Joseph B Walther
Dados Biográficos
| ID | 905352 |
|---|---|
| NOME | Joseph B Walther |
| PRENOMES | Joseph B |
| SOBRENOME | Walther |
| ASSINATURA | WALTHER J B |
| AFILIAÇÕES | Michigan State University |
| ORCID | 0000-0003-2393-9208 |
| VERIFICADO | Sim |
| TOTAL DE OBRAS | 70 |
| TOTAL DE CITAÇÕES | 914 |
| TOTAL COMO AUTOR | 70 |
| TOTAL COMO EDITOR | 0 |
| PRIMEIRO ANO DE PUBLICAÇÃO | 1989 |
| ANO MAIS RECENTE DE PUBLICAÇÃO | 2026 |
| ÍNDICE H | 15 |
Does transparency matter when an AI system meets performance expectations? An experiment with an online dating site
The Effects of Social Approval Signals on the Production of Online Hate
This essay explicates a middle range theory to predict and explain the propagation and magnification of hate messages on social media. It builds upon an assumption that people post hate messages in order to garner signals of social approval from other social media users. It articulates specific propositions involving several constructs, including signals of social approval, disapproval, and sufficiency of social approval. Six derived hypotheses p…
How social responses to online hate messages affect hatefulness
This study explored competing predictions about how social interactions among social media hate posters affect the sequential level of hatefulness as toxicity. Analyses involve a thousand original hateful posts and the subsequent posts by the same posters ( N = 1,227,756 posts) on Gab—a platform particularly hospitable to hate messaging—and Likes, Dislikes, and written replies from other users that affirmed or negated the initial hate posts. Like…
Social Processes in the Intensification of Online Hate
Online hate messaging targeting Muslims and Jews increased dramatically following Hamas's attack on Israelis on 7 October 2023 and Israel's military response in Gaza. This study examined anti-Jewish and anti-Muslim hate posts on X.com and the verbal replies, Likes, and reposts they acquired over the following month. It tests a theory explaining the propagation of hate messages in social media based on the social approval posters garner from other…
When an AI Doctor Gets Personal
How do we know when someone knows us? Does it matter whether the knower is a human or a machine? Following the theory of interpersonal knowledge, a between-subjects experiment investigated whether a doctor’s incorporation of individualized knowledge about a patient’s social or medical history enhances doctor-patient relationships in online conversations. Patients in this study conversed with either a human doctor, an AI doctor, or an AI-assisted …
Social Scripts and Expectancy Violations
As artificial intelligence (AI) agents like chatbots play larger roles in daily life, questions arise regarding how people evaluate their communication. Perspectives applying communication scripts to human-AI interactions propose that outcomes are determined by messages and the embedded cues therein. The expectancy violations perspective posits that message characteristics are less important than whether they are expected or unexpected. A pilot s…
Communication accommodation theory
The effect of social approval on perceptions following social media message sharing applied to fake news
A field experiment examined social approval in the form of Twitter “Likes” on individuals’ perceptions after retweeting a fictitious news story about a politician. The study incorporated research about feedback effects on self-perception online, partisan bias, and negativity principles. Participants read or retweeted a (verifiably false) news story via social media, and researchers appended systematic increments of Likes to the retweets. A baseli…
Self-transformation online through alternative presentations of self
Communication technologies such as text-based chat, blogs, virtual reality, and avatars allow people to present deviations from their offline personality or appearance, causing changes to their personality perceptions and social behavior. This review of self-transformation through online self-presentation explores two major paradigms – the discursive approach and the embodiment approach – in terms of the theories on which they draw. It also exami…
Language, Psychology, and New New Media
Research on the hyperpersonal model originally described how the substitution of language for nonverbal cues, necessitated by text-based computer-mediated communication systems, transforms users’ reception, self-presentation, composition, and reciprocal reinforcement of messages in ways that create socially desirable relationships online. This article reviews the model after 25 years. It explicates the original model and mentions a sample of illu…
Self-categorization of users’ comments and ingroup influence
