Jennifer Raso
Biographic Data
| ID | 93018 |
|---|---|
| NAME | Jennifer Raso |
| GIVEN NAMES | Jennifer |
| FAMILY NAME | Raso |
| SIGNATURE | RASO J |
| AFFILIATIONS | University of Alberta |
| ORCID | 0000-0003-0459-5366 |
| VERIFIED | Yes |
| TOTAL WORKS | 4 |
| TOTAL CITATIONS | 19 |
| AUTHOR COUNT | 4 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2017 |
| LATEST PUBLICATION YEAR | 2023 |
| H-INDEX | 2 |
Smooth Operators, Predictable Glitches: The Interface Governance of Benefits and Borders
This article examines the phenomenon of interface governance. It uses two interface technologies—Universal Credit’s digital account (United Kingdom) and ArriveCAN (Canada)—to explore how interfaces and their predictable glitches govern relations between state officials and members of the public. Drawing on tools of government literature, it argues that interfaces do not achieve their stated goals evenly (improved efficiency, digital literacy). In…
Unity in the eye of the beholder? Reasons for decision in theory and practice in the Ontario Works program
This article interrogates reasons for decision, a central concept in Canadian public law scholarship. Using spatiotemporal scale as an analytical tool, it shows how unified reasons may be more easily recognized at the scale of judicially reviewable administrative decisions common to public law scholarship, yet elusive at the scale of front-line decision making. It then investigates how a variety of mechanisms, including data entries and notes, fu…
"Governing Infrastructure in the Age of the "Art of the Deal: Logics of Governance and Scales of Visibility
Many different types of organization provide public services or goods and build public works without being, strictly speaking, part of government. Such entities tend to be seen as more innovative than government proper, both because of their organizational autonomy and because they primarily use private-law techniques (contracts, mainly) and lay claim to private sector credentials. This article examines the presumed correlation between moves towa…
Displacement as Regulation: New Regulatory Technologies and Front-Line Decision-Making in Ontario Works
This paper explores how new regulatory technologies and front-line decision-makers reshape one another. Drawing on a recent qualitative study of caseworker decision-making in the Ontario Works program, it demonstrates the dialectical relationship between new case management software and caseworkers. While new technologies may attempt to deskill and decentre front-line decision-makers, transforming them into data entry clerks, caseworkers learn ho…
Displacement as Regulation: New Regulatory Technologies and Front-Line Decision-Making in Ontario Works
This paper explores how new regulatory technologies and front-line decision-makers reshape one another. Drawing on a recent qualitative study of caseworker decision-making in the Ontario Works program, it demonstrates the dialectical relationship between new case management software and caseworkers. While new technologies may attempt to deskill and decentre front-line decision-makers, transforming them into data entry clerks, caseworkers learn ho…
"Governing Infrastructure in the Age of the "Art of the Deal: Logics of Governance and Scales of Visibility
Many different types of organization provide public services or goods and build public works without being, strictly speaking, part of government. Such entities tend to be seen as more innovative than government proper, both because of their organizational autonomy and because they primarily use private-law techniques (contracts, mainly) and lay claim to private sector credentials. This article examines the presumed correlation between moves towa…
Unity in the eye of the beholder? Reasons for decision in theory and practice in the Ontario Works program
This article interrogates reasons for decision, a central concept in Canadian public law scholarship. Using spatiotemporal scale as an analytical tool, it shows how unified reasons may be more easily recognized at the scale of judicially reviewable administrative decisions common to public law scholarship, yet elusive at the scale of front-line decision making. It then investigates how a variety of mechanisms, including data entries and notes, fu…
Displacement as Regulation: New Regulatory Technologies and Front-Line Decision-Making in Ontario Works
This paper explores how new regulatory technologies and front-line decision-makers reshape one another. Drawing on a recent qualitative study of caseworker decision-making in the Ontario Works program, it demonstrates the dialectical relationship between new case management software and caseworkers. While new technologies may attempt to deskill and decentre front-line decision-makers, transforming them into data entry clerks, caseworkers learn ho…
"Governing Infrastructure in the Age of the "Art of the Deal: Logics of Governance and Scales of Visibility
Many different types of organization provide public services or goods and build public works without being, strictly speaking, part of government. Such entities tend to be seen as more innovative than government proper, both because of their organizational autonomy and because they primarily use private-law techniques (contracts, mainly) and lay claim to private sector credentials. This article examines the presumed correlation between moves towa…
Unity in the eye of the beholder? Reasons for decision in theory and practice in the Ontario Works program
This article interrogates reasons for decision, a central concept in Canadian public law scholarship. Using spatiotemporal scale as an analytical tool, it shows how unified reasons may be more easily recognized at the scale of judicially reviewable administrative decisions common to public law scholarship, yet elusive at the scale of front-line decision making. It then investigates how a variety of mechanisms, including data entries and notes, fu…
Smooth Operators, Predictable Glitches: The Interface Governance of Benefits and Borders
This article examines the phenomenon of interface governance. It uses two interface technologies—Universal Credit’s digital account (United Kingdom) and ArriveCAN (Canada)—to explore how interfaces and their predictable glitches govern relations between state officials and members of the public. Drawing on tools of government literature, it argues that interfaces do not achieve their stated goals evenly (improved efficiency, digital literacy). In…
Regulation and Compliance Studies (4 works) · Law (3 works) · Law (3 works) · Political science (3 works) · Public relations (3 works) · Sociology (3 works) · Business (2 works) · Computer Science (2 works) · Corporate governance (2 works) · Epistemology (2 works)