions. A study of this variable across multiple experiments in five agricultural experiment stations was undertaken because of conflicting results from previous research and from concern that the effectiveness of personalization might have decreased over time. Results show that, while response to genera…
Toward the Assessment of Public Values
Journal Article Toward the Assessment of Public Values Get access Don A. Dillman, Don A. Dillman Don A. Dillman is Associate Professor of Sociology and Chairman of the Department of Rural Sociology at Washington State University. James A. Christenson is Assistant Professor of Sociology and Extension Community Resource Specialist in the Department of Sociology and Anthropology at North Carolina State University. Search for other works by this auth…
The Effect of Response Categories on Questionnaire Answers: Context and Mode Effects
This article reports the effect that the ranges presented in answer categories for survey questions can have on respondent answers. Response categories were manipulated in a split-ballot survey conducted in both telephone and mail modes. These categories, presented in the separate ballots, overlapped in one category; the other categories were unique to each ballot. The experiment was conducted on four questions: two frequent and mundane and two r…
Lifestyle and home energy conservation in the United States: The poor accept lifestyle cutbacks while the wealthy invest in conservation
Fifty years of survey innovation
While completing my PhD in sociology, I did not anticipate spending most of my academic career researching ways to improve methods for doing sample surveys. At that time, I was dedicated to understanding community organization and how people adopt the use of new technologies. This article describes how becoming a new assistant professor just prior to a university crisis turned my academic interests away from organizational behavior toward more th…
Increasing Mail Questionnaire Response in Large Samples of the General Public
Journal Article INCREASING MAIL QUESTIONNAIRE RESPONSE IN LARGE SAMPLES OF THE GENERAL PUBLIC Get access DON A. DILLMAN DON A. DILLMAN Assistant Professor and Assistant Rural Sociologist *Departments of Sociology and Rural Sociology, and Director of the Public Opinion Laboratory. Washington State University,Pullman, Washington Search for other works by this author on: Oxford Academic Google Scholar Public Opinion Quarterly, Volume 36, Issue 2, SU…
An exploratory analysis of select predictors of concern for law and order
Increasing Mail Questionnaire Response: A Four State Comparison
Low response rates, poor data quality and the perceived necessity of limiting oneself to only a few questions have contributed to avoidance of mail questionnaires in studies of the general public. The effectiveness of a particular method for eliciting response to lengthy questionnaires was tested on state-wide samples of the general public in Arizona, Indiana, North Carolina, and Washington. The method, which depends on systematically manipulatin…
Toward the Assessment of Public Values
Journal Article Toward the Assessment of Public Values Get access Don A. Dillman, Don A. Dillman Don A. Dillman is Associate Professor of Sociology and Chairman of the Department of Rural Sociology at Washington State University. James A. Christenson is Assistant Professor of Sociology and Extension Community Resource Specialist in the Department of Sociology and Anthropology at North Carolina State University. Search for other works by this auth…
The Quality of Life in Rural America
Attempts to measure quality of life (QOL) in rural America have gone through three stages, focusing first on economic well-being, later on a broad array of so-called ob jective indicators, and finally on subjective evaluations. All remain important to gaining a comprehensive understanding of the QOL in rural America. An analysis of objective con ditions points to several areas of deprivation among rural people, especially economic well-being and …
Mail and telephone surveys: The Total Design Method
This book describes the step-by-step details of how to conduct successful mail and telephone surveys through the Total Design Method. Written for the person who has at least a rudimentary knowledge of the purposes and procedures of survey research and wants specific guidance on how to mount a mail or telelphone survey. Includes a discussion of past research on surveys, administering surveys and deciding which type of survey is most appropriate fo…
A Western States Perspective on Public Policy for Household Energy Conservation
Additional informationNotes on contributorsDon A. DillmanDon A. Dillman is Professor, Departments of Sociology and Rural Sociology, Washington State UniversityPatricia A. TripplePatricia A. Tripple is Professor, School of Home Economics, University of Nevada-RenoCarole J. MakelaCarole J. Makela is Associate Professor, Department of Consumer Science and Housing, Colorado State UniversityJoye J. DillmanJoye J. Dillman is Assistant Professor, Depart…
Lifestyle and home energy conservation in the United States: The poor accept lifestyle cutbacks while the wealthy invest in conservation
The Political Economy of American Rural Development
Rescuing the American Dream: Public Policy and the Crisis in Housing
Rural Society in the U.S: Issues for the 1980s
Beyond the American Housing Dream: Accommodations to the 1980s
Private Outside Space as a Factor in Housing Acceptability
The private outside space (POS) that surrounds the traditional single-family detached house is often ignored by designers and builders. Yet, recent research shows that individuals and households in all segments of the population hold a high value for having this space as part of their home environment. This paper reviews evidence that the desire for having POS underlies major residential trends of this century. It is an essay on the importance of…