A web-based experiment (N = 184) examined whether social identity cues embedded in users’ comments elicit ingroup bias. Participants viewed a mock Yelp.com webpage that displayed information about a local business together with four users’ comments. Consistent with self-categorization theory, viewers adopted their ingroup’s comments, but only when they identified highly with their ingroup. Further, a central message that was juxtaposed with users…
Interactivity in Online Chat
In dyadic online chats with customers, agents commonly employ scripted responses and converse with several customers simultaneously in order to enhance efficiency. These techniques, however, can affect dimensions of interactivity-conversational contingency and response latency-undermining interpersonal assessments, satisfaction, and organizations' relationships with customers. This research incorporates aspects of interactivity to the social info…
Things we know about media and morality
Vicariously Experiencing Parasocial Intimacy with Public Figures Through Observations of Interactions on Social Media
Social media posts display public figures' interactions with different social groups, prompting observers to identify with individuals in the interaction based on shared social categories. This research shows that audiences can vicariously relate to public figures by observing and identifying with the individuals who interact with public figures online. Specifically, seeing a confirming reply from a public figure elicited greater parasocial intim…
An experimental test of the effects of online and face-to-face feedback on self-esteem
This study investigated the effect of receiving confirming vs. disconfirming feedback to individuals’ self-disclosure on their self-esteem, the role of giving reciprocal feedback in this relationship, and how these effects differ between online and face-to-face communication. Using a two (communication mode: online vs. face-to-face) by two (feedback valence: confirming vs. disconfirming) between-subjects experiment, we found that feedback had a s…
The Effect of Bilingual Congruence on the Persuasive Influence of Videos and Comments on YouTube
Social media offer a global village in which user-generated comments from different groups and many languages appear. Extending the notion of prototypes in social identification theory, research examined the persuasive influence of comments supporting or deriding a public service announcement video on YouTube, where comments’ language either matched or differed from the videos’. Bilingual participants watched videos in English or Mandarin Chinese…
Merging Mass and Interpersonal Communication via Interactive Communication Technology
This introduction to the special issue describes the impetus for a review of the merger of mass and interpersonal communication processes in light of recent developments in communication technologies. It reviews historical arguments about the need for integration in theorizing about communication processes. Then, it discusses the potential for communication technologies to combine mass and interpersonal communication in ways that obviate the trad…
The Merger of Mass and Interpersonal Communication via New Media
The convergence of mass and interpersonal communication requires integration of underlying processes, or theoretical metaconstructs, that originated in formerly separate research domains. Several previous efforts to integrate mass and interpersonal communication fell short in this regard, and correspondent empirical work provides limited explanations. The article nominates 9 metaconstructs: distribution capacity, message persistence, audience, ch…
Media Effects
This review analyzes trends and commonalities among prominent theories of media effects. On the basis of exemplary meta-analyses of media effects and bibliometric studies of well-cited theories, we identify and discuss five features of media effects theories as well as their empirical support. Each of these features specifies the conditions under which media may produce effects on certain types of individuals. Our review ends with a discussion of…
The Influence of Responses to Self-Disclosure on Liking in Computer-Mediated Communication
The relationship between self-disclosure and liking another person is well-known, as is the prevalence and importance of self-disclosure in computer-mediated interactions. The effects of conversation partners’ responses to disclosures are an overlooked issue, implicated but not examined in most previous research. An original experiment examined whether different forms of response to self-disclosure in computer-mediated communication affect liking…
Computer Mediated Communication
Increasing Attributional Certainty via Social Media
