Ole H Sørensen Ole H Sørensen
Dados Biográficos
| ID | 9416239 |
|---|---|
| NOME | Ole H Sørensen Ole H Sørensen |
| PRENOMES | Ole H Sørensen Ole H |
| SOBRENOME | Sørensen |
| ASSINATURA | SØRENSEN O H S O H |
| VERIFICADO | Não |
| TOTAL DE OBRAS | 1 |
| TOTAL DE CITAÇÕES | 0 |
| TOTAL COMO AUTOR | 1 |
| TOTAL COMO EDITOR | 0 |
| PRIMEIRO ANO DE PUBLICAÇÃO | 2009 |
| ANO MAIS RECENTE DE PUBLICAÇÃO | 2009 |
| ÍNDICE H | 0 |
In spite of everything
This paper presents a study of the consequences of the transformation of part of the Danish Tax and Customs Administration (TAX) from a traditional white-collar public administration into a call centre. TAX participated in the study using ‘Amica’ testing methods aimed at improving the psychosocial working environment in call centres. The results showed a surprising and rapid development from a situation where employees reported a stressful and un…
Sem obras proeminentes nesta página.
In spite of everything
This paper presents a study of the consequences of the transformation of part of the Danish Tax and Customs Administration (TAX) from a traditional white-collar public administration into a call centre. TAX participated in the study using ‘Amica’ testing methods aimed at improving the psychosocial working environment in call centres. The results showed a surprising and rapid development from a situation where employees reported a stressful and un…
Accounting (1 obras) · Bureaucracy (1 obras) · Business (1 obras) · Call centre (1 obras) · Danish (1 obras) · Documentation (1 obras) · Economics (1 obras) · Emotional Labor in Professions (1 obras) · Employment and Welfare Studies (1 obras) · Law (1 obras)