Jeannot bin Abdul Karim
Biographic Data
| ID | 9715475 |
|---|---|
| NAME | Jeannot bin Abdul Karim |
| GIVEN NAMES | Jeannot bin Abdul |
| FAMILY NAME | Karim |
| SIGNATURE | KARIM J B A |
| AFFILIATIONS | Open University Malaysia |
| VERIFIED | No |
| TOTAL WORKS | 1 |
| TOTAL CITATIONS | 0 |
| WORKS AS AUTHOR | 1 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2020 |
| LATEST PUBLICATION YEAR | 2020 |
| H-INDEX | 0 |
Antecedents of Student Loyalty in Open and Distance Learning Institutions
The purpose of this research is to examine the relationship between factors leading to student loyalty in open and distance learning universities. Specifically, this research explores the relationship between perceived service quality, perceived e-service quality, and university image as mediators of student loyalty in Open University Malaysia (OUM). Data were collected from 16 OUM learning centres throughout Malaysia. A purposive stratified conv…
No prominent works on this page.
Antecedents of Student Loyalty in Open and Distance Learning Institutions
The purpose of this research is to examine the relationship between factors leading to student loyalty in open and distance learning universities. Specifically, this research explores the relationship between perceived service quality, perceived e-service quality, and university image as mediators of student loyalty in Open University Malaysia (OUM). Data were collected from 16 OUM learning centres throughout Malaysia. A purposive stratified conv…
Business (1 work) · Customer Service Quality and Loyalty (1 work) · Empirical research (1 work) · Loyalty (1 work) · Marketing (1 work) · Mathematics (1 work) · Nonprobability sampling (1 work) · Organizational and Employee Performance (1 work) · Population (1 work) · Psychology (1 work)