This study presents a novel examination of changes in attributions about individuals via information obtained from online sources within the context of hiring decisions. An experiment had 127 participants examine dossiers collected about a job applicant, in some conditions containing either positively or negatively valenced information about the applicant, obtained from the Internet. Results indicated online information significantly increases at…
Commentary
Person-Centered Emotional Support and Gender Attributions in Computer-Mediated Communication
Peer Reviewed
When Do People Misrepresent Themselves to Others? The Effects of Social Desirability, Ground Truth, and Accountability on Deceptive Self-Presentations
Following Leary's (1995) impression management model, three experiments assessed factors that affect deceptive self-presentations of height and weight. One experiment examined the role of biased cognitive processing. It revealed interactions between biased scanning—focusing on one's own socially desirable characteristics—and participants' sex that affected discrepancies between actual and self-reported height/weight. Another investigated the effe…
Relational Communication in Computer-Mediated Interaction
This study involved an experiment of the effects of time and communication channel—asynchronous computer conferencing versus face-to-face meetings—on relational communication in groups. Prior research on the relational aspects of computer-mediated communication has suggested strong depersonalizing effects of the medium due to the absence of nonverbal cues. Past research is criticized for failing to incorporate temporal and developmental perspecti…
Selective self-presentation in computer-mediated communication
The Role of Friends' Appearance and Behavior on Evaluations of Individuals on Facebook
This research explores how cues deposited by social partners onto one's online networking profile affect observers' impressions of the profile owner. An experiment tested the relationships between both (a) what one's associates say about a person on a social network site via "wall postings," where friends leave public messages, and (b) the physical attractiveness of one's associates reflected in the photos that accompany their wall postings on th…
The Impacts of Emoticons on Message Interpretation in Computer-Mediated Communication
Emoticons are graphic representations of facial expressions that many e-mail users embed in their messages. These symbols are widely known and commonly recognized among computer-mediated communication (CMC) users, and they are described by most observers as substituting for the nonverbal cues that are missing from CMC in comparison to face-to-face communication. Their empirical impacts, however, are undocumented. An experiment sought to determine…
Anticipated Ongoing Interaction Versus Channel Effects on Relational Communication in Computer-Mediated Interaction
Journal Article Anticipated Ongoing Interaction versus Channel Effects on Relational Communication in Computer-Mediated Interaction Get access Joseph B. Walther Joseph B. Walther 1Joseph Walther (Ph.D., University of Arizona, 1990) is an assistant professor of Communication Studies at Northwestern University Search for other works by this author on: Oxford Academic Google Scholar Human Communication Research, Volume 20, Issue 4, June 1994, Pages …
Nonverbal Expectancies and the Evaluative Consequences of Violations
This report reviews the construct of expectancy and its relevance to understanding communication phenomena. Given the shortage of empirically based knowledge about what constitute expected and unexpected interpersonal behaviors and how they are evaluated, a two-part experiment was conducted to determine the expectedness and evaluation of three nonverbal variables: touch, conversational distance, and posture. The possible moderating effects of com…
Too Much of a Good Thing? The Relationship Between Number of Friends and Interpersonal Impressions on Facebook
A central feature of the online social networking system, Facebook, is the connection to and links among friends. The sum of the number of one's friends is a feature displayed on users' profiles as a vestige of the friend connections a user has accrued. In contrast to offline social networks, individuals in online network systems frequently accrue friends numbering several hundred. The uncertain meaning of friend status in these systems raises qu…
Group and Interpersonal Effects in International Computer-Mediated Collaboration
Journal Article Group and Interpersonal Effects in International Computer-Mediated Collaboration Get access Joseph B. Walther Joseph B. Walther 1Joseph B. Walther (Ph.D., University of Arizona, 1990) is assistant professor of communication studies and education and social policy at Northwestern University Search for other works by this author on: Oxford Academic Google Scholar Human Communication Research, Volume 23, Issue 3, March 1997, Pages 34…
Let Me Count the Ways
