Muhammad Farrukh Abid
Biographic Data
| ID | 9531033 |
|---|---|
| NAME | Muhammad Farrukh Abid |
| GIVEN NAMES | Muhammad Farrukh |
| FAMILY NAME | Abid |
| SIGNATURE | ABID M F |
| AFFILIATIONS | Universiti Teknologi Petronas |
| ORCID | 0000-0002-1306-7410 |
| VERIFIED | Yes |
| TOTAL WORKS | 1 |
| TOTAL CITATIONS | 0 |
| AUTHOR COUNT | 1 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2025 |
| LATEST PUBLICATION YEAR | 2025 |
| H-INDEX | 0 |
Designing an information technology-enabled framework in the retail service ecosystem
Despite the significant importance of service innovation in a value-centered retail environment, less is explored regarding its conceptualization through firms' information technology (IT) based strategic capabilities to promote the value formation process in a retail service ecosystem. To address this gap, this study aims to develop an integrated framework based on the concepts of service-dominant logic and resource advantage theory. By conducti…
No prominent works on this page.
Designing an information technology-enabled framework in the retail service ecosystem
Despite the significant importance of service innovation in a value-centered retail environment, less is explored regarding its conceptualization through firms' information technology (IT) based strategic capabilities to promote the value formation process in a retail service ecosystem. To address this gap, this study aims to develop an integrated framework based on the concepts of service-dominant logic and resource advantage theory. By conducti…
Business (1 works) · Computer Science (1 works) · Consumer Retail Behavior Studies (1 works) · Customer Service Quality and Loyalty (1 works) · Ecology (1 works) · Ecology (1 works) · Ecosystem (1 works) · Information technology (1 works) · Knowledge management (1 works) · Marketing (1 works)