Satomi Kuroshima
Biographic Data
| ID | 938819 |
|---|---|
| NAME | Satomi Kuroshima |
| GIVEN NAMES | Satomi |
| FAMILY NAME | Kuroshima |
| SIGNATURE | KUROSHIMA S |
| AFFILIATIONS | University of California, Los Angeles |
| ORCID | 0000-0001-7074-9170 |
| VERIFIED | Yes |
| TOTAL WORKS | 4 |
| TOTAL CITATIONS | 43 |
| WORKS AS AUTHOR | 4 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2010 |
| LATEST PUBLICATION YEAR | 2023 |
| H-INDEX | 3 |
When a request turn is segmented
By drawing on service encounter data in Japanese, this paper analyzes a previously undocumented request action initiated by a service provider to a client as a necessary step to provide the service. The service provider and their client, both exercising respective deontic rights, collaboratively construct a request turn in particular ways. In this case, due to the Japanese SOV word order, the service provider takes advantage of segmenting their r…
On Displaying Empathy
This article examines several conversational practices by which people show empathy with others' experiences of extremely distressing, life-changing events. We recorded and analyzed volunteers' handling of evacuees' experiences of the 2011 Great East Japan earthquake and tsunami and the related Fukushima nuclear power plant disaster. The article demonstrates three different practices in how the volunteers reacted: formulating the troubles-teller'…
Turn beginnings in interaction
Another look at the service encounter
Another look at the service encounter
Turn beginnings in interaction
On Displaying Empathy
This article examines several conversational practices by which people show empathy with others' experiences of extremely distressing, life-changing events. We recorded and analyzed volunteers' handling of evacuees' experiences of the 2011 Great East Japan earthquake and tsunami and the related Fukushima nuclear power plant disaster. The article demonstrates three different practices in how the volunteers reacted: formulating the troubles-teller'…
When a request turn is segmented
By drawing on service encounter data in Japanese, this paper analyzes a previously undocumented request action initiated by a service provider to a client as a necessary step to provide the service. The service provider and their client, both exercising respective deontic rights, collaboratively construct a request turn in particular ways. In this case, due to the Japanese SOV word order, the service provider takes advantage of segmenting their r…
Another look at the service encounter
Turn beginnings in interaction
On Displaying Empathy
This article examines several conversational practices by which people show empathy with others' experiences of extremely distressing, life-changing events. We recorded and analyzed volunteers' handling of evacuees' experiences of the 2011 Great East Japan earthquake and tsunami and the related Fukushima nuclear power plant disaster. The article demonstrates three different practices in how the volunteers reacted: formulating the troubles-teller'…
When a request turn is segmented
By drawing on service encounter data in Japanese, this paper analyzes a previously undocumented request action initiated by a service provider to a client as a necessary step to provide the service. The service provider and their client, both exercising respective deontic rights, collaboratively construct a request turn in particular ways. In this case, due to the Japanese SOV word order, the service provider takes advantage of segmenting their r…
Language, Discourse, Communication Strategies (4 works) · Language, Metaphor, and Cognition (3 works) · Linguistics (3 works) · Psychology (3 works) · Social Psychology (3 works) · Business (2 works) · Marketing (2 works) · Social Psychology (2 works) · Social science (2 works) · Sociology (2 works)