Alternative views of computer-mediated communication suggest that it is devoid of affective cues and interpersonal expression, or that the translation of affect into verbal cues facilitates relational communication. Little research has examined basic affective communication online, mirroring a dearth of empirical research identifying spontaneous affective verbal cues in face-to-face interaction. An experiment prompted participants to enact greate…
Communication Processes in Participatory Websites
Research on participatory websites has been minimally theoretical and lacks a comprehensive framework that identifies common elements and their functions across a variety of Web 2.0 platforms. This article suggests the definitions of 4 common message types in participatory websites—proprietor content, user-generated content, deliberate aggregate user representations, and incidental aggregate user representations—and offers research exemplars that…
Maintaining and Restoring Privacy through Communication in Different Types of Relationships
This investigation analysed the kinds of communicative acts that are considered privacy-invading, which communication strategies are used to restore privacy when it has been violated and how relationship type affects communication of privacy. A preliminary self-report survey and a pilot study employing open-ended interviews (n=43) led to the development of a questionnaire in which respondents (n=444) rated 39 possible actions on invasiveness and …
Interpretations, Evaluations, and Consequences of Interpersonal Touch
Key elements of an expectancy violations (EV) framework are forwarded as a possible organizing framework for understanding how touch functions in interpersonal communication. Central to applying an EV framework to touch is assessing the expectedness, interpretations, and evaluations of touch and its influence on such communication outcomes as evaluations of communicator attractiveness and credibility. To address these considerations, an experimen…
The Merger of Mass and Interpersonal Communication via New Media
The convergence of mass and interpersonal communication requires integration of underlying processes, or theoretical metaconstructs, that originated in formerly separate research domains. Several previous efforts to integrate mass and interpersonal communication fell short in this regard, and correspondent empirical work provides limited explanations. The article nominates 9 metaconstructs: distribution capacity, message persistence, audience, ch…
Interpersonal Deception
Interpersonal deception theory (IDT) frames deception as a communication activity and examines deception within interactive contexts. One key element of the theory is the role of suspicion in prompting behavior changes. An experiment testing several suspicion-related hypotheses paired participants (half friends, half strangers) for interviews during which interviewees (EEs) lied or told the truth and interviewers (ERs) were induced to be (moderat…
Just say ''no thanks
This research examined how certain features of online date-finding systems affect the types of message strategies users generate to refuse requests for romantic dates. An experiment analyzed how 190 participants rejected a date request from a member of the opposite sex. Politeness strategies varied as a function of the relationship between the requester and rejector (acquaintance vs. stranger) and the type of media (email vs. online dating messag…
Social Identification and Interpersonal Communication in Computer-Mediated Communication
Journal Article Social Identification and Interpersonal Communication in Computer-Mediated Communication: What You Do versus Who You Are in Virtual Groups Get access Zuoming Wang, Zuoming Wang 1Department of Communication Studies, University of North Texas, Denton, TX 76203-5268 1Corresponding author: Zuoming Wang; Search for other works by this author on: Oxford Academic Google Scholar Joseph B. Walther, Joseph B. Walther 2Department of Communic…
How do people really seek information about others
The present research describes the manner in which individuals use various media in the interpersonal information seeking process. Stephens’ (2007) information and communication technology (ICT) succession theory was applied to an interpersonal information seeking context, and hypotheses and research questions about the channels people use to seek information about others of various relationship to the seeker were offered. Two hundred and twenty-…
Merging Mass and Interpersonal Communication via Interactive Communication Technology
This introduction to the special issue describes the impetus for a review of the merger of mass and interpersonal communication processes in light of recent developments in communication technologies. It reviews historical arguments about the need for integration in theorizing about communication processes. Then, it discusses the potential for communication technologies to combine mass and interpersonal communication in ways that obviate the trad…
