Susan R Fussell
Biographic Data
| ID | 92121 |
|---|---|
| NAME | Susan R Fussell |
| GIVEN NAMES | Susan R |
| FAMILY NAME | Fussell |
| SIGNATURE | FUSSELL S R |
| AFFILIATIONS | Columbia University |
| ORCID | 0000-0001-8980-5232 |
| VERIFIED | Yes |
| TOTAL WORKS | 15 |
| TOTAL CITATIONS | 164 |
| AUTHOR COUNT | 15 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 1988 |
| LATEST PUBLICATION YEAR | 2018 |
| H-INDEX | 5 |
The new SIGCHI EC's values and strategic initiatives
No abstract available
Effects of Conversational Involvement Cues on Understanding and Emotions in Instant Messaging Conversations
In today’s multitasking workplace, conversations are often carried out amid other tasks. This article explores how multitasking affects people’s levels of involvement or engagement in their conversations, and how levels of involvement in turn influence people’s language, understanding, and affective responses to the conversation. We manipulated participants’ levels of involvement in instant messaging conversations using a distraction task (an onl…
Retrospective Analysis of Cognitive and Affective Responses in Intercultural and Intracultural Conversations
We report a study that uses retrospective analysis to understand the relationships between American and Chinese participants' utterances during a conversation and the moment-by-moment feelings and reactions they subsequently described. Intercultural and intracultural pairs of Chinese and American participants talked about a fictional crime story and then individually watched and reflected on an audio-video recording of the interaction. We analyze…
Lexical Cues of Interaction Involvement in Dyadic Instant Messaging Conversations
We explore how people express and interpret lexical cues of interaction involvement in dyadic conversations via instant messaging (IM) in two studies. In Study 1, an experiment with 60 participants, we manipulated level of involvement in a conversation with a distraction task. We examined how participants' uses of verbal cues such as pronouns were associated with their involvement in text-only IM conversations. We found that use of personal prono…
Anthropomorphic Interactions with a Robot and Robot–like Agent
People's physical embodiment and presence increase their salience and importance. We predicted people would anthropomorphize an embodied humanoid robot more than a robot–like agent, and a collocated more than a remote robot. A robot or robot–like agent interviewed participants about their health. Participants were either present with the robot/agent, or interacted remotely with the robot/agent projected life–size on a screen. Participants were mo…
Conversational Argumentation in Decision Making: Chinese and U.S. Participants in Face-to-Face and Instant-Messaging Interactions
This study investigates cultural and communication medium effects on conversational argumentation in a decision-making context. Chinese and U.S. participants worked in pairs on two decision-making tasks via face-to-face (FtF) and instant messaging (IM). The analyses showed that Chinese participants tended to engage in potentially more complex argumentation, whereas U.S. Argumentation in IM tended to be more direct than in FtF interactions. There …
Gestures Over Video Streams to Support Remote Collaboration on Physical Tasks
This article considers tools to support remote gesture in video systems being used to complete collaborative physical tasks-tasks in which two or more individuals work together manipulating three-dimensional objects in the real world. We first discuss the process of conversational grounding during collaborative physical tasks, particularly the role of two types of gestures in the grounding process: pointing gestures, which are used to refer to ta…
Language Efficiency and Visual Technology: Minimizing Collaborative Effort with Visual Information
When collaborators work on a physical task, seeing a common workspace transforms their language use and reduces their overall collaborative effort. This article shows how visual information can make communication more efficient. In an experiment, dyads collaborated on building a puzzle. They communicated without a shared visual space, using a shared space featuring immediately updated visual information, and using a shared space featuring delayed…
Visual Information as a Conversational Resource in Collaborative Physical Tasks
In this article we consider the ways in which visual information is used as a conversational resource in the accomplishment of collaborative physical tasks. We focus on the role of visual information in maintaining task awareness and in achieving mutual understanding in conversation. We first describe the theoretical framework we use to analyze the role of visual information in physical collaboration. Then, we present two experiments that vary th…
Coordination of knowledge in communication: Effects of speakers' assumptions about what others know
Two pairs of studies examined effects of perspective taking in communication, using a 2-stage methodology that first obtained people's estimates of the recognizability to others of specific stimuli (public figures and everyday objects) and then examined the effects of these estimates on message formulation in a referential communication task. Ss were good at estimating stimulus identifiability but were biased in the direction of their own knowled…
Perspective-Taking in Communication: Representations of Others' Knowledge in Reference
We review several studies examining perspective-taking in communication. One set of studies indicates that speakers exploit the common ground they share with their addressees in creating referring expressions and that such perspective-taking improves the listener's comprehension. A second set of studies examines an element of the perspective-taking process itself: the accuracy of people's assessments of others' knowledge. We find that such estima…
Accuracy and bias in estimates of others' knowledge
Perspective‐taking is central to much social interaction, but the processes by which it is accomplished are poorly understood. The current study examines accuracy and bias in one type of perspective‐taking: inferences about what others know. Twenty‐two New York City landmarks were presented in three conditions: Picture Only, Picture‐+ Name and Name Only. Subjects estimated the proportion of short‐ and long‐term New York City residents who could i…
Understanding friends and strangers: The effects of audience design on message comprehension
