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Giulia Zoccatelli

Biographic Data

ID94270
NAMEGiulia Zoccatelli
GIVEN NAMESGiulia
FAMILY NAMEZoccatelli
SIGNATUREZOCCATELLI G
AFFILIATIONSKing's College London
ORCID0000-0001-9292-5155
VERIFIEDYes
TOTAL WORKS5
TOTAL CITATIONS1
AUTHOR COUNT5
EDITOR COUNT0
FIRST PUBLICATION YEAR2014
LATEST PUBLICATION YEAR2024
H-INDEX1
  • Constraining co-creation? An ethnographic study of Healthwatch organizations in England

    Open Access•Graham P Martins, Graham P Martin et al.•ARTICLE•Public Management Review•2024

    While the potential benefits of co-production and co-creation are widely vaunted, the degree to which they precipitate innovative change in systems varies, and influences on their impact demand greater attention.We present an ethnographic study of organizations intended to foster co-creation in English health and social care.Comparing five cases, we find demonstrable activity and some tangible impacts.At the same time, the positioning of these or…

  • The qualities of data: How nurses and their managers act on patient feedback in an English hospital

    Open Access•A Desai, Giulia Zoccatelli et al.•ARTICLE•Journal of Organizational…•2023

    Purpose To investigate ethnographically how patient experience data, as a named category in healthcare organisations, is actively “made” through the co-creative interactions of data, people and meanings in English hospitals. Design/methodology/approach The authors draw on fieldnotes, interview recordings and transcripts produced from 13 months (2016–2017) of ethnographic research on patient experience data work at five acute English National Heal…

  • Patient experience data as enacted: Sociomaterial perspectives and 'singular-multiples' in health care quality improvement research

    Open Access•Sara Donetto, Amit Desai et al.•ARTICLE•Sociology of Health & Illness•2021•Cited by: 1•References: 18

    Over the last three decades, sociomaterial approaches to the study of health care practices have made an important contribution to the sociology of health care. Significant attention has been paid to the role of technology and artefacts in health care and the operation of actor-networks but less space has been given to questions of ontological multiplicity in health care practices. In this paper, we draw upon our study of patient experience data …

  • Enabling ‘citizen voice’ in the English health and social care system: A national survey of the organizational structures, relationships and impacts of local Healthwatch in England

    Open Access•Giulia Zoccatelli, Amit Desai et al.•ARTICLE•Health Expectations•2020

    BACKGROUND: Local Healthwatch have been operating since 2013 as 'consumer champions' in health and social care in England. There is little evidence about how they operate and the daily practices through which they seek to represent citizen views and influence others. OBJECTIVE: To explore (a) the current organizational arrangements, relationships and impact of local Healthwatch in England, and (b) to what extent do these vary across local Healthw…

  • It was fun, it was dangerous”: Heroin, young urbanities and opening reforms in China's borderlands

    Open Access•Giulia Zoccatelli•ARTICLE•International Journal of Drug…•2014

  • Patient experience data as enacted: Sociomaterial perspectives and 'singular-multiples' in health care quality improvement research

    Open Access•Sara Donetto, Amit Desai et al.•ARTICLE•Sociology of Health & Illness•2021•Cited by: 1•References: 18

    Over the last three decades, sociomaterial approaches to the study of health care practices have made an important contribution to the sociology of health care. Significant attention has been paid to the role of technology and artefacts in health care and the operation of actor-networks but less space has been given to questions of ontological multiplicity in health care practices. In this paper, we draw upon our study of patient experience data …

  • It was fun, it was dangerous”: Heroin, young urbanities and opening reforms in China's borderlands

    Open Access•Giulia Zoccatelli•ARTICLE•International Journal of Drug…•2014

  • Enabling ‘citizen voice’ in the English health and social care system: A national survey of the organizational structures, relationships and impacts of local Healthwatch in England

    Open Access•Giulia Zoccatelli, Amit Desai et al.•ARTICLE•Health Expectations•2020

    BACKGROUND: Local Healthwatch have been operating since 2013 as 'consumer champions' in health and social care in England. There is little evidence about how they operate and the daily practices through which they seek to represent citizen views and influence others. OBJECTIVE: To explore (a) the current organizational arrangements, relationships and impact of local Healthwatch in England, and (b) to what extent do these vary across local Healthw…

  • Patient experience data as enacted: Sociomaterial perspectives and 'singular-multiples' in health care quality improvement research

    Open Access•Sara Donetto, Amit Desai et al.•ARTICLE•Sociology of Health & Illness•2021•Cited by: 1•References: 18

    Over the last three decades, sociomaterial approaches to the study of health care practices have made an important contribution to the sociology of health care. Significant attention has been paid to the role of technology and artefacts in health care and the operation of actor-networks but less space has been given to questions of ontological multiplicity in health care practices. In this paper, we draw upon our study of patient experience data …

  • The qualities of data: How nurses and their managers act on patient feedback in an English hospital

    Open Access•A Desai, Giulia Zoccatelli et al.•ARTICLE•Journal of Organizational…•2023

    Purpose To investigate ethnographically how patient experience data, as a named category in healthcare organisations, is actively “made” through the co-creative interactions of data, people and meanings in English hospitals. Design/methodology/approach The authors draw on fieldnotes, interview recordings and transcripts produced from 13 months (2016–2017) of ethnographic research on patient experience data work at five acute English National Heal…

  • Constraining co-creation? An ethnographic study of Healthwatch organizations in England

    Open Access•Graham P Martins, Graham P Martin et al.•ARTICLE•Public Management Review•2024

    While the potential benefits of co-production and co-creation are widely vaunted, the degree to which they precipitate innovative change in systems varies, and influences on their impact demand greater attention.We present an ethnographic study of organizations intended to foster co-creation in English health and social care.Comparing five cases, we find demonstrable activity and some tangible impacts.At the same time, the positioning of these or…

Political science (5 works) · Mental Health and Patient Involvement (4 works) · Public relations (4 works) · Sociology (4 works) · Ethnography (3 works) · Health care (3 works) · Psychology (3 works) · Business (2 works) · Computer Science (2 works) · Data Analysis and Archiving (2 works)

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