Gordon Shaw
Biographic Data
| ID | 96408 |
|---|---|
| NAME | Gordon Shaw |
| GIVEN NAMES | Gordon |
| FAMILY NAME | Shaw |
| SIGNATURE | SHAW G |
| AFFILIATIONS | University of Exeter |
| ORCID | 0000-0002-7135-2105 |
| VERIFIED | Yes |
| TOTAL WORKS | 77 |
| TOTAL CITATIONS | 562 |
| AUTHOR COUNT | 77 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 1970 |
| LATEST PUBLICATION YEAR | 2025 |
| H-INDEX | 14 |
The role of tourism in highly-skilled expatriate adjustment
The intersection of tourism and expatriation has received scant analysis but offers important synergies. This study explored the role of tourism in high-skilled expatriate adjustment, analysing how expatriates adjust and feel more attached to their new homes. This mixed-methods study revealed five arenas of expatriate adjustment: individual, destination, exposure opportunities, company, and host. These arenas, if present or implemented, could hel…
Knowledge transfer and knowledge management in tourism organisations
There have been substantial developments in research on knowledge management in the tourism economy in recent years. This is illustrated by the broadening of research away from an initial focus on hotels to a range of organizational forms as well as emergent issues such as climate change and online platforms. However, the research has mostly been fragmented, examining particular knowledge processes rather than overall knowledge management. Absorp…
Metaverse research propositions
One of the sectors with the fastest growth rates worldwide is the hospitality and tourism industry, although the pandemic caused losses and setbacks for the industry. The potential of the metaverse and virtual travel could lead to the emergence of a brand-new sector. Thus, traditional online travel agencies may need to change their utility model in the future to accommodate the new technology. This virtual transformation in the metaverse entails …
Real estate investment trusts during market shocks
The market value of a stock is a function of firm performance and market sentiment. Specific events can alter returns and present several challenges to market performances. Through an event study design, this study examines five real estate investment trusts (REITs) market indices’ responses to market shock from the initial COVID-19 outbreak. The results revealed negative cumulative abnormal returns for lodging, health care, and retail REITs over…
Demanding a Voice? Worker Participation in the British Interwar Management Movement
It is often assumed that industrial sociology scarcely existed as a topic of study before the Second World War. Here, we illuminate its antecedents by showing social relations in work organisations being vigorously debated by workers and managers in the Rowntree lecture conferences, an integral part of the British interwar management movement (1918-1939). The reported debates and discussions constitute a form of 'citizen sociology'. We explore th…
Exploring the relevance of Social Exchange Theory in the Middle East
Whilst numerous studies have explored residents' perceptions of tourism, there are three significant gaps with Social Exchange Theory (SET). First, the appropriateness and generalisability; second, the heterogeneity of host population perceptions; third, perceptions in non‐Western empirical contexts. A mixed methods study was conducted, using 36 face‐to‐face interviews with expatriates and nationals in Dubai to develop a survey instrument which r…
Framings of innovation, responsibility, and responsible innovation in China
The discourse of RI has gained considerable international momentum in both academia and policy over the past decade. Originating in the West, RI has transduced across academic disciplines, policy spheres, and geographical boundaries. There are however very few empirical studies that have explored framings of innovation and responsibility in China and how these intersect with Western framings of RI. This paper attempts to address this gap by condu…
Business as service? Human Relations and the British interwar management movement
To what extent should business have an implication of service when its fundamental purpose is profit-seeking? We explore this issue through a contextually informed reappraisal of British interwar management thinking (1918–1939), drawing on rich archival material concerning the Rowntree business lectures and management research groups. Whereas existing literature is framed around scientific management versus human relations schools, we find a thir…
Methodological Openness in Business History Research
Much thought has been accorded to the evolving nature of business history. It is only relatively recently, however, that attempts have been made to articulate methodological issues in a more epistemologically explicit and reflexive fashion. This article contributes to this burgeoning agenda by examining the methodology underpinning an intensive archival study of the British interwar management movement (1918–1939), a major force in British manage…
Examining the relationships between market indicators and hotel pricing approaches
Hotels are employing revenue management (RM) to improve profitability by efficiently managing the effects of capacity, as well as the effects of performance factors to model consumer behavior. This empirical paper discusses the extent and use of different pricing approaches and their success in this multichannel environment. Do hotels consider the effect of different pricing strategies? We compare the impact of the RM factors on the main pricing …
