Rongteng Zhang
Biographic Data
| ID | 9491717 |
|---|---|
| NAME | Rongteng Zhang |
| GIVEN NAMES | Rongteng |
| FAMILY NAME | Zhang |
| SIGNATURE | ZHANG R |
| AFFILIATIONS | Universiti Putra Malaysia |
| ORCID | 0000-0003-4164-5684 |
| VERIFIED | Yes |
| TOTAL WORKS | 2 |
| TOTAL CITATIONS | 0 |
| WORKS AS AUTHOR | 2 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2021 |
| LATEST PUBLICATION YEAR | 2022 |
| H-INDEX | 0 |
Dive in the flow experience
The smart museum, which is the ascendant of the museum industry, has caught academic attention for smart destinations. However, a few studies have examined millennial visitors in the research of smart museums, which are not only the core of the market but also born advantageous to smart technology. Drawing on flow theory and the information system (IS) success model, this study investigated the effect of tech-savvy, information quality and system…
E-service quality perceptions of millennials and non-millennials on O2O delivery applications
Purpose This study attempts to explore major attributes of food delivery applications in consideration of their impacts upon perceived service quality, satisfaction and usage intention. A multi-group analysis is performed to examine the hypothesized relationships in the structural models for the millennials and non-millennials. Design/methodology/approach The data was collected from 311 food delivery application users. The structural equation mod…
No prominent works on this page.
E-service quality perceptions of millennials and non-millennials on O2O delivery applications
Purpose This study attempts to explore major attributes of food delivery applications in consideration of their impacts upon perceived service quality, satisfaction and usage intention. A multi-group analysis is performed to examine the hypothesized relationships in the structural models for the millennials and non-millennials. Design/methodology/approach The data was collected from 311 food delivery application users. The structural equation mod…
Dive in the flow experience
The smart museum, which is the ascendant of the museum industry, has caught academic attention for smart destinations. However, a few studies have examined millennial visitors in the research of smart museums, which are not only the core of the market but also born advantageous to smart technology. Drawing on flow theory and the information system (IS) success model, this study investigated the effect of tech-savvy, information quality and system…
Business (2 works) · Computer Science (2 works) · Customer Service Quality and Loyalty (2 works) · Digital Marketing and Social Media (2 works) · Marketing (2 works) · Structural equation modeling (2 works) · Advertising (1 work) · Consumer Retail Behavior Studies (1 work) · Destinations (1 work) · Loyalty (1 work)