Communication accommodation theory
Effects of Interpersonal Goals on Inadvertent Intrapersonal Influence in Computer-Mediated Communication
This research explores a sequence of effects pertaining to the influence of relational goals on online information seeking, the use of information and arguments as relational management strategies in computer-mediated chat, and the intrapersonal attitude change resulting from these processes. Affinity versus disaffinity goals affected participants' information seeking for communicatory utility (Atkin, 1972), their conversational behaviors, and th…
Person-Centered Emotional Support and Gender Attributions in Computer-Mediated Communication
Peer Reviewed
Theories, Boundaries, and All of the Above
Our immediate challenge in computer-mediated communication (CMC) research has to do with refinement of theories, and the most important refinement has to do with the articulation of boundary conditions. Boundary conditions stipulate the contextual conditions in which different theoretical chains-of-events are expected to occur. Boundary specifications will help us understand when one theoretical process applies, or when a different one applies, o…
Language and Communication Technology
This article contextualizes the special issue of the journal by discussing the importance of language variables in the study of communication technology. It asserts three reasons to study technology: to see how technology changes language use, to see how social actors adapt to technology limitations and thereby bring into sharp focus basic social processes in human interaction, and to inform the design of technologies based on theories of languag…
Interactivity in Online Chat
In dyadic online chats with customers, agents commonly employ scripted responses and converse with several customers simultaneously in order to enhance efficiency. These techniques, however, can affect dimensions of interactivity-conversational contingency and response latency-undermining interpersonal assessments, satisfaction, and organizations' relationships with customers. This research incorporates aspects of interactivity to the social info…
Vicariously Experiencing Parasocial Intimacy with Public Figures Through Observations of Interactions on Social Media
Social media posts display public figures' interactions with different social groups, prompting observers to identify with individuals in the interaction based on shared social categories. This research shows that audiences can vicariously relate to public figures by observing and identifying with the individuals who interact with public figures online. Specifically, seeing a confirming reply from a public figure elicited greater parasocial intim…
Maintaining and Restoring Privacy through Communication in Different Types of Relationships
This investigation analysed the kinds of communicative acts that are considered privacy-invading, which communication strategies are used to restore privacy when it has been violated and how relationship type affects communication of privacy. A preliminary self-report survey and a pilot study employing open-ended interviews (n=43) led to the development of a questionnaire in which respondents (n=444) rated 39 possible actions on invasiveness and …
Nonverbal Expectancies and the Evaluative Consequences of Violations
This report reviews the construct of expectancy and its relevance to understanding communication phenomena. Given the shortage of empirically based knowledge about what constitute expected and unexpected interpersonal behaviors and how they are evaluated, a two-part experiment was conducted to determine the expectedness and evaluation of three nonverbal variables: touch, conversational distance, and posture. The possible moderating effects of com…
Interpersonal Effects in Computer-Mediated Interaction
Several theories and much experimental research on relational tone in computer-mediated communication (CMC) points to the lack of nonverbal cues in this channel as a cause of impersonal and task-oriented messages. Field research in CMC often reports more positive relational behavior. This article examines the assumptions, methods, and findings of such research and suggests that negative relational effects are confined to narrow situational bounda…
Interpretations, Evaluations, and Consequences of Interpersonal Touch
Key elements of an expectancy violations (EV) framework are forwarded as a possible organizing framework for understanding how touch functions in interpersonal communication. Central to applying an EV framework to touch is assessing the expectedness, interpretations, and evaluations of touch and its influence on such communication outcomes as evaluations of communicator attractiveness and credibility. To address these considerations, an experimen…
