Mashael Al-Sager
Biographic Data
| ID | 9414417 |
|---|---|
| NAME | Mashael Al-Sager |
| GIVEN NAMES | Mashael |
| FAMILY NAME | Al-Sager |
| SIGNATURE | AL-SAGER M |
| AFFILIATIONS | Prince Sattam Bin Abdulaziz University |
| ORCID | 0009-0006-7242-0743 |
| VERIFIED | Yes |
| TOTAL WORKS | 1 |
| TOTAL CITATIONS | 0 |
| WORKS AS AUTHOR | 1 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2025 |
| LATEST PUBLICATION YEAR | 2025 |
| H-INDEX | 0 |
Hotel Responses in Arabic to Negative Reviews on TripAdvisor
The present study has sought to bridge a gap of research on online hotel responses in Arabic to negative reviews in the business context from the perspective of discourse analysis. The study identified the structural generic concept of moves found in Arabic responses to negative reviews posted by dissatisfied customers on TripAdvisor. Responses were collected from 5-star hotels located in six popular regional destinations in Saudi Arabia. The cor…
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Hotel Responses in Arabic to Negative Reviews on TripAdvisor
The present study has sought to bridge a gap of research on online hotel responses in Arabic to negative reviews in the business context from the perspective of discourse analysis. The study identified the structural generic concept of moves found in Arabic responses to negative reviews posted by dissatisfied customers on TripAdvisor. Responses were collected from 5-star hotels located in six popular regional destinations in Saudi Arabia. The cor…
Arabic (1 work) · Digital Marketing and Social Media (1 work) · Linguistics (1 work) · Philosophy (1 work) · Psychology (1 work)