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Paul Brian S Mendez

Biographic Data

ID9059862
NAMEPaul Brian S Mendez
GIVEN NAMESPaul Brian S
FAMILY NAMEMendez
SIGNATUREMENDEZ P B S
AFFILIATIONSUniversity of Negros Occidental – Recoletos
ORCID0000-0003-1654-9041
VERIFIEDYes
TOTAL WORKS3
TOTAL CITATIONS0
AUTHOR COUNT3
EDITOR COUNT0
FIRST PUBLICATION YEAR2020
LATEST PUBLICATION YEAR2025
H-INDEX0
  • Service Quality and Clients Satisfaction of Digital Dental Diagnostics in Highly Urbanized Cities in Western Visayas, Philippines

    Open Access•Paul Brian S Mendez, John Clifford P Salugsugan•ARTICLE•Philippine Social Science Journal•2025

    This study assessed the relationship between service quality and client satisfaction in digital dental diagnostics across Bacolod and Iloilo City. Utilizing a descriptive-correlational design with 270 participants (135 dentists and 135 clients), the research evaluated reliability, assurance, tangibles, empathy, and responsiveness via a researcher-made questionnaire. Findings revealed that both groups perceived service quality as "Very High," part…

  • Service Quality and Clients Satisfaction of Digital Dental Diagnostics in Highly Urbanized Cities in Western Visayas

    Open Access•Paul Brian S Mendez, John Clifford P Salugsugan et al.•ARTICLE•Philippine Social Science Journal•2025

    Utilizing a descriptive correlational design with 270 randomly selected participants in Bacolod and Iloilo, this study assessed the service quality of digital dental diagnostics and its relationship with client satisfaction. The findings revealed very high service quality ratings—particularly in empathy and responsiveness—which strongly correlated with high client satisfaction, though demographic nuances existed: younger clients prioritized respo…

  • Viability of the Digitalization of Dental Laboratory in Bacolod City

    Open Access•Paul Brian S Mendez, Dennis V Madrigal et al.•ARTICLE•Philippine Social Science Journal•2020

    Dentistry has evolved from its origin to the present day, becoming almost entirely digitized and supervised. The digitalized dental laboratory saves time due to computer-aided design and computer-aided manufacture (CAD/CAM) technology, which will capture and display clients' tooth or teeth and gums on a 3D image on a computer screen sent to the lab. It enables a dental lab technician to work faster and get the perfect design of the digital dental…

No prominent works on this page.

  • Viability of the Digitalization of Dental Laboratory in Bacolod City

    Open Access•Paul Brian S Mendez, Dennis V Madrigal et al.•ARTICLE•Philippine Social Science Journal•2020

    Dentistry has evolved from its origin to the present day, becoming almost entirely digitized and supervised. The digitalized dental laboratory saves time due to computer-aided design and computer-aided manufacture (CAD/CAM) technology, which will capture and display clients' tooth or teeth and gums on a 3D image on a computer screen sent to the lab. It enables a dental lab technician to work faster and get the perfect design of the digital dental…

  • Service Quality and Clients Satisfaction of Digital Dental Diagnostics in Highly Urbanized Cities in Western Visayas, Philippines

    Open Access•Paul Brian S Mendez, John Clifford P Salugsugan•ARTICLE•Philippine Social Science Journal•2025

    This study assessed the relationship between service quality and client satisfaction in digital dental diagnostics across Bacolod and Iloilo City. Utilizing a descriptive-correlational design with 270 participants (135 dentists and 135 clients), the research evaluated reliability, assurance, tangibles, empathy, and responsiveness via a researcher-made questionnaire. Findings revealed that both groups perceived service quality as "Very High," part…

  • Service Quality and Clients Satisfaction of Digital Dental Diagnostics in Highly Urbanized Cities in Western Visayas

    Open Access•Paul Brian S Mendez, John Clifford P Salugsugan et al.•ARTICLE•Philippine Social Science Journal•2025

    Utilizing a descriptive correlational design with 270 randomly selected participants in Bacolod and Iloilo, this study assessed the service quality of digital dental diagnostics and its relationship with client satisfaction. The findings revealed very high service quality ratings—particularly in empathy and responsiveness—which strongly correlated with high client satisfaction, though demographic nuances existed: younger clients prioritized respo…

Dental Research and COVID-19 (3 works) · Dental Health and Care Utilization (2 works) · Empathy (2 works) · Mobile Health and mHealth Applications (2 works) · Service quality (2 works) · CAD (1 works) · Computer Aided Design (1 works) · Computer Science (1 works) · Customer satisfaction (1 works) · Dental Anxiety and Anesthesia Techniques (1 works)

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