Kyu-Hye Lee
Biographic Data
| ID | 9530626 |
|---|---|
| NAME | Kyu-Hye Lee |
| GIVEN NAMES | Kyu-Hye |
| FAMILY NAME | Lee |
| SIGNATURE | LEE K |
| VERIFIED | No |
| TOTAL WORKS | 1 |
| TOTAL CITATIONS | 0 |
| AUTHOR COUNT | 1 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2023 |
| LATEST PUBLICATION YEAR | 2023 |
| H-INDEX | 0 |
Service chatbot
This study identified the research trends and intellectual structure of chatbots, through chatbot-related articles to suggest a future research agenda. Systematic literature reviews were performed on 386 articles from the Web of Science database. The intellectual structure investigated major articles and research topics, wherein the research gap and agenda were identified by analyzing keywords. Research on chatbots has been rapidly increasing sin…
No prominent works on this page.
Service chatbot
This study identified the research trends and intellectual structure of chatbots, through chatbot-related articles to suggest a future research agenda. Systematic literature reviews were performed on 386 articles from the Web of Science database. The intellectual structure investigated major articles and research topics, wherein the research gap and agenda were identified by analyzing keywords. Research on chatbots has been rapidly increasing sin…
AI in Service Interactions (1 works) · Big data (1 works) · Business (1 works) · Chatbot (1 works) · Citation (1 works) · Computer Science (1 works) · Data science (1 works) · Digital Marketing and Social Media (1 works) · Engineering (1 works) · Engineering ethics (1 works)