The Design and Administration of Mail Surveys
For reasons of cost and ease of implementation, mail surveys are more frequently used for social research than are either telephone or face-to-face interviews. In this chapter, the last two decades of research aimed at improving mail survey methods are examined. Discussion of this research is organized around progress made in overcoming four important sources of error: sampling , noncoverage, measurement, and nonresponse. Progress has been especi…
Effects of Questionnaire Length, Respondent-Friendly Design, and a Difficult Question on Response Rates for Occupant-Addressed Census Mail Surveys
Journal Article EFFECTS OF QUESTIONNAIRE LENGTH, RESPONDENT-FRIENDLY DESIGN, AND A DIFFICULT QUESTION ON RESPONSE RATES FOR OCCUPANT-ADDRESSED CENSUS MAIL SURVEYS Get access DON A. DILLMAN, DON A. DILLMAN professor and director The Social Economic Sciences Research Center, Washington State University, and senior survey methodologist at the U.S. Bureau of the Census Search for other works by this author on: Oxford Academic Google Scholar MICHAEL D…
Influence of an Invitation to Answer by Telephone on Response to Census Questionnaires
Journal Article INFLUENCE OF AN INVITATION TO ANSWER BY TELEPHONE ON RESPONSE TO CENSUS QUESTIONNAIRES Get access DON A. DILLMAN, DON A. DILLMAN DON A. DILLMAN is professor and director of the Social Economic Sciences Research Center, Washington State University, and senior survey methodologist at the U.S. Bureau of the Census, KIRSTEN K. WEST is a mathematical statistician, Decennial Statistical Studies Division, U.S. Bureau of the Census, JON R…
Effects of Category Order on Answers in Mail and Telephone Surveys1
Past research suggests that mail surveys encourage a primacy effect, which is a tendency to choose the first answers from a list, whereas telephone surveys encourage a recency effect, a tendency to choose the last answers from a list. This paper summarizes results from 82 new experiments conducted in 12 separate surveys in seven states. Only four of 33 mail survey comparisons exhibited significant primacy effects, while five of 26 experiments in …
Four Papers on Order Effects in Surveys: Introduction
Effects of Benefits Appeals, Mandatory Appeals, and Variations in Statements of Confidentiality on Completion Rates for Census Questionnaires
This study examines the effects of two different prominently displayed appeals in combination with two different prominently displayed confidentiality assurances on mail-back completion rates for census questionnaires. The experiment was carried out on a national probability sample of 30,000 household units, using occupant-addressed questionnaires that contained the content of the 1990 decennial census short form. Neither the benefits appeal nor …
Against All Odds: Rural Community in the Information Age
The Effect of Response Categories on Questionnaire Answers: Context and Mode Effects
This article reports the effect that the ranges presented in answer categories for survey questions can have on respondent answers. Response categories were manipulated in a split-ballot survey conducted in both telephone and mail modes. These categories, presented in the separate ballots, overlapped in one category; the other categories were unique to each ballot. The experiment was conducted on four questions: two frequent and mundane and two r…
Development of a Standard E-Mail Methodology: Results of an Experiment
Journal Article Development of a Standard E-Mail Methodology: Results of an Experiment Get access DAVID R. SCHAEFER, DAVID R. SCHAEFER Search for other works by this author on: Oxford Academic Google Scholar DON A. DILLMAN DON A. DILLMAN Search for other works by this author on: Oxford Academic Google Scholar Public Opinion Quarterly, Volume 62, Issue 3, November 1998, Pages 378–397, https://doi.org/10.1086/297851 Published: 01 November 1998
Presidential Address
Journal Article Presidential Address: Navigating the Rapids of Change: Some Observations on Survey Methodology in the Early Twenty-First Century Get access DON A. DILLMAN DON A. DILLMAN Search for other works by this author on: Oxford Academic Google Scholar Public Opinion Quarterly, Volume 66, Issue 3, September 2002, Pages 473–494, https://doi.org/10.1086/342184 Published: 01 September 2002
Mode Effects of Cognitively Designed Recall Questions: A Comparison of Answers to Telephone and Mail Surveys
This chapter contains sections titled: Introduction Social Desirability and Mode Differences Cognitive Processing and Primacy vs. Recency Effects Extremeness as a Result of Context Extremeness as a Result of a “Top-of-the-Head” Response Study Design Findings Potential Gender Effects Mode Effects for Other Questionnaire Items Conclusion
Survey Mode as a Source of Instability in Responses across Surveys
Changes in survey mode for conducting panel surveys may contribute significantly to survey error. This article explores the causes and consequences of such changes in survey mode. The authors describe how and why the choice of survey mode often causes changes to be made to the wording of questions, as well as the reasons that identically worded questions often produce different answers when administered through different modes. The authors provid…
Survey Methodology and Nonresponse (29 works) · Computer Science (27 works) · Psychology (27 works) · Sociology (23 works) · Political science (17 works) · Statistics (13 works) · Geography (12 works) · Demography (11 works) · Mathematics (11 works) · Demography (10 works)