Jens Passlick
Biographic Data
| ID | 9668443 |
|---|---|
| NAME | Jens Passlick |
| GIVEN NAMES | Jens |
| FAMILY NAME | Passlick |
| SIGNATURE | PASSLICK J |
| AFFILIATIONS | Leibniz University Hannover |
| ORCID | 0000-0002-8065-384X |
| VERIFIED | Yes |
| TOTAL WORKS | 1 |
| TOTAL CITATIONS | 0 |
| WORKS AS AUTHOR | 1 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2022 |
| LATEST PUBLICATION YEAR | 2022 |
| H-INDEX | 0 |
How to Make chatbots productive – A user-oriented implementation framework
Many organizations are pursuing the implementation of chatbots to enable automation of service processes. However, previous research has highlighted the existence of practical setbacks in the implementation of chatbots in corporate environments. To gain practical insights on the issues related to the implementation processes from several perspectives and stages of deployment, we conducted semi-structured interviews with developers and experts of …
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How to Make chatbots productive – A user-oriented implementation framework
Many organizations are pursuing the implementation of chatbots to enable automation of service processes. However, previous research has highlighted the existence of practical setbacks in the implementation of chatbots in corporate environments. To gain practical insights on the issues related to the implementation processes from several perspectives and stages of deployment, we conducted semi-structured interviews with developers and experts of …
AI in Service Interactions (1 work) · Automation (1 work) · Chatbot (1 work) · Computer Science (1 work) · Engineering (1 work) · Knowledge management (1 work) · Knowledge Management and Sharing (1 work) · Process management (1 work) · Software deployment (1 work) · Software engineering (1 work)