Peter Hasle Peter Hasle
Biographic Data
| ID | 9416240 |
|---|---|
| NAME | Peter Hasle Peter Hasle |
| GIVEN NAMES | Peter Hasle Peter |
| FAMILY NAME | Hasle |
| SIGNATURE | HASLE P H P |
| VERIFIED | No |
| TOTAL WORKS | 1 |
| TOTAL CITATIONS | 0 |
| WORKS AS AUTHOR | 1 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2009 |
| LATEST PUBLICATION YEAR | 2009 |
| H-INDEX | 0 |
In spite of everything
This paper presents a study of the consequences of the transformation of part of the Danish Tax and Customs Administration (TAX) from a traditional white-collar public administration into a call centre. TAX participated in the study using ‘Amica’ testing methods aimed at improving the psychosocial working environment in call centres. The results showed a surprising and rapid development from a situation where employees reported a stressful and un…
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In spite of everything
This paper presents a study of the consequences of the transformation of part of the Danish Tax and Customs Administration (TAX) from a traditional white-collar public administration into a call centre. TAX participated in the study using ‘Amica’ testing methods aimed at improving the psychosocial working environment in call centres. The results showed a surprising and rapid development from a situation where employees reported a stressful and un…
Accounting (1 work) · Bureaucracy (1 work) · Business (1 work) · Call centre (1 work) · Danish (1 work) · Documentation (1 work) · Economics (1 work) · Emotional Labor in Professions (1 work) · Employment and Welfare Studies (1 work) · Law (1 work)