Relational Communication in Computer-Mediated Interaction
This study involved an experiment of the effects of time and communication channel—asynchronous computer conferencing versus face-to-face meetings—on relational communication in groups. Prior research on the relational aspects of computer-mediated communication has suggested strong depersonalizing effects of the medium due to the absence of nonverbal cues. Past research is criticized for failing to incorporate temporal and developmental perspecti…
Impression development in computer‐mediated interaction
This study reports an experiment of the effects of time and communication channel— asynchronous computer conferencing versus face‐to‐face meetings—on the development of interpersonal impressions. Prior research on interpersonal aspects of computer‐mediated communication suggests that the absence of nonverbal cues inhibits interactants’ ability to form impressions of each other and that without these cues communication is generally depersonalized.…
Interpersonal Effects in Computer-Mediated Interaction
This study examined the effects of time restriction on social interaction in computer-mediated communication through a meta-analysis of applicable research. Time was defined as whether subjects were restricted or unrestricted in their opportunity to exchange messages. Studies were included that assessed either of two outcome variables: socially oriented (as opposed to task-oriented) communication, and negative / uninhibited communication. Hypothe…
Anticipated Ongoing Interaction Versus Channel Effects on Relational Communication in Computer-Mediated Interaction
Journal Article Anticipated Ongoing Interaction versus Channel Effects on Relational Communication in Computer-Mediated Interaction Get access Joseph B. Walther Joseph B. Walther 1Joseph Walther (Ph.D., University of Arizona, 1990) is an assistant professor of Communication Studies at Northwestern University Search for other works by this author on: Oxford Academic Google Scholar Human Communication Research, Volume 20, Issue 4, June 1994, Pages …
Relational Aspects of Computer-Mediated Communication
Previous research on the interpersonal effects of computer-mediated communication (CMC) reveals inconsistencies. In some cases CMC has been found to be impersonal, task-oriented, and hostile. Other reports show warm personal relations, and still others show gradual adjustments in interpersonal relations over time. The past research results are also difficult to compare, as their research methods reveal inconsistent approaches. These inconsistenci…
Nonverbal cues in computer‐mediated communication, and the effect of chronemics on relational communication
Computer‐mediated communication (CMC) has been described as lacking nonverbal cues, which affects the nature of interpersonal interaction via the medium. Yet much CMC conveys nonverbal cues in terms of chronemics, or time‐related messages. Different uses of time signals in electronic mail were hypothesized to affect interpersonal perceptions of CMC senders and respondents. An experiment altered the time stamps in replicated e‐mail messages in ord…
Interpersonal Deception
Interpersonal deception theory (IDT) frames deception as a communication activity and examines deception within interactive contexts. One key element of the theory is the role of suspicion in prompting behavior changes. An experiment testing several suspicion-related hypotheses paired participants (half friends, half strangers) for interviews during which interviewees (EEs) lied or told the truth and interviewers (ERs) were induced to be (moderat…
Computer-Mediated Communication
While computer-mediated communication use and research are proliferating rapidly, findings offer contrasting images regarding the interpersonal character of this technology. Research trends over the history of these media are reviewed with observations across trends suggested so as to provide integrative principles with which to apply media to different circumstances. First, the notion that the media reduce personal influences—their impersonal ef…
Group and Interpersonal Effects in International Computer-Mediated Collaboration
Journal Article Group and Interpersonal Effects in International Computer-Mediated Collaboration Get access Joseph B. Walther Joseph B. Walther 1Joseph B. Walther (Ph.D., University of Arizona, 1990) is assistant professor of communication studies and education and social policy at Northwestern University Search for other works by this author on: Oxford Academic Google Scholar Human Communication Research, Volume 23, Issue 3, March 1997, Pages 34…
Is a Picture Worth a Thousand Words?
This article asks whether, and when, participants benefit from seeing each other's faces in computer-mediated communication. Although new technologies make it relatively easy to exchange images over the Internet, our formal understanding of their impacts is not clear. Some theories suggest that the more one can see of one's partners, the better one will like them. Others suggest that long-term virtual team members may like each other better than …
The Impacts of Emoticons on Message Interpretation in Computer-Mediated Communication
Emoticons are graphic representations of facial expressions that many e-mail users embed in their messages. These symbols are widely known and commonly recognized among computer-mediated communication (CMC) users, and they are described by most observers as substituting for the nonverbal cues that are missing from CMC in comparison to face-to-face communication. Their empirical impacts, however, are undocumented. An experiment sought to determine…
Research ethics in Internet-enabled research
Information-Seeking Strategies, Uncertainty, and Computer-Mediated Communication
This article argues that existing theory and research on computer-mediated communication (CMC) provide a limited view of information-seeking behavior and proposes a conceptual model for its examination via CMC and new media. Although most CMC environments eliminate or severely reduce nonverbal and contextual information available to address uncertainty, form impressions, and develop relationships, such environments offer alternative mechanisms fo…
Computer-Mediated Communication Effects on Disclosure, Impressions, and Interpersonal Evaluations
This investigation examined how computer-mediated communication (CMC) partners exchange personal information in initial interactions, focusing on the effects of communication channels on self-disclosure, question-asking, and uncertainty reduction. Unacquainted individuals (N = 158) met either face-to-face or via CMC. Computer-mediated interactants exhibited a greater proportion of more direct and intimate uncertainty reduction behaviors than unme…
Language and Communication Technology
This article contextualizes the special issue of the journal by discussing the importance of language variables in the study of communication technology. It asserts three reasons to study technology: to see how technology changes language use, to see how social actors adapt to technology limitations and thereby bring into sharp focus basic social processes in human interaction, and to inform the design of technologies based on theories of languag…
The Rules of Virtual Groups
Research on virtual groups reflects concerns about the development of trust and liking and about the performance of partners who do not see each other or work proximally. Previous studies have explored behaviors leading to subjectively experienced trust and/or liking, or trusting behaviors associated with group output, but have not linked behaviors, subjective affect, and output quality. Deriving principles from the social information processing …
The Rules of Virtual Groups
Research on virtual groups reflects concerns about the development of trust and liking and about the performance of partners who do not see each other or work proximally. Previous studies have explored behaviors leading to subjectively experienced trust and/or liking, or trusting behaviors associated with group output, but have not linked behaviors, subjective affect, and output quality. Deriving principles from the social information processing …
How Do Communication and Technology Researchers Study the Internet
As a partial review of the field of communication and technology, this essay revisits Newhagen and Rafaeli's (1996) Journal of Communication article that asked why communication researchers should study the Internet. Research directions, findings, and theories are discussed under the organization of the 5 important qualities of the Internet that Newhagen and Rafaeli identified: multimedia, hypertextuality, packet switching, synchronicity, and int…
Let Me Count the Ways
Alternative views of computer-mediated communication suggest that it is devoid of affective cues and interpersonal expression, or that the translation of affect into verbal cues facilitates relational communication. Little research has examined basic affective communication online, mirroring a dearth of empirical research identifying spontaneous affective verbal cues in face-to-face interaction. An experiment prompted participants to enact greate…
The Influence of Synchrony and Sensory Modality on the Person Perception Process in Computer-Mediated Groups
This study examined the effects of synchrony and the number of cues on the person perception process in computer-mediated communication. One hundred and forty-two participants in groups of three or four engaged in collaboration over five weeks to develop oral reports, using alternate versions of communication systems or meeting face-to-face. Consistent with the hyperpersonal model, those using low cue media felt their partners were more credible,…
The Value of Web Log Data in Use-Based Design and Testing
Web-based logs contain potentially useful empirical data with which World Wide Web (Web) designers and design theorists can assess usability and effectiveness of design choices. Most Web design guidelines from artistic or usability principles feature no empirical validation, while empirical studies of Web use typically rely on observer ratings. Web server logs and client-side logs can provide naturally-occurring, unobtrusive usage data, partially…
Psychology (63 obras) · Computer Science (48 obras) · Social Psychology (46 obras) · Team Dynamics and Performance (32 obras) · The Internet (30 obras) · World Wide Web (26 obras) · Computer-mediated communication (25 obras) · Digital Communication and Language (23 obras) · Interpersonal communication (23 obras) · Social Psychology (23 obras)