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Frans Feldberg

Biographic Data

ID95153
NAMEFrans Feldberg
GIVEN NAMESFrans
FAMILY NAMEFeldberg
SIGNATUREFELDBERG F
AFFILIATIONSVrije Universiteit Amsterdam
ORCID0000-0002-9235-9509
VERIFIEDYes
TOTAL WORKS5
TOTAL CITATIONS10
AUTHOR COUNT5
EDITOR COUNT0
FIRST PUBLICATION YEAR2011
LATEST PUBLICATION YEAR2017
H-INDEX2
  • Debating big data: A literature review on realizing value from big data

    Open Access•Wendy Arianne Günther, Wendy Günther et al.•ARTICLE•The Journal of Strategic…•2017

    Big data has been considered to be a breakthrough technological development over recent years. Notwithstanding, we have as yet limited understanding of how organizations translate its potential into actual social and economic value. We conduct an in-depth systematic review of IS literature on the topic and identify six debates central to how organizations realize value from big data, at different levels of analysis. Based on this review, we ident…

  • Does Avatar Appearance Matter? How Team Visual Similarity and Member-Avatar Similarity Influence Virtual Team Performance: Does Avatar Appearance Matter

    Open Access•Sarah F Van Der Land, Alexander P Schouten et al.•ARTICLE•Human Communication Research•2015•Cited by: 2•References: 70

    This multimethod study investigated how avatar appearance influences virtual team performance. This study is the first to integrate the framework of social identity model of de-individuation effects (SIDE) and Self-Identification theory, using "morphing" techniques. Results were obtained from a 2 (team visual similarity: dissimilar vs. similar team avatars)×2 (member-avatar similarity: cartoon avatars vs. avatar similar to self) experiment (N=240…

  • Virtual Customer Service Agents: Using Social Presence and Personalization to Shape Online Service Encounters

    Open Access•Tibert Verhagen, Jaap van Nes et al.•ARTICLE•Journal of Computer-Mediated…•2014•Cited by: 8•References: 3

    By performing tasks traditionally fulfilled by service personnel and having a humanlike appearance, virtual customer service agents bring classical service elements to the web, which may positively influence customer satisfaction through eliciting social responses and feelings of personalization. This paper sheds light on these dynamics by proposing and testing a model drawing upon the theories of implicit personality, social response, emotional …

  • Having belief(s) in social virtual worlds: A decomposed approach

    Open Access•Jani Merikivi, Tibert Verhagen et al.•ARTICLE•New Media & Society•2012•References: 15

    The interest in social virtual worlds with multiple functions has mushroomed during the past few years. The key challenge social virtual worlds face while attempting to anchor and serve the masses is to reflect the core beliefs of their users. As existing research lacks insight into these core beliefs, this study aims to contribute to the existing knowledge base by proposing and testing a model grounded on the decomposed theory of planned behavio…

  • Modeling the Metaverse: A Theoretical Model of Effective Team Collaboration in 3D Virtual Environments

    Open Access•Sarah Van der Land, Alexander P Schouten et al.•ARTICLE•Journal of Virtual Worlds Research•2011

    In this paper, a theoretical model of effective team collaboration in 3D virtual environments is presented. The aim of this model is to enhance our understanding of the capabilities exerting influence on effective 3D virtual team collaboration. The model identifies a number of specific capabilities of 3D virtual worlds that can contribute to this team effectiveness. Compared to "traditional" computer-mediated collaboration technologies, 3D virtua…

  • Virtual Customer Service Agents: Using Social Presence and Personalization to Shape Online Service Encounters

    Open Access•Tibert Verhagen, Jaap van Nes et al.•ARTICLE•Journal of Computer-Mediated…•2014•Cited by: 8•References: 3

    By performing tasks traditionally fulfilled by service personnel and having a humanlike appearance, virtual customer service agents bring classical service elements to the web, which may positively influence customer satisfaction through eliciting social responses and feelings of personalization. This paper sheds light on these dynamics by proposing and testing a model drawing upon the theories of implicit personality, social response, emotional …

