Vinícius Costa da Silva Zonatto
Biographic Data
| ID | 9712243 |
|---|---|
| NAME | Vinícius Costa da Silva Zonatto |
| GIVEN NAMES | Vinícius Costa da Silva |
| FAMILY NAME | Zonatto |
| SIGNATURE | ZONATTO V C S |
| AFFILIATIONS | Universidade Federal de Santa Maria |
| ORCID | 0000-0003-0823-6774 |
| VERIFIED | Yes |
| TOTAL WORKS | 2 |
| TOTAL CITATIONS | 0 |
| AUTHOR COUNT | 2 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2023 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 0 |
Perceived quality and user satisfaction
Purpose This study aims to investigate perceived quality and user satisfaction with a Brazilian Transparency Portal. Design/methodology/approach A survey was conducted with a sample of 410 users of the Transparency Portal. Findings The results indicate partial agreement regarding users’ perception of the Portal’s quality, assessed through three dimensions (SQ: System Quality, IQ: Information Quality, OQ: Operation Quality). The main challenges id…
Towards sustainable development
No prominent works on this page.
Towards sustainable development
Perceived quality and user satisfaction
Purpose This study aims to investigate perceived quality and user satisfaction with a Brazilian Transparency Portal. Design/methodology/approach A survey was conducted with a sample of 410 users of the Transparency Portal. Findings The results indicate partial agreement regarding users’ perception of the Portal’s quality, assessed through three dimensions (SQ: System Quality, IQ: Information Quality, OQ: Operation Quality). The main challenges id…
E-Government and Public Services (1 works) · Information access (1 works) · Information Architecture and Usability (1 works) · Information quality (1 works) · Information Retrieval and Search Behavior (1 works) · Information system (1 works) · Perception (1 works) · User satisfaction (1 works)