José Alberto Castañeda-García
Biographic Data
| ID | 9641504 |
|---|---|
| NAME | José Alberto Castañeda-García |
| GIVEN NAMES | José Alberto |
| FAMILY NAME | Castañeda-García |
| SIGNATURE | CASTAÑEDA-GARCÍA J A |
| AFFILIATIONS | Universidad de Granada |
| VERIFIED | No |
| TOTAL WORKS | 2 |
| TOTAL CITATIONS | 0 |
| AUTHOR COUNT | 2 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2025 |
| LATEST PUBLICATION YEAR | 2025 |
| H-INDEX | 0 |
What motivates chatbot use among tourists? A mixed-methods comparison of expert and user opinion
The aim of this study is to identify the most suitable type of chatbot for use in the hotel industry: task-oriented vs. hedonic. To fulfil this aim, the motivations that are likely to generate more widespread use of chatbots in tourism services are analysed from the dual viewpoint of potential users and chatbot experts, to yield a complete picture of the preferences of the different agents in the sector. The former public helps identify those mot…
Analysing how destinations reach sustainability through digitalisation
The connection between digitization of destinations and their sustainability is a topic that has been gaining interest in the tourism literature. This study focuses on the European Union (EU) and examines how digitization influences the social, economic and environmental dimensions of sustainability based on The Digital Economy and Society Index (DESI). For this purpose, a semi-qualitative analysis was conducted with data from 2022. The results s…
No prominent works on this page.
What motivates chatbot use among tourists? A mixed-methods comparison of expert and user opinion
The aim of this study is to identify the most suitable type of chatbot for use in the hotel industry: task-oriented vs. hedonic. To fulfil this aim, the motivations that are likely to generate more widespread use of chatbots in tourism services are analysed from the dual viewpoint of potential users and chatbot experts, to yield a complete picture of the preferences of the different agents in the sector. The former public helps identify those mot…
Analysing how destinations reach sustainability through digitalisation
The connection between digitization of destinations and their sustainability is a topic that has been gaining interest in the tourism literature. This study focuses on the European Union (EU) and examines how digitization influences the social, economic and environmental dimensions of sustainability based on The Digital Economy and Society Index (DESI). For this purpose, a semi-qualitative analysis was conducted with data from 2022. The results s…
Business (2 works) · Advertising (1 works) · AI in Service Interactions (1 works) · Chatbot (1 works) · Computer Science (1 works) · Cultural Industries and Urban Development (1 works) · Destinations (1 works) · Digital Marketing and Social Media (1 works) · Diverse Aspects of Tourism Research (1 works) · Economic geography (1 works)