Isabel Roque Isabel Roque
Biographic Data
| ID | 9416162 |
|---|---|
| NAME | Isabel Roque Isabel Roque |
| GIVEN NAMES | Isabel Roque Isabel |
| FAMILY NAME | Roque |
| SIGNATURE | ROQUE I R I |
| VERIFIED | No |
| TOTAL WORKS | 1 |
| TOTAL CITATIONS | 0 |
| WORKS AS AUTHOR | 1 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2018 |
| LATEST PUBLICATION YEAR | 2018 |
| H-INDEX | 0 |
Call centre workers unite! changing forms of organisation and representation in the Portuguese and British Digital Economy
In the 21st century the introduction of digital technologies has been accompanied by a rise in precarious, cheap and vulnerable work. Call centres represent a part of the service sector that exemplifies many aspects of technological innovation, being one of the fastest developing forms of digitalised work. This article draws on 30 semi-structured interviews conducted between 2014 and 2017 with former and present Portuguese and British call centre…
No prominent works on this page.
Call centre workers unite! changing forms of organisation and representation in the Portuguese and British Digital Economy
In the 21st century the introduction of digital technologies has been accompanied by a rise in precarious, cheap and vulnerable work. Call centres represent a part of the service sector that exemplifies many aspects of technological innovation, being one of the fastest developing forms of digitalised work. This article draws on 30 semi-structured interviews conducted between 2014 and 2017 with former and present Portuguese and British call centre…
Business (1 work) · Call centre (1 work) · Digital economy (1 work) · Digital Economy and Work Transformation (1 work) · Economics (1 work) · Economy (1 work) · Emotional Labor in Professions (1 work) · Employment and Welfare Studies (1 work) · Engineering (1 work) · International trade (1 work)