Liwei Yan
Biographic Data
| ID | 9699106 |
|---|---|
| NAME | Liwei Yan |
| GIVEN NAMES | Liwei |
| FAMILY NAME | Yan |
| SIGNATURE | YAN L |
| AFFILIATIONS | Auckland University of Technology |
| VERIFIED | No |
| TOTAL WORKS | 1 |
| TOTAL CITATIONS | 0 |
| AUTHOR COUNT | 1 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2026 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 0 |
Generational engagement with AI in hospitality: Human–AI interaction perspectives across the service process
As artificial intelligence (AI) becomes increasingly integrated into hospitality and tourism operations, it is essential to understand how employees from different generational cohorts engage with AI technologies in the workplace. This conceptual study introduces a generationally responsive framework to examine human AI engagement across three key service phases: pre-arrival, mid-arrival, and post-arrival. It distinguishes between two overarching…
No prominent works on this page.
Generational engagement with AI in hospitality: Human–AI interaction perspectives across the service process
As artificial intelligence (AI) becomes increasingly integrated into hospitality and tourism operations, it is essential to understand how employees from different generational cohorts engage with AI technologies in the workplace. This conceptual study introduces a generationally responsive framework to examine human AI engagement across three key service phases: pre-arrival, mid-arrival, and post-arrival. It distinguishes between two overarching…
AI in Service Interactions (1 works) · Business (1 works) · Computer Science (1 works) · Customer engagement (1 works) · Digital Marketing and Social Media (1 works) · Halal products and consumer behavior (1 works) · Hospitality (1 works) · Hospitality industry (1 works) · Knowledge management (1 works) · Marketing (1 works)