  • Does Avatar Appearance Matter? How Team Visual Similarity and Member-Avatar Similarity Influence Virtual Team Performance: Does Avatar Appearance Matter

    Open Access•Sarah F Van Der Land, Alexander P Schouten et al.•ARTICLE•Human Communication Research•2015•Cited by: 2•References: 70

    This multimethod study investigated how avatar appearance influences virtual team performance. This study is the first to integrate the framework of social identity model of de-individuation effects (SIDE) and Self-Identification theory, using "morphing" techniques. Results were obtained from a 2 (team visual similarity: dissimilar vs. similar team avatars)×2 (member-avatar similarity: cartoon avatars vs. avatar similar to self) experiment (N=240…

  • Modeling the Metaverse: A Theoretical Model of Effective Team Collaboration in 3D Virtual Environments

    Open Access•Sarah Van der Land, Alexander P Schouten et al.•ARTICLE•Journal of Virtual Worlds Research•2011

    In this paper, a theoretical model of effective team collaboration in 3D virtual environments is presented. The aim of this model is to enhance our understanding of the capabilities exerting influence on effective 3D virtual team collaboration. The model identifies a number of specific capabilities of 3D virtual worlds that can contribute to this team effectiveness. Compared to "traditional" computer-mediated collaboration technologies, 3D virtua…

  • Having belief(s) in social virtual worlds: A decomposed approach

    Open Access•Jani Merikivi, Tibert Verhagen et al.•ARTICLE•New Media & Society•2012•References: 15

    The interest in social virtual worlds with multiple functions has mushroomed during the past few years. The key challenge social virtual worlds face while attempting to anchor and serve the masses is to reflect the core beliefs of their users. As existing research lacks insight into these core beliefs, this study aims to contribute to the existing knowledge base by proposing and testing a model grounded on the decomposed theory of planned behavio…

  • Virtual Customer Service Agents: Using Social Presence and Personalization to Shape Online Service Encounters

    Open Access•Tibert Verhagen, Jaap van Nes et al.•ARTICLE•Journal of Computer-Mediated…•2014•Cited by: 8•References: 3

    By performing tasks traditionally fulfilled by service personnel and having a humanlike appearance, virtual customer service agents bring classical service elements to the web, which may positively influence customer satisfaction through eliciting social responses and feelings of personalization. This paper sheds light on these dynamics by proposing and testing a model drawing upon the theories of implicit personality, social response, emotional …

  • Does Avatar Appearance Matter? How Team Visual Similarity and Member-Avatar Similarity Influence Virtual Team Performance: Does Avatar Appearance Matter

    Open Access•Sarah F Van Der Land, Alexander P Schouten et al.•ARTICLE•Human Communication Research•2015•Cited by: 2•References: 70

    This multimethod study investigated how avatar appearance influences virtual team performance. This study is the first to integrate the framework of social identity model of de-individuation effects (SIDE) and Self-Identification theory, using "morphing" techniques. Results were obtained from a 2 (team visual similarity: dissimilar vs. similar team avatars)×2 (member-avatar similarity: cartoon avatars vs. avatar similar to self) experiment (N=240…

  • Debating big data: A literature review on realizing value from big data

    Open Access•Wendy Arianne Günther, Wendy Günther et al.•ARTICLE•The Journal of Strategic…•2017

    Big data has been considered to be a breakthrough technological development over recent years. Notwithstanding, we have as yet limited understanding of how organizations translate its potential into actual social and economic value. We conduct an in-depth systematic review of IS literature on the topic and identify six debates central to how organizations realize value from big data, at different levels of analysis. Based on this review, we ident…

Computer Science (5 works) · Psychology (4 works) · Social Psychology (3 works) · World Wide Web (3 works) · Artificial Intelligence (2 works) · Avatar (2 works) · Business (2 works) · Digital Marketing and Social Media (2 works) · Feeling (2 works) · Human–computer interaction (2 works)

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