Clement Nangpiire
Biographic Data
| ID | 9719982 |
|---|---|
| NAME | Clement Nangpiire |
| GIVEN NAMES | Clement |
| FAMILY NAME | Nangpiire |
| SIGNATURE | NANGPIIRE C |
| AFFILIATIONS | University for Development Studies |
| ORCID | 0000-0003-0967-0855 |
| VERIFIED | Yes |
| TOTAL WORKS | 1 |
| TOTAL CITATIONS | 0 |
| AUTHOR COUNT | 1 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2024 |
| LATEST PUBLICATION YEAR | 2024 |
| H-INDEX | 0 |
Customer Engagement and Co-Creation/destruction
Customers have become active and engaged with multiple actors outside the hotel, raising new challenges to theory and practice. Therefore, this paper aims to identify the external actors with which customers interact to ascertain which ones foster/hinder customer engagement and value co-creation/destruction. We used qualitative methods (16 in-depth interviews, document analysis, and four participants' observations) gathered from seven regions in …
No prominent works on this page.
Customer Engagement and Co-Creation/destruction
Customers have become active and engaged with multiple actors outside the hotel, raising new challenges to theory and practice. Therefore, this paper aims to identify the external actors with which customers interact to ascertain which ones foster/hinder customer engagement and value co-creation/destruction. We used qualitative methods (16 in-depth interviews, document analysis, and four participants' observations) gathered from seven regions in …
Business (1 works) · Co-Creation (1 works) · Computer Science (1 works) · Customer engagement (1 works) · Customer Service Quality and Loyalty (1 works) · Digital Marketing and Social Media (1 works) · Industrial organization (1 works) · Marketing (1 works) · Political science (1 works) · Public relations (1 works)