Queuing as a Changing Shopper Experience
Queues are part of everyday routine and experienced by most shoppers, yet little attention has been given to providing historical accounts of queuing as a consumer task or as a shopper experience. This paper examines grocery shop queues and the changing experience of shoppers in historical perspective, specifically focusing upon the shift from counter-service to self-service grocery formats in Britain from 1945 to 1975. The paper draws upon a wid…
Cyberspace and gay rights in a digital China
Owing to China's austere censorship regulations on film media, directors of films and documentaries engaging with lesbian, gay, bisexual and transgender themes have struggled to bring their work to domestic attention. Working outside of the state-funded Chinese film industry has become necessary for these directors to commit their narratives to film, but without approval of China's State Administration of Press, Publication, Radio, Film and Telev…
Heritage, Screen and Literary Tourism
This book examines the main issues and concepts relating to heritage, screen and literary tourism (HSLT) and analyses the demand and supply of HSLT within the frameworks provided by service-dominant logic and value creation to enable a critical perspective on how HSLT tourist experiences are created, produced and shaped
Work values in tourism
Tourism, Geography of
Migrant workers in small London hotels
Although migrants dominate employment in many major cities, the reasons for this, and the mechanisms by which they are recruited, are surprisingly under-researched. Focusing on the numerically dominant small hotel sub-sector in a global city, London, the paper first questions whether labour costs or competences are the main drivers of migrant employment, emphasising the difficulties of disentangling the relationships between these. Secondly, it a…
Self-organizing innovation networks, mobile knowledge carriers and diasporas
This paper provides insights from the UK’s pioneering boutique hotel chain, Hotel du Vin (HduV) to explore the dynamics of self-forming innovation networks within the service sector. In particular, it focuses on HduV’s diaspora of spin-off and follow-on enterprises, examining the nature of innovation and creativity, and the significant role of human mobility in knowledge transfer and in the dynamic reconfiguration of such networks. Through the us…
Migration and Innovation at the Bottom End
The paper examines the role of international migration and innovation in small hotels through a comparative study of migrant and non-migrant owners and managers in London hotels. The findings show the dependence of the sector on international managers whose contribution to innovation is understood in relation to the global environment of London, sectoral particularities and complex processes of mobility amongst both migrant and non-migrant manage…
Times for (Un)sustainability? Challenges and opportunities for developing behaviour change policy. A case-study of consumers at home and away
Helping Yourself
The period between 1950 and 1975 marked a dramatic shift in food retailing in Britain with the introduction of self-service stores and supermarkets. It also witnessed a significant rise in shoplifting, which many contemporary observers blamed on the introduction of self-service retailing. Using material from the retail trade press, newspaper reports, contemporary academic and marketing studies, and the publications of consumer associations, this …
Citizens, consumers and sustainability
Understanding small firms in tourism
Aspects of service-dominant logic and its implications for tourism management
Internationalization and innovation in tourism
Sustainable Lifestyles
Proenvironmental behaviour change remains a high priority for many governments and agencies and there are now numerous programmes aimed at encouraging citizens to adopt sustainable forms of living. However, although programmes for addressing behaviour change in and around the home are well developed, there has been significantly less attention paid to activities beyond this site of practice. This is despite the environmental implications of consu…
Knowledge transfer and management in tourism organisations
Understanding small firms in tourism
Tourist group holiday decision-making and behaviour
A holiday is a holiday’
Aspects of service-dominant logic and its implications for tourism management
From Tourist to Tourism Entrepreneur, from Consumption to Production
There has been little research on the social and cultural aspects of tourism entrepreneurship. In this paper the social routes to tourism entrepreneurship are investigated, with emphasis on two major channels-those of the ex-employer and the ex-employee. Data are reported from a case study of Cornwall where 411 firms were interviewed as part of a stratified sample, representing different local economic environments and different sectors of touris…
Disability, holiday making and the tourism industry in the UK
Revisiting Time-Space Diaries
In this paper we examine the potential contribution of time-space diaries to the analysis of tourism behaviour. We pay particular attention to how such diaries can provide insights into activities and tourism activity spaces which are not available from tourism 'snapshot' questionnaire surveys. These arguments are illustrated by the results of a time-space diary survey undertaken in Newquay, Cornwall, with which we explore differences in activiti…
Citizens, consumers and sustainability
Internationalization and innovation in tourism
Selling Self-Service and the Supermarket
This article explores the early origins and growth of the supermarket in Britain. In doing so, it focuses on a number of themes, including the transfer of ideas of selling from America, and how such ideas were modified by the conditions operating in early post-war Britain. Within this context, emphasis is given to the role of individuals, commercial associations and the state in promoting the benefits of self-service. The research is based on a d…
Cyberspace and gay rights in a digital China
Owing to China's austere censorship regulations on film media, directors of films and documentaries engaging with lesbian, gay, bisexual and transgender themes have struggled to bring their work to domestic attention. Working outside of the state-funded Chinese film industry has become necessary for these directors to commit their narratives to film, but without approval of China's State Administration of Press, Publication, Radio, Film and Telev…
Tourism consumption and tourist behaviour
Tourism consumption and tourist behaviour are important but somewhat neglected topics in the geography of tourism. This paper provides the first review of British material on these topics and attempts to position the contributions of geographers within a wider multidisciplinary framework. It considers tourist motivation and decision-making along with the impact that tourists have on local communities
British co-operative societies as retail innovators
This article examines the early stages of the self-service and supermarket innovations in post-war Britain. It does so in the context of co-operative retailers and in particular investigates both why such organizations were pre-eminent in the adoption of self-service as well as how they interpreted the innovation. These ideas are framed within a more general discussion of the ‘models’ of retail innovation and especially the notion of format innov…
Future play
Locational Behaviour of Urban Retailing during the Nineteenth Century
M. T. Wild, G. Shaw, Locational Behaviour of Urban Retailing during the Nineteenth Century: The Example of Kingston upon Hull, Transactions of the Institute of British Geographers, No. 61 (Mar., 1974), pp. 101-118
The geography of tourism production
Production has been a relatively neglected area of research within tourism, in contrast to the notable advances made in adjoining disciplines such as economic geography. A review of the trajectory of tourism development in the UK provides insights into how changes in consumption, in scale and ownership, and in the geographical organization of production are leading to new supply-side structures. There have been attempts to advance theoretical und…
Firm formation and operating characteristics in the Cornish tourist industry — the case of Looe
Ethnicity and Consumption
This article reviews the literature that explores the relationship between ethnic identities and food consumption, with particular reference to business management studies. It focuses on the food shopping practices of south Asians in Britain in the period 1947 to 1975, to illustrate the need for more historically contextualized studies that can provide a more nuanced exploration of any interconnections between ethnic identity and shopping behavio…
The Co-Creation of a Retail Innovation
In this paper we examine shoppers' reactions to the development of early supermarket retailing in post-war Britain. Positioning our discussion in relation to multi-disciplinary contributions on the role of consumers in innovation, we argue that more attention needs to be given to the shopper's input in the debate on retail innovation, including the supermarket. New oral history data drawn from a nationwide survey is presented in support of our ar…
Promoting Retail Innovation
The notion of innovation underpins many studies of change within the literatures of retail management and the new retail geography. However, conceptualisation of the innovation process within retailing has remained surprisingly partial, with insufficient attention being given to the processes of knowledge management and learning within the firm. The authors illustrate the importance of such themes by reference to the key organisational and techno…
The Evolving Culture of Retailer Regulation and the Failure of the 'Balfour Bill' in Interwar Britain
The authors explore the interactions between retailer conflict, types of competition, and retail regulation. Their study is set within the wider debates surrounding the attempts to retheorise retail geography, and, more specifically, in the context of retail competition within interwar Britain. The specific focus is on the attempts to control large-scale corporate retailing, and the failure of such strategies. The authors also draw on comparisons…
Self-organizing innovation networks, mobile knowledge carriers and diasporas
This paper provides insights from the UK’s pioneering boutique hotel chain, Hotel du Vin (HduV) to explore the dynamics of self-forming innovation networks within the service sector. In particular, it focuses on HduV’s diaspora of spin-off and follow-on enterprises, examining the nature of innovation and creativity, and the significant role of human mobility in knowledge transfer and in the dynamic reconfiguration of such networks. Through the us…
Structural and Spatial Trends in British Retailing
This volume considers the emergence and development of modern retailing from an historical and management perspective in the period 1750-1950
Retail Patterns in the Victorian City
The paper draws attention to the structure and changing nature of retail patterns in Victorian cities. By way of introduction a brief consideration is given to the relationships between retail change and aspects of urban growth. In addition, a number of important themes are investigated together with an attempt to provide a conceptual framework to explain urban retail developments. This conceptual base proposes more flexible notions of retail loc…
Smoking, Health, and Behavior
Patriotism Versus Socialism
Locational Behaviour of Urban Retailing during the Nineteenth Century
M. T. Wild, G. Shaw, Locational Behaviour of Urban Retailing during the Nineteenth Century: The Example of Kingston upon Hull, Transactions of the Institute of British Geographers, No. 61 (Mar., 1974), pp. 101-118
It's So Good, Don't Even Try it Once
Population distribution and retail provision
The Political Career of William Grant Broughton
Manpower demands, labour supplies and employment aspirations
Trends in Urban Retailing
Retail Patterns in the Victorian City
The paper draws attention to the structure and changing nature of retail patterns in Victorian cities. By way of introduction a brief consideration is given to the relationships between retail change and aspects of urban growth. In addition, a number of important themes are investigated together with an attempt to provide a conceptual framework to explain urban retail developments. This conceptual base proposes more flexible notions of retail loc…
Directories as sources in urban history
Directories have had a somewhat chequered history, both in terms of their original production, and also in their subsequent use as sources of information. To a large extent these two aspects are closely related, as is illustrated by the reluctance of some urban historians to use directories because of doubts over their reliability. A further factor determining the extent to which directories have been utilized, has been the availability of other …
Changes in consumer demand and food supply in nineteenth-century British cities
Firm formation and operating characteristics in the Cornish tourist industry — the case of Looe
Institutional forces and retail change
Tourism and economic development
Tourism and Economic Development
Tourism and development - introduction, Allan M. Williams and Gareth Shaw Western European tourism in perspective, Allan M. Williams and Gareth Shaw Spain - the phenomenon of mass tourism, Manuel Valenzuela Italy - multi-faceted trourism, Russell King Greece - prospects and contradictions of tourism in the 1980s, Lila Leonidou Portugal - market segmentation and regional specialization, Jim Lewis and Allan M. Williams Switzerland - structural chan…
From Tourist to Tourism Entrepreneur, from Consumption to Production
There has been little research on the social and cultural aspects of tourism entrepreneurship. In this paper the social routes to tourism entrepreneurship are investigated, with emphasis on two major channels-those of the ex-employer and the ex-employee. Data are reported from a case study of Cornwall where 411 firms were interviewed as part of a stratified sample, representing different local economic environments and different sectors of touris…
Urban Historical Geography
Policy implementation and tourism in the UK
UK visitor survey
Urban Historical Geography
Tourism and Tourist Cultures in Europe
Tourism Research
European directories
This article stresses the need to develop a more systematic approach to data sources in a context of greater European comparative study. The work and initial findings of the European Directories Project to provide a resource guide of one universal European data source, the town directory, are outlined here. Pathways and mechanisms of directory evolution are considered with special reference to Germany. This is succeeded by a discussion of the pro…
Building a new heritage - tourism, culture and identity in the New Europe
Tourism and Regional Development
The role of tourism in uneven regional development is under‐researched. This article considers three conceptual issues ‐ spatial and temporal polarization, and restructuring ‐ which have important implications for uneven regional development. These are then investigated empirically in a case study of the UK, using indicators of tourism demand and of employment. One of the principal findings is that the restructuring and the internationalization o…
Business (47 works) · Sociology (42 works) · Geography (41 works) · Political science (40 works) · Tourism (34 works) · Marketing (30 works) · Economics (29 works) · Economic geography (26 works) · Diverse Aspects of Tourism Research (22 works) · Regional science (21 works)