Pairs of friends wrote descriptions of abstract stimuli for one another. Later, each subject attempted to identify the referents of three sets of messages: those created by the subject, those created by the friend, and those created by a stranger for his J her own friend. Subjects were most accurate with their own messages, but, more interestingly, they were more accurate with their friends' than with strangers' messages. The lexical characterist…
The effects of intended audience on message production and comprehension: Reference in a common ground framework
Other-Relatedness in Language Processing: Discussion and Comments
In contrast to the individualistic approach that characterises much current work in psycholinguistics, the work of the LISCO group takes a broad and inherently social approach to the study of language use. We discuss three of the central issues and themes that run through this collection of papers: (1) the types of other-relatedness in language; (2) the need to specify the loci of addressee effects in the language production process; and (3) meth…
Anthropomorphic Interactions with a Robot and Robot–like Agent
People's physical embodiment and presence increase their salience and importance. We predicted people would anthropomorphize an embodied humanoid robot more than a robot–like agent, and a collocated more than a remote robot. A robot or robot–like agent interviewed participants about their health. Participants were either present with the robot/agent, or interacted remotely with the robot/agent projected life–size on a screen. Participants were mo…
The effects of intended audience on message production and comprehension: Reference in a common ground framework
Coordination of knowledge in communication: Effects of speakers' assumptions about what others know
Two pairs of studies examined effects of perspective taking in communication, using a 2-stage methodology that first obtained people's estimates of the recognizability to others of specific stimuli (public figures and everyday objects) and then examined the effects of these estimates on message formulation in a referential communication task. Ss were good at estimating stimulus identifiability but were biased in the direction of their own knowled…
Understanding friends and strangers: The effects of audience design on message comprehension
Pairs of friends wrote descriptions of abstract stimuli for one another. Later, each subject attempted to identify the referents of three sets of messages: those created by the subject, those created by the friend, and those created by a stranger for his J her own friend. Subjects were most accurate with their own messages, but, more interestingly, they were more accurate with their friends' than with strangers' messages. The lexical characterist…
Accuracy and bias in estimates of others' knowledge
Perspective‐taking is central to much social interaction, but the processes by which it is accomplished are poorly understood. The current study examines accuracy and bias in one type of perspective‐taking: inferences about what others know. Twenty‐two New York City landmarks were presented in three conditions: Picture Only, Picture‐+ Name and Name Only. Subjects estimated the proportion of short‐ and long‐term New York City residents who could i…
Language Efficiency and Visual Technology: Minimizing Collaborative Effort with Visual Information
When collaborators work on a physical task, seeing a common workspace transforms their language use and reduces their overall collaborative effort. This article shows how visual information can make communication more efficient. In an experiment, dyads collaborated on building a puzzle. They communicated without a shared visual space, using a shared space featuring immediately updated visual information, and using a shared space featuring delayed…
Lexical Cues of Interaction Involvement in Dyadic Instant Messaging Conversations
We explore how people express and interpret lexical cues of interaction involvement in dyadic conversations via instant messaging (IM) in two studies. In Study 1, an experiment with 60 participants, we manipulated level of involvement in a conversation with a distraction task. We examined how participants' uses of verbal cues such as pronouns were associated with their involvement in text-only IM conversations. We found that use of personal prono…
Conversational Argumentation in Decision Making: Chinese and U.S. Participants in Face-to-Face and Instant-Messaging Interactions
This study investigates cultural and communication medium effects on conversational argumentation in a decision-making context. Chinese and U.S. participants worked in pairs on two decision-making tasks via face-to-face (FtF) and instant messaging (IM). The analyses showed that Chinese participants tended to engage in potentially more complex argumentation, whereas U.S. Argumentation in IM tended to be more direct than in FtF interactions. There …
Other-Relatedness in Language Processing: Discussion and Comments
In contrast to the individualistic approach that characterises much current work in psycholinguistics, the work of the LISCO group takes a broad and inherently social approach to the study of language use. We discuss three of the central issues and themes that run through this collection of papers: (1) the types of other-relatedness in language; (2) the need to specify the loci of addressee effects in the language production process; and (3) meth…
Other-Relatedness in Language Processing: Discussion and Comments
In contrast to the individualistic approach that characterises much current work in psycholinguistics, the work of the LISCO group takes a broad and inherently social approach to the study of language use. We discuss three of the central issues and themes that run through this collection of papers: (1) the types of other-relatedness in language; (2) the need to specify the loci of addressee effects in the language production process; and (3) meth…
Understanding friends and strangers: The effects of audience design on message comprehension
Pairs of friends wrote descriptions of abstract stimuli for one another. Later, each subject attempted to identify the referents of three sets of messages: those created by the subject, those created by the friend, and those created by a stranger for his J her own friend. Subjects were most accurate with their own messages, but, more interestingly, they were more accurate with their friends' than with strangers' messages. The lexical characterist…
The effects of intended audience on message production and comprehension: Reference in a common ground framework
Perspective-Taking in Communication: Representations of Others' Knowledge in Reference
We review several studies examining perspective-taking in communication. One set of studies indicates that speakers exploit the common ground they share with their addressees in creating referring expressions and that such perspective-taking improves the listener's comprehension. A second set of studies examines an element of the perspective-taking process itself: the accuracy of people's assessments of others' knowledge. We find that such estima…
Accuracy and bias in estimates of others' knowledge
Perspective‐taking is central to much social interaction, but the processes by which it is accomplished are poorly understood. The current study examines accuracy and bias in one type of perspective‐taking: inferences about what others know. Twenty‐two New York City landmarks were presented in three conditions: Picture Only, Picture‐+ Name and Name Only. Subjects estimated the proportion of short‐ and long‐term New York City residents who could i…
Coordination of knowledge in communication: Effects of speakers' assumptions about what others know
Two pairs of studies examined effects of perspective taking in communication, using a 2-stage methodology that first obtained people's estimates of the recognizability to others of specific stimuli (public figures and everyday objects) and then examined the effects of these estimates on message formulation in a referential communication task. Ss were good at estimating stimulus identifiability but were biased in the direction of their own knowled…
Visual Information as a Conversational Resource in Collaborative Physical Tasks
In this article we consider the ways in which visual information is used as a conversational resource in the accomplishment of collaborative physical tasks. We focus on the role of visual information in maintaining task awareness and in achieving mutual understanding in conversation. We first describe the theoretical framework we use to analyze the role of visual information in physical collaboration. Then, we present two experiments that vary th…
Gestures Over Video Streams to Support Remote Collaboration on Physical Tasks
This article considers tools to support remote gesture in video systems being used to complete collaborative physical tasks-tasks in which two or more individuals work together manipulating three-dimensional objects in the real world. We first discuss the process of conversational grounding during collaborative physical tasks, particularly the role of two types of gestures in the grounding process: pointing gestures, which are used to refer to ta…
Language Efficiency and Visual Technology: Minimizing Collaborative Effort with Visual Information
When collaborators work on a physical task, seeing a common workspace transforms their language use and reduces their overall collaborative effort. This article shows how visual information can make communication more efficient. In an experiment, dyads collaborated on building a puzzle. They communicated without a shared visual space, using a shared space featuring immediately updated visual information, and using a shared space featuring delayed…
Conversational Argumentation in Decision Making: Chinese and U.S. Participants in Face-to-Face and Instant-Messaging Interactions
This study investigates cultural and communication medium effects on conversational argumentation in a decision-making context. Chinese and U.S. participants worked in pairs on two decision-making tasks via face-to-face (FtF) and instant messaging (IM). The analyses showed that Chinese participants tended to engage in potentially more complex argumentation, whereas U.S. Argumentation in IM tended to be more direct than in FtF interactions. There …
Anthropomorphic Interactions with a Robot and Robot–like Agent
People's physical embodiment and presence increase their salience and importance. We predicted people would anthropomorphize an embodied humanoid robot more than a robot–like agent, and a collocated more than a remote robot. A robot or robot–like agent interviewed participants about their health. Participants were either present with the robot/agent, or interacted remotely with the robot/agent projected life–size on a screen. Participants were mo…
Lexical Cues of Interaction Involvement in Dyadic Instant Messaging Conversations
We explore how people express and interpret lexical cues of interaction involvement in dyadic conversations via instant messaging (IM) in two studies. In Study 1, an experiment with 60 participants, we manipulated level of involvement in a conversation with a distraction task. We examined how participants' uses of verbal cues such as pronouns were associated with their involvement in text-only IM conversations. We found that use of personal prono…
Retrospective Analysis of Cognitive and Affective Responses in Intercultural and Intracultural Conversations
We report a study that uses retrospective analysis to understand the relationships between American and Chinese participants' utterances during a conversation and the moment-by-moment feelings and reactions they subsequently described. Intercultural and intracultural pairs of Chinese and American participants talked about a fictional crime story and then individually watched and reflected on an audio-video recording of the interaction. We analyze…
Effects of Conversational Involvement Cues on Understanding and Emotions in Instant Messaging Conversations
In today’s multitasking workplace, conversations are often carried out amid other tasks. This article explores how multitasking affects people’s levels of involvement or engagement in their conversations, and how levels of involvement in turn influence people’s language, understanding, and affective responses to the conversation. We manipulated participants’ levels of involvement in instant messaging conversations using a distraction task (an onl…
The new SIGCHI EC's values and strategic initiatives
No abstract available
Psychology (14 works) · Computer Science (11 works) · Cognitive psychology (10 works) · Social Psychology (9 works) · Communication (7 works) · Linguistics (7 works) · Communication (6 works) · Language, Discourse, Communication Strategies (6 works) · Social Psychology (6 works) · Task